Coffee Isn't Lunch

Hosted by Maddi Cook & Hayley Jepson

Business Health Fitness Education

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Episodes

Latest episode

Mar 2025

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EN-GB

About the show

Welcome to Coffee Isn't Lunch, the podcast for ambitious hair and beauty professionals alike by your hosts Hayley Jepson and Maddi Cook. Hayley, aka The Resilient Hairdresser, is a former hairdresser and psychotherapist and now coach and educator. She is leading the industry out of burnout and into better mental health. And Maddi? If you've ever asked anyone online about pricing, her name's probably come up. She's here to pull back the curtain on business strategy and help you get paid. And together, we're obsessed with ridding the industry of old school harmful hustle culture while cutting through the toxic positivity B.S. With over 60 episodes, we're bringing you industry hot takes actionable tips and plenty of real talk. So whether you're new to the industry or this isn't your first rodeo, we're here to help you build the business you deserve without burning out along the way. Follow Hayley on Instagram: https://www.instagram.com/the.resilient.hairdresser/ Follow Maddi on Instagram: https://www.instagram.com/maddicookcoaching/ Grab Hayley's free Burnout Reset: https://resilienthair.kartra.com/page/BurnoutReset Watch Maddi's free masterclass, 'Find & Fix Your 5 Hidden Profit Leaks: https://maddicook.com/profit-leaks

Listen to episodes

60 recent

March 24, 2025Episode 6229 min

62. Final Thoughts For Now...

We're wrapping things up, for now. A countdown of your favourite episodes and the conversations that landed hardest, from tricky clients to money to boundaries. Not goodbye forever, follow along so you know the second we're back. Want honest, no-BS business chat straight to your inbox? Join Maddi's newsletter . You're brilliant at your job, but completely shattered? Hayley's free Burnout Reset workshop helps you fix the second bit. Connect with us: Maddi on Instagram: @maddicookcoaching Hayley on Instagram: @the.resilient.hairdresser Sponsored by Timely, our favourite booking system. New customers get 50% off their first 3 months with code COFFEE50 ☕ Enjoying Coffee Isn't Lunch? Follow the show so you never miss an episode, and if you can, leave us a rating on Apple Podcasts or Spotify. It helps more hair and beauty pros find us.

March 10, 2025Episode 6154 min

61. Are Your Patterns Playing Out In Your Business

What if your past is quietly running your business decisions? We get into the unconscious habits, scarcity, control, people-pleasing, that shape how we operate, and how to bring them into the light. Want honest, no-BS business chat straight to your inbox? Join Maddi's newsletter . You're brilliant at your job, but completely shattered? Hayley's free Burnout Reset workshop helps you fix the second bit. Connect with us: Maddi on Instagram: @maddicookcoaching Hayley on Instagram: @the.resilient.hairdresser Sponsored by Timely, our favourite booking system. New customers get 50% off their first 3 months with code COFFEE50 ☕ Enjoying Coffee Isn't Lunch? Follow the show so you never miss an episode, and if you can, leave us a rating on Apple Podcasts or Spotify. It helps more hair and beauty pros find us.

February 24, 2025Episode 6046 min

60. Sick Of Your Clients Contacting You Out Of Hours?

Phone never stops pinging, even after hours? We get into the very relatable struggle of out-of-hours messages, simple ways to claw back your time, and the reframe that it's actually a sign business is booming. Ready to hold your boundaries and policies without the guilt? Maddi's Sorry Not Sorry shows you how. You're brilliant at your job, but completely shattered? Hayley's free Burnout Reset workshop helps you fix the second bit. Connect with us: Maddi on Instagram: @maddicookcoaching Hayley on Instagram: @the.resilient.hairdresser Sponsored by Timely, our favourite booking system. New customers get 50% off their first 3 months with code COFFEE50 ☕ Enjoying Coffee Isn't Lunch? Follow the show so you never miss an episode, and if you can, leave us a rating on Apple Podcasts or Spotify. It helps more hair and beauty pros find us.

February 10, 2025Episode 5942 min

59. Does Work Life Balance Really Exist?

Can you have a busy career like this and an actual life? We get honest about what work-life balance really means, how it shifts with the seasons of your life, and our own (sometimes messy) attempts at it. Want to drop a day a week of client work without sacrificing your profits? That's exactly what Maddi's programme Breakthrough is for. You're brilliant at your job, but completely shattered? Hayley's free Burnout Reset workshop helps you fix the second bit. Connect with us: Maddi on Instagram: @maddicookcoaching Hayley on Instagram: @the.resilient.hairdresser Sponsored by Timely, our favourite booking system. New customers get 50% off their first 3 months with code COFFEE50 ☕ Enjoying Coffee Isn't Lunch? Follow the show so you never miss an episode, and if you can, leave us a rating on Apple Podcasts or Spotify. It helps more hair and beauty pros find us.

January 27, 2025Episode 5837 min

58. Where Did All My Profit Go?

Tax season stress? You're not alone. We get real about messy finances, surprise tax bills, and the money worry that tags along. Plus the simple habits that make it easier, and why charging properly is part of the fix. Not sure your prices actually add up? Grab Maddi's Pricing Calculator from just £29. You're brilliant at your job, but completely shattered? Hayley's free Burnout Reset workshop helps you fix the second bit. Connect with us: Maddi on Instagram: @maddicookcoaching Hayley on Instagram: @the.resilient.hairdresser Sponsored by Timely, our favourite booking system. New customers get 50% off their first 3 months with code COFFEE50 ☕ Enjoying Coffee Isn't Lunch? Follow the show so you never miss an episode, and if you can, leave us a rating on Apple Podcasts or Spotify. It helps more hair and beauty pros find us.

January 13, 2025Episode 5732 min

57. What To Do When Your Client Ghosts You?

Why your client stopped coming is none of your business. We know, it stings. But we make it our obsession, don't we, and we get into why letting it go is such a relief. Want honest, no-BS business chat straight to your inbox? Join Maddi's newsletter . You're brilliant at your job, but completely shattered? Hayley's free Burnout Reset workshop helps you fix the second bit. Connect with us: Maddi on Instagram: @maddicookcoaching Hayley on Instagram: @the.resilient.hairdresser Sponsored by Timely, our favourite booking system. New customers get 50% off their first 3 months with code COFFEE50 ☕ Enjoying Coffee Isn't Lunch? Follow the show so you never miss an episode, and if you can, leave us a rating on Apple Podcasts or Spotify. It helps more hair and beauty pros find us.

December 30, 2024Episode 5644 min

56. 2024: Ditch it? Or Do It Again?

Time to reflect on the year and dream up the next. We get into celebrating what you've achieved, setting boundaries, and choosing a guiding word and values-led goals for the year ahead. Want honest, no-BS business chat straight to your inbox? Join Maddi's newsletter . You're brilliant at your job, but completely shattered? Hayley's free Burnout Reset workshop helps you fix the second bit. Connect with us: Maddi on Instagram: @maddicookcoaching Hayley on Instagram: @the.resilient.hairdresser Sponsored by Timely, our favourite booking system. New customers get 50% off their first 3 months with code COFFEE50 ☕ Enjoying Coffee Isn't Lunch? Follow the show so you never miss an episode, and if you can, leave us a rating on Apple Podcasts or Spotify. It helps more hair and beauty pros find us.

December 16, 2024Episode 551 hr 14 min

55. BTS of Our Group Chat (ft. Emma Fowler and Vivienne Johns)

You've heard us mention the group chat, now meet the women in it. We sit down with Vivienne and Emma on friendship, honesty, and leaning on each other through the ups and downs of the industry. Want honest, no-BS business chat straight to your inbox? Join Maddi's newsletter . You're brilliant at your job, but completely shattered? Hayley's free Burnout Reset workshop helps you fix the second bit. Guests: Vivienne @thehairdresserssocialclub & Emma @emmafowlerhair Connect with us: Maddi on Instagram: @maddicookcoaching Hayley on Instagram: @the.resilient.hairdresser Sponsored by Timely, our favourite booking system. New customers get 50% off their first 3 months with code COFFEE50 ☕ Enjoying Coffee Isn't Lunch? Follow the show so you never miss an episode, and if you can, leave us a rating on Apple Podcasts or Spotify. It helps more hair and beauty pros find us.

December 2, 2024Episode 5442 min

54. Keeping The Christmas Spirit In December

The festive season can be pure joy or pure burnout behind the chair. We get into managing the Christmas rush, setting boundaries, and keeping a bit of the magic for yourself. Want honest, no-BS business chat straight to your inbox? Join Maddi's newsletter . You're brilliant at your job, but completely shattered? Hayley's free Burnout Reset workshop helps you fix the second bit. Connect with us: Maddi on Instagram: @maddicookcoaching Hayley on Instagram: @the.resilient.hairdresser Sponsored by Timely, our favourite booking system. New customers get 50% off their first 3 months with code COFFEE50 ☕ Enjoying Coffee Isn't Lunch? Follow the show so you never miss an episode, and if you can, leave us a rating on Apple Podcasts or Spotify. It helps more hair and beauty pros find us.

November 18, 2024Episode 5344 min

53. The Problem With Perfectionism...

Your own worst critic? We get into the sneaky link between perfectionism and procrastination, how the fear of failure holds you back, and how to swap flawless for finished. Want honest, no-BS business chat straight to your inbox? Join Maddi's newsletter . You're brilliant at your job, but completely shattered? Hayley's free Burnout Reset workshop helps you fix the second bit. Connect with us: Maddi on Instagram: @maddicookcoaching Hayley on Instagram: @the.resilient.hairdresser Sponsored by Timely, our favourite booking system. New customers get 50% off their first 3 months with code COFFEE50 ☕ Enjoying Coffee Isn't Lunch? Follow the show so you never miss an episode, and if you can, leave us a rating on Apple Podcasts or Spotify. It helps more hair and beauty pros find us.