Welcome to the Community Therapy Podcast, hosted by Community Therapy founder and director, Scott Lynch. Scott absolutely loves community healthcare and is passionate about healthcare businesses being built on the delivery of great healthcare! Scott commenced his professional career as a Physiotherapist and continues to love nothing more then supporting clients. Most of his time is now spent being privileged and blessed to support and be surrounded by the Community Therapy team. You will find a mix of interviews with:- health professionals about evidence based health care in the community- business founders and managers about how to operate outstanding healthcare businesses- organisations that support the community health sector. We aim to spread awareness about all aspects of community healthcare to ensure people have access to outstanding community and mobile healthcare services.
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24 recent
March 3, 2025Episode 246 min
3/03/25 - Aged Care & NDIS Update
Welcome to the Aged Care & NDIS Update!This edition covers:NDIS – are NDIS reports actually being read?Aged Care Act – updates have been released by the DepartmentAged Care Worker Screening – proposed changesFor more details, check out our LinkedIn newsletter.Want to know more about Community Therapy?Allied Health 👉 We provide allied health services on the Central Coast and Hunter of NSW across the Aged Care, NDIA and Hospital at Home sectors - Make a referralManual Handling 👉 We are experts in manual handling training and have industry leading online modules - Learn moreSupport the show
January 10, 2025Episode 234 min
6/01/25 - Aged Care & NDIS Update
Welcome to the Aged Care & NDIS Update! In this episode, Scott Lynch dives into the latest in Aged Care and NDIS, including:Wage increases for aged care workers.Extra funding for CHSP meal providers.Ongoing efforts to combat NDIS fraud.Updates to the NDIS Board and Advisory Council.Stay up to date with the key news and insights impacting the sector. For more details, check out our LinkedIn newsletter and learn how our manual handling training courses can support your organisation.LinkedIn Newsletter - https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7164123058020999168Online Manual Handling Training - https://www.communitytherapy.com.au/courses/manual-handling-training/Support the show
December 30, 2024Episode 228 min
NDIS Pricing and Advertising
In this episode of the Community Therapy Podcast, Scott Lynch discusses recent developments in the NDIS and Aged Care sectors, focusing on NDIS pricing reforms led by IHACPA and the ACCC's warnings regarding misleading advertising practices. The episode aims to provide listeners with concise updates on industry news and highlights the importance of pricing parity and ethical advertising in supporting participants effectively.TakeawaysNDIS pricing is currently managed by the NDIA.IHACPA is tasked with exploring future NDIS pricing reforms.Pricing harmonization is crucial for workforce stability.Misleading advertising can harm NDIS participants.ACCC is actively investigating problematic advertising practices.Community Therapy offers valuable online training courses - learn more hereSupport the show
September 1, 2024Episode 2142 min
Episode 21 - Scott Lynch
Welcome to the first LIVE in-person episode of the Community Therapy Podcast! In this episode we have somewhat of a role-reversal. Scott Lynch (Founder and Managing Director) is interviewed by Harry Keating, who works in the communications and marketing team at Community Therapy.Together they discuss Scott’s career as a Physiotherapist and explore how Community Therapy came to be. Scott shares some of his key learnings as the business evolved, and how those learnings apply to our personal lives.We hope you find this chat valuable and entertaining!Timestamps(0:00) Intro(1:16) University Days and Getting Into Physiotherapy(6:03) Scott's Early Career as a Physio and Working With Older Adults(9:20) The Inspiration for Starting Community Therapy(16:40) Evolving and Building a Multidisciplinary Team(19:52) Scott’s Most Valuable Lessons. Personal Development, Meditation and Wellbeing(26:37) Stress Management in Healthcare(32:07) Narrative Based Medicine and Motivational Interviewing(36:52) The Future of Community Therapy and HealthcareLinksCommunity Therapy WebsiteCommunity Therapy FacebookCommunity Therapy InstagramCommunity Therapy LinkedInCommunity Therapy YouTubeScott's LinkedInHarry's LinkedInSupport the show
May 3, 2024Episode 2052 min
Episode 20 - HEAL Urgent Care
In this episode, Scott Lynch (Managing Director of Community Therapy) speaks with Tim Stewart (CEO & Medical Director of HEAL Urgent Care).HEAL is a walk-in urgent care clinic for non-life-threatening injuries and illnesses, with the goal of providing excellent care for patients while easing the burden on public emergency departments. Scott and Tim discuss how HEAL Urgent Care was built from the ground up - from ideation to the first week of operation.We hope you find this insightful and inspiring!ResourcesHEAL Urgent Care WebsiteHEAL Urgent Care FacebookHEAL Urgent Care InstagramHEAL Urgent Care LinkedInTim's LinkedInCommunity Therapy WebsiteCommunity Therapy YouTubeCommunity Therapy FacebookCommunity Therapy LinkedInScott's LinkedInTakeawaysHEAL aims to bridge the gap between general practice and the hospital, providing an alternative for patients who don't need hospital-level care.Prioritising an excellent consumer experience leads to better health and business outcomes.The clinic offers a comprehensive range of services, including X-rays, pathology, wound repair, fracture management, and more.Timestamps(0:00) Intro and Tim’s Background(4:15) The Journey of Setting Up HEAL Urgent Care(14:46) Importance of Innovation and Consumer Experience(24:58) The Scope of Care at HEAL(35:14) Medicare Urgent Care Clinics and HEAL’s Relationship With The Public Sector(41:33) Challenges and Opportunities for HEAL(49:52) Final Thoughts and The FutureSupport the show
March 28, 2024Episode 1949 min
Episode 19 - Navigating In-Home Aged Care Reform
In this episode, Scott Lynch (Managing Director of Community Therapy) speaks with Lorraine Poulos (Managing Director of Lorraine Poulos and Associates).Together they discuss all things in-home aged care reform. It’s a sector undergoing constant change and review, and many providers feel overwhelmed and uncertain of what the future may look like.In this episode, Scott and Lorraine discuss the reform pathways and explore strategies providers can utilise to best navigate the opportunities and risks that are likely to arise as the sector evolves.We hope you find this conversation useful and informative!ResourcesLPA & Associates WebsiteLorraine’s LinkedInCommunity Therapy WebsiteYouTubeFacebookLinkedInScott's LinkedInTakeawaysThe in-home aged care sector is undergoing constant change and reform, which presents challenges for providers.Seeking help and support from experts can provide valuable guidance and insights for navigating the complexities of the aged care landscape.Despite the challenges, opportunities for innovation and in the sector will arise as reforms are implemented.Timestamps(0:00) Introduction(1:10) Summary of In-Home Aged Care Reform(5:21) The Challenge of Uncertainty for Providers(11:48) Opportunities and Risks for Providers(18:44) Importance of Care Management(24:58) How Funding Models are Evolving(37:15) Getting Answers and Future Readiness(42:02) Stages of Choice, Resilience and Seeking HelpSupport the show
February 5, 2024Episode 1846 min
Episode 18 - Opportunities and Challenges in Aged Care
In this episode, Scott Lynch (Managing Director of Community Therapy) speaks with Viv Allanson (CEO of Maroba Caring Communities).They discuss the challenges and opportunities in residential aged care, the importance of physical activity and wellness programs for older adults, and the complexities of government regulation and its impact on the sector.We hope you find this conversation inspiring and illuminating! See a list of the resources mentioned in the podcast below.ResourcesSunbeam Trial Info ArticleSunbeam Trial StudyHunter Ageing AllianceActive Stronger BetterMaroba WebsiteViv's LinkedInCommunity Therapy WebsiteCommunity Therapy YouTubeCommunity Therapy FacebookCommunity Therapy LinkedInScott's LinkedInTakeawaysThe funding and staffing requirements in aged care need to be addressed to ensure the delivery of quality care.Physical activity and wellness programs are essential in aged care to improve residents' well-being and quality of life.Government regulations and reporting can be burdensome and are not always perfectly aligned with the best outcomes for residents.Timestamps0:00 - Introduction and Background2:45 - Challenges and Opportunities in Residential Aged Care8:18 - The Role of Allied Health in Aged Care11:09 - How Physical Activity Programs Improve Quality of Life18:19 - Communicating Benefits of Physical Activity to Older Adults26:20 - Quality Indicators and Regulatory Burden31:15 - Structural Reform and Government Involvement38:49 - The Need for In-Field Experience in Government Cabinets42:38 - Leadership and Maintaining OptimismSupport the show
January 3, 2024Episode 1751 min
Episode 17 - Personality Types & Communication
In this episode, Scott Lynch (Managing Director of Community Therapy) speaks with Shirley Dalton (Professional Speaker, Leadership Coach andCreator of the Blueprint for Business Freedom).Together they discuss the value of developing an understanding of personality and communication to improve professional relationships. They explore personality types, communication styles, active listening, feedback, and provide practical tips for enhancing communication in various settings.There is so much actionable information in this episode. We hope get some value from it!TakeawaysGreat communication starts with active listening.Understanding your own personality type can help you adapt your communication to meet the needs of others.Understanding oneself and setting good intentions are important for providing the best experience and treatment in the healthcare setting.Timestamps0:00 - Introduction2:25 - Understanding Personality and Communication8:35 - The REACH Personality Framework11:07 - Demonstration of Profiling and Quadrants with Scott21:51 - Adapting Communication in Different Settings31:46 - Vulnerability and Feedback40:43 - Identifying Exceptional Communicators45:35 - How Fulfilment and Quality Communication Are Linked49:01 - Learning Opportunities with ShirleyResourcesComplementary 1 Hour ‘Aha’ SessionShirley's WebsiteShirley's LinkedInCommunity Therapy WebsiteCommunity Therapy YouTubeCommunity Therapy FacebookCommunity Therapy LinkedInScott's LinkedInSupport the show
December 22, 2023Episode 1654 min
Episode 16 - VillageLocal
In this episode, Scott Lynch (Managing Director of Community Therapy) speaks with Jim Moraitis (Founder and CEO of Village Local), who shares his journey of starting an organization that helps older Australians navigate the complexities of the aged care system.They discuss ways to best navigate the aged care sector and the importance of prioritising empathy and emotional sensitivity in healthcare.TakeawaysBuilding trust and authority is crucial in navigating the changing aged care landscape.Empathy and care are essential in providing quality healthcare experiences.Prioritizing the consumer experience is essential and greatly improves the way an organisation operates.Timestamps0:00 - Introduction and Background1:20 - The Why Behind Village Local6:34 - Starting Village Local10:33 - Building Trust and Authority17:47 - Barriers in the Aged Care Sector23:41 - Empathy and Care in Healthcare35:07 - Creating Systems for Better Support45:13 - Prioritising The Consumer Experience50:08 - Concluding ThoughtsResourcesVillageLocal Website - https://www.villagelocal.com.au/VillageLocal Community Hub - https://community.villagelocal.com.au/CarePath Navigator Program - https://www.carepath.com.au/Youtube - https://www.youtube.com/@villagelocalFacebook - https://www.facebook.com/VillageLocalLinkedin - https://www.linkedin.com/in/jim-moraitis-55816545/Community Therapy Website - https://www.communitytherapy.com.au/YouTube - https://www.youtube.com/channel/UC0jWxssC757MijCsTBH_xhgFacebook - https://www.facebook.com/communitytherapyauLinkedIn - https://www.linkedin.com/company/community-therapy-au/Scott's LinkedIn - https://www.linkedin.com/in/scottlynchct/Support the show
December 16, 202141 min
Episode 15 - Tech Gym
In this episode Scott Lynch (Managing Director of Community Therapy) and Rowan Smith, (Founder of Tech Gym).Scott is Chair of the Australian Physiotherapy Association’s NSW Gerontology Committee and Managing Director of Community Therapy; a company he started 5 years ago that has grown to a team of 70 Physios, OTs, Dietitians, Speech Pathologists and Massage Therapists. Community Therapy delivers values-driven community, aged and disability allied health services across the Hunter and Central Coast regions of NSW.Today’s GuestRowan Smith is an engineer and founded Tech Gym in 2018 to enable stroke survivors to return home with higher levels of independence. Inspired by helping his 94-year-old grandmother through her stroke rehabilitation he wanted to improve the rehabilitation process for patients and therapists.Tech Gym develops robotic rehabilitation devices that can assist rehabilitation therapists in their day-to-day operations. They currently support upper limb rehabilitation for a range of disabilities. They aim to remove the struggles and pains that 1000's of therapists experience every day by reducing the physical labour required to rehabilitate a patient. Things you will learnwhat Tech Gym does as a companyhow Rowan found his passion to build technology for “good” barriers to delivering evidence-based practice in Stroke rehabilitationhow Rowan started Tech Gym and tips and tricks on founding a start-uphow the "metaverse" and augmented reality will apply to rehabilitationResourcesLinkedIn - Scott Lynch https://www.linkedin.com/in/scottlynchct/ LinkedIn - Rowan Smith https://www.linkedin.com/in/rowan-j-smith/Tech Gym - https://techgym.com.au/Support the show
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