CLIA Cruise Podcast

Hosted by CLIA

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150

Latest episode

Jun 2026

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About the show

Join CLIA as they take you through the ever-growing world of the cruise industry. Take part in the conversation online by using the hashtag #CLIApod

Listen to episodes

60 recent

June 4, 202616 min

Episode 141 - Andy Harmer talks to Antonio Paridiso from MSC Cruises & Explora Journeys

Fresh off the pitch from their 4th year of the MSC Cup fundraising event raising money for Rubin's Retreat, Antonio Paradiso tells Andy what makes their partnership so special. He also shares the latest updates from MSC including the extension of their lower deposit campaign, their next ship launch World Asia as well as addressing some recent concerns around fuel recharges and other initiatives including their "Best Holiday Ever" commitment to boost consumer and travel agent confidence to book their cruises. Explora Journeys is also looking forward to welcoming their newest ship Explora III which is the first LNG-powered ship in the fleet, and it provides the flexibility to utilise renewable fuels such as bio-LNG and synthetic LNG. Antonio also tells Andy how important the UK & Ireland market is to both of his brands and how excited he remains to grow both markets.

January 23, 202614 min

Episode 140 - Andy Harmer talks to Lloyd Morris from Riviera Travel

Andy Harmer talks with recent Supplier Representative of the Year (Travel Globes 2026) award winner Lloyd Morris (Key Account Manager) about how it felt to win in a new category voted by fellow travel professionals. Lloyd also shares some updates about what’s coming soon at Riviera Travel and how he feels things have changed in the river cruise sector. With River cruising seeing such huge growth in recent years and the announcement of Riviera’s first solo cruisers sailings

December 8, 202517 min

Episode 139 - Andy talks to David Bailey star of MAFS & BDM at Lifts To

Andy Harmer talks with Lifts To and recent Married At First Site star David Bailey (AKA Bailey) about his time on the show and also how he’s taken what he learnt on the show into his day to day life as well as improving business connections. Bailey also tells us about the many transfer services Lifts To offer and the importance of their partnership with CLIA.

October 28, 202515 min

Episode 138 - Andy talks to Jane Middleton from The Authentic Travel Company

Jane Middleton from The Authentic Travel Company talks about her journey from Aviation into the cruise industry. Hear how she discovered CLIA and how one webinar changed her life as she fell in love with expedition and Antarctica. Jane also shares her tips for other agents looking to sell Expedition cruises and also what she thought when she visited Svalbard during CLIA’s expedition showcase in 2025.

October 7, 202511 min

Episode 137 - Andy Harmer talks to Kelly Jackson from The Travel Corporation (TTC)

Kelly Jackson, Managing Director at The Travel Corporation (TTC) Tour Brands EMEA tells Andy about her journey into travel and also shares a hugely exciting news about their newly announced river cruise product.

September 17, 202521 min

Episode 136 - Andy Harmer talks to Wade Korzan from AmaWaterways

Andy Harmer talks to Wade Korzon, Director of Cruise Managers at AmaWaterways about his role and the fascinating river cruise destination of Columbia plus the unique experiences guests can look forward to on board and also ashore.

August 18, 202515 min

Episode 135 - Andy Harmer talks to Luke Smith from Crystal Cruises

Crystal Cruises, VP President, Trade Sales UK & EMEA Luke Smith sat down with CLIA’s Andy Harmer to talk about joining Crystal Cruises , his goals for making them the most trade friendly and easy to do business with ultra-luxury cruise line. Updates coming to their travel agent portals and how to get in touch with him and his team.

July 7, 202517 min

Episode 134 - Andy Harmer talks to Lynn Narraway from Seabourn

Seabourn VP, UK, Europe & EMEA Lynn Narraway sat down with CLIA’s Andy Harmer to share her decades of experiences in the cruise industry. She also highlights the role of people driven individuals who work in cruise industry and why it remains as important as event even in the era of Ai. Hear how Lynn feels the industry, demographic and her role has changed. Lynn also tells about what’s attracting those “New to Cruise” and also those “New to Seabourn” guests. Not forgetting Seabourn moments, Lynn shares some inspirational and emotional Seabourn moments they have given guests and also locals to the regions their ultra-luxury ships visit.

May 27, 202524 min

Episode 133 - Andy Harmer talks to Andrew Turner from AE Expeditions

Andrew Turner from AE Expeditions shares his journey into his current role which initially started onshore in travel before moving into cruise. He also shares how the crossover from other types of holidays can be a great way to find customers who would love the expedition experience. Andrew also tells us more about achieving B-Corp accreditation AE Expeditions and what the guest experience looks like on board. Beyond the destinations it’s also crucial to sell the on board experience.

May 8, 202524 min

Episode 132 - Andy Harmer talks to Louise Craddock from Oceania Cruises

Louise Craddock Oceania Cruises (Director of Sales UK & Ireland) shares her journey into her current role as well as an overview of the Oceania brand. Having been with Oceania Cruises for over 14 years her passion remains as she tells us more about what sets Oceania apart and how they have elevated what they offer their guests onboard and ashore. For those lucky to be joining us at CLIA conference they will get their first chance to catch a glimpse of their latest ship Oceania Vista which will also give agents a taste of what’s to come in their upcoming ship Allura. She also has some exciting updates about shorter sailings which can be a great entry point for first time customers looking to experience Oceania. Join the Join the Trader Inside Oceania Cruises UK Facebook group at https://www.facebook.com/share/g/1EXD1z6ZTg/?mibextid=wwXIfr