COMPLY: The Marketing Compliance Podcast

The Expert Interview Series is a segment of the COMPLY Podcast where we shine a spotlight on the industry leaders who are truly making a difference in the marketing compliance landscape. These boots-on-the-ground professionals work tirelessly to protect consumers while navigating the complex regulatory environment.We’ll chat with these compliance experts as they share their real-world experiences, expertise, and practical insights. By hearing from those who are actively engaged in compliance, you'll gain valuable perspectives and actionable strategies to apply in your own work.In this episode, I sat down with compliance veteran, Courtney Schwoebel, where we discussed how her humble beginnings in fraud and banking gave her the skills needed to build out robust Compliance Management Systems.Listen in as we discuss:How working in operations gave her the skills she needed to become an effective compliance subject matter expertHer love of protecting consumers and ensuring brand protectionThe importance of connecting with other compliance professionals to share best practicesHer thoughts about compliance in 2025 and her “superpower”!Show NotesCOMPLY Podcast Speaker Interest Form: https://comply.performline.com/comply-content-speaker-interestTop UDAAP Compliance Issues Across Marketing Content: https://content.performline.com/report/the-top-udaap-compliance-issues-across-published-contentAccess PerformLine’s free Marketing Compliance Resource Library: https://performline.com/resources/Connect with Courtney: https://www.linkedin.com/in/courtney-schwoebel-7198a6270/Connect with Rhonda: https://www.linkedin.com/in/rhonda-mcgill/

DescriptionThe Expert Interview Series is a segment of the COMPLY Podcast where we shine a spotlight on the industry leaders who are truly making a difference in the marketing compliance landscape. These boots-on-the-ground professionals work tirelessly to protect consumers while navigating the complex regulatory environment.We’ll chat with these compliance experts as they share their real-world experiences, expertise, and practical insights. By hearing from those who are actively engaged in compliance, you'll gain valuable perspectives and actionable strategies to apply in your own work.In this episode, I sat down with Colin Darke, CEO of CompliSun, where we talked about how his career journey took him from practicing law to serving as General Counsel and Chief Compliance Officer of Rocket Loans to becoming Founder and CEO of CompliSun, which is an AI-enhanced compliance management system.Discussion topics include:The importance of compliance and legal working together to build out organized systems so that they can tell their compliance story.Why tech resources for compliance should be a priority and not a reactive response to a problem.Preventing credibility issues with regulators by proactively building strong compliance programs that are not dependent on the knowledge of only a handful of individuals.Colin shares his predictions for Fintech and compliance in 2025 and reveals his amazing "superpower"!Show NotesPodcast speaker interest form: https://comply.performline.com/comply-content-speaker-interestCheck out Colin’s Superpower: https://www.youtube.com/c/ColinDarkeConnect with Colin: https://www.linkedin.com/in/colindarke/Connect with Rhonda: https://www.linkedin.com/in/rhonda-mcgill/

The Expert Interview Series is a segment of the COMPLY Podcast where we shine a spotlight on the industry leaders who are truly making a difference in the marketing compliance landscape. These boots-on-the-ground professionals work tirelessly to protect consumers while navigating the complex regulatory environment.We’ll chat with these compliance experts as they share their real-world experiences, expertise, and practical insights. By hearing from those who are actively engaged in compliance, you’ll gain valuable perspectives and actionable strategies to apply in your own work.In this episode, I sat down with Andrew Grant, Partner at Runway LLP, where we talked about his extensive experience in financial services law and how companies can operationalize compliance effectively. We explored Andrew’s unique insights from his 15-year career, particularly in the evolving fintech landscape and its regulatory challenges.Discussion topics include:How compliance teams can shift from being seen as “the team that says no” to being problem solvers who help businesses succeedWhy strong compliance programs can help companies stand out and win partnerships with banks and other financial playersThe importance of gaining compliance buy-in from leadership and other departments (and tips on how to get it)Predictions for 2025 amidst a new administration, including steady enforcement from the CFPB, a decrease in new federal regulations, and increased state-level activity to address gaps in financial oversightShow Notes:COMPLY Podcast Speaker Interest Form: https://comply.performline.com/comply-content-speaker-interestDriving Marketing and Compliance Collaboration with Technology: https://performline.com/blog-post/driving-marketing-and-compliance-collaboration-with-technology/Connect with Andrew: https://www.linkedin.com/in/andrew-w-grant-24667315/Connect with Gianna: https://www.linkedin.com/in/gianna-kennedy/

In this episode of the COMPLY Podcast, I sat down for part 2 of a discussion with my special guest Kristina Sacco about building a strong culture of compliance.  In this episode, Kristina shares some additional bits of wisdom and best practices for making sure that everyone understands the importance of compliance.Topics include:The important task of training and continuing education of yourself and your organizationWhy it is important for the message of compliance to be communicated from the top down.How compliance can work with the business to inspire changeAdvice for those new to complianceShow NotesUpcoming Events: https://events.performline.com/upcoming-eventsPart 1 of Kristina’s Podcast: https://performline.com/blog-post/episode-53-creating-a-culture-of-compliance-with-kristina-sacco-pt-1/Compliance Superhero Kristina Sacco: https://performline.com/blog-post/compliance-superhero-kristina-sacco/Connect with Rhonda: https://www.linkedin.com/in/rhonda-mcgill/Connect with Kristina: https://www.linkedin.com/in/kristina-sacco-co/

In this episode of the COMPLY Podcast, I sat down with my special guest Kristina Socco to talk about what it takes to build a strong culture of compliance.  Kristina shares some of her thoughts and best practices for getting everyone on board to partner together to make sure that the lines of communication are open and that everyone feels like they have some ownership in the process.Discussion topics include:Compliance departments as the gatekeepers of the organizationHow the compliance team can help the organization shineThe importance of networking with other compliance professionalsShow NotesDriving Marketing and Compliance Collaboration with Technology: https://performline.com/blog-post/driving-marketing-and-compliance-collaboration-with-technology/Compliance Superhero Kristina Sacco: https://performline.com/blog-post/compliance-superhero-kristina-sacco/Upcoming Events: https://events.performline.com/upcoming-eventsConnect with Rhonda: https://www.linkedin.com/in/rhonda-mcgill/Connect with Kristina: https://www.linkedin.com/in/kristina-sacco-co/

This COMPLY Podcast episode is part 2 of a conversation between Eric Goldberg, Partner at Akerman LLP, Catherine Brennan, Partner at Hudson Cook LLP, and Rhonda McGill, PerformLine’s Senior Director of Customer Marketing as they discuss the impact of recent regulatory activities on marketing compliance.They discuss:The implications of the Supreme Court's decision to overturn the Chevron DoctrineChanges to the statute of limitations for regulatory challenges, which could result in a wave of new challenges to long-established regulationsBest practices for navigating these regulatory changes and moreShow NotesEpisode 51: Expert Insights on Regulatory Shifts in EWA and BNPL: https://performline.com/blog-post/episode-51-expert-insights-on-regulatory-shifts-in-ewa-and-bnpl/Impact of Recent Regulatory Updates: EWA, BNPL, Chevron Doctrine: https://performline.com/blog-post/impact-of-recent-regulatory-updates-ewa-bnpl-chevron-doctrine/Access PerformLine’s free Marketing Compliance Resource Library: https://performline.com/resources/Connect with Rhonda: https://www.linkedin.com/in/rhonda-mcgill/Connect with Eric: https://www.linkedin.com/in/ericigoldberg/Connect with Cathy: https://www.linkedin.com/in/cathybrennan/Connect with Gianna: https://www.linkedin.com/in/gianna-kennedy/

This COMPLY Podcast episode is part 1 of a conversation between Eric Goldberg, Partner at Akerman LLP, Catherine Brennan, Partner at Hudson Cook LLP, and Rhonda McGill, PerformLine’s Senior Director of Customer Marketing as they discuss the impact of recent regulatory activities on marketing compliance.They discuss:How recent CFPB rulings are redefining Earned Wage Access (EWA) and Buy Now, Pay Later (BNPL) productsThe specific challenges EWA and BNPL providers face in adapting to new regulations, such as the need for revised disclosure practices and handling consumer disputesPotential long-term impacts of these regulatory changes

In this episode of the COMPLY Podcast, I sat down with my co-host Rhonda to debrief on our recent banking industry compliance roundtable and highlight key themes and takeaways from the event.Discussion points include:Social media compliance for mortgage and loan officersInsights on the compliance review process of marketing materialsBest practices for bank-fintech partnerships and marketing complianceCommon BSA/AML challenges for fintechsShow Notes:Streamline Compliance Review with PerformLine’s Document Review: https://performline.com/blog-post/streamline-compliance-review-with-performlines-document-review/The Compliance Checklist for Bank-Fintech Partnerships and BaaS Providers: https://content.performline.com/compliance-checklist-bank-fintech-partnerships-baas-providersUpcoming Events: https://events.performline.com/upcoming-eventsConnect with Rhonda: https://www.linkedin.com/in/rhonda-mcgill/Connect with Gianna: https://www.linkedin.com/in/gianna-kennedy/

In this episode of the COMPLY Podcast, we’re joined by Sandhya Brown, Assistant Director in the Division of Financial Practices at the Federal Trade Commission as she shares her perspective on what the Commission has been up to and what financial service providers should keep in mind in terms of compliance and consumer protection.Discussion points include:The two-sided risks of AI for complianceHer insights on a couple of FTC cases involving lead generationUpdates on FTC rulemakings and guides

This COMPLY Podcast episode is part 2 of a discussion between John Zanzarella, PerformLine’s SVP of Sales, Jonathan Pompan, Partner at Venable LLP, and Brian Serafin, Counsel at Weiner Brodsky Kider, as they take a deep dive into recent regulatory activity around UDAAP and deceptive advertising and best practices for getting ahead of risk.They discuss:Problematic terms in marketing materials, such as “instant,” “free,” and “affordable”The FDIC’s updated advertising rule and how it impacts both banks and non-banksBest practices for ensuring transparent communication in marketingShow Notes:Top UDAAP Compliance Issues Across Marketing Content: https://content.performline.com/report/the-top-udaap-compliance-issues-across-published-contentFDIC’s Advertising Rule and Updates for Digital Marketing Materials: https://performline.com/blog-post/fdic-advertising-rule-updates-digital-marketing-materials/Expert Insights on UDAAP and Deceptive Advertising, Part 1: https://performline.com/blog-post/episode-47-expert-insights-on-udaap-and-deceptive-advertising-pt-1/Connect with John: https://www.linkedin.com/in/johnzanzarella/Connect with Jonathan: https://www.linkedin.com/in/jonathan-pompan-43535935/Connect with Brian: https://www.linkedin.com/in/brian-serafin-23297620/Connect with Gianna: https://www.linkedin.com/in/gianna-kennedy/