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Clear Impact Podcast

Clear Impact Podcast

Hosted by MITER Brands

Episodes

107

Latest episode

Aug 2026

Language

EN-US

About the show

As the manufacturing leader in the fenestration industry, we are bringing our expertise to you. Listen to learn more about windows and doors, the components, running a successful business, and other related topics.

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60 recent
August 13, 202626 min

Episode 248: How MITER Brands Supports Veterans Through Accessible Housing

What happens when accessible housing restores not only independence for injured veterans, but also hope for entire families and communities? In this episode of the Clear Impact Podcast from MITER Brands University, host Sherri Connor speaks with retired U.S. Army Brigadier General Tom Landwermeyer from Homes For Our Troops about the mission to build specially adapted homes for severely injured post-9/11 veterans. The conversation explores how adaptive home design, community volunteerism, and long-term nonprofit partnerships are helping veterans regain independence, dignity, and connection. Listeners will hear powerful stories about accessible living solutions, caregiver support, and the lasting impact of the partnership between MITER Brands, the MITER Foundation, and Homes For Our Troops. This episode highlights how people-first culture and community engagement can create meaningful change for veterans and their families nationwide. Episode Length: 26:52 --- What You’ll Learn - How specially adapted homes improve independence for severely injured veterans - Why accessible home design impacts caregivers, spouses, and children - How MITER Brands products support adaptive housing solutions - The role community volunteerism plays in rebuilding lives - Why corporate philanthropy and nonprofit partnerships matter for long-term impact --- Episode Highlights 02:10 – What is Homes For Our Troops and how does the organization support veterans? 05:12 – Why specially adapted homes are life-changing for injured veterans and families 08:34 – How MITER Brands became a long-term Homes For Our Troops partner 11:48 – Why accessible windows, doors, and locking systems matter in adaptive housing 15:02 – The emotional impact these homes have on spouses and children 18:41 – Stories of restored independence and dignity through adaptive home design 22:03 – How communities and volunteers help veterans rebuild their lives 24:56 – Ways listeners can support Homes For Our Troops nationwide --- Meet the Guest Brigadier General Tom Landwermeyer is a retired U.S. Army General and CEO with Homes For Our Troops, a national nonprofit organization that builds and donates specially adapted custom homes for severely injured post-9/11 veterans across the United States. https://www.hfotusa.org/ https://www.miterfoundation.org/ --- Tools, Frameworks, and Strategies Mentioned - Homes For Our Troops adaptive housing model - Accessible home design principles - Wheelchair-friendly home adaptations - Community volunteer engagement - MITER Foundation partnerships - Sliding window and accessible locking systems - Veteran caregiv...

August 10, 202619 min

Episode 247: Engineering Luxury Indoor-Outdoor Living with Western Architectural Openings

What does it take to engineer a luxury aluminum door and window system that delivers both stunning design and market-leading thermal performance? In this episode of the Clear Impact Podcast from MITER Brands University, host Sherry Connor sits down with Richard Mazur, Director of Product Engineering at Western Architectural Openings, to explore the innovation behind the new Vantage product line. Richard shares how Western is developing energy-efficient aluminum systems, custom multi-point locking hardware, and next-generation thermal performance solutions designed for modern luxury homes, indoor-outdoor living, and evolving building code requirements. From custom engineering challenges to operational excellence and product innovation, this conversation offers valuable insight for window and door dealers, architects, builders, and anyone interested in the future of luxury residential design. Episode Length: 19:14 --- What You’ll Learn --- Episode Highlights 01:12 – Richard Mazur shares his engineering background and journey to Western Architectural Openings 03:08 – The origin of the Vantage product line and the push toward advanced thermal performance 05:41 – Why the engineering team created custom hardware and proprietary hinge systems 08:02 – Inside the development of Western’s new multi-point locking solution 10:27 – How California Title 24 requirements are influencing modern window and door design 12:18 – The challenge of balancing narrow sightlines with energy efficiency and large glass panels 14:06 – Western’s luxury brand evolution and focus on premium aluminum systems 17:02 – Richard explains his favorite MITER DNA statement: “We are comfortable with being uncomfortable.” --- Meet the Guest Richard Mazur is the Director of Product Engineering at Western Architectural Openings. He leads innovation initiatives focused on luxury aluminum window and door systems, thermal performance engineering, custom hardware development, and next-generation product design for modern residential architecture. https://www.westernao.com Tools, Frameworks, and Strategies Mentioned - Vantage Product Line - Multi-point locking systems - Thermal break technology - Energy-efficient glazing - Title 24 compliance standards - Narrow sightline aluminum systems - Luxury moving glass wall engineering - MITER DNA principles - Operational excellence and continuous improvement culture --- Closing Insight “We are comfortable with being uncomfortable.” That mindset continues to drive innovation across Western Architectural Openings and MITER Brands as teams push the boundaries of luxury aluminum design,...

July 30, 202621 min

Episode 246: Brian Leizerowicz on Rebranding Western Window Systems for Modern Architecture

What does a rebrand really say about the future of a company? And how do you evolve a trusted name while staying true to the customers, products, and architectural vision that built the brand in the first place? In Episode 246 of the Clear Impact Podcast, Brian Leizerowicz from Western joins the conversation to discuss the transformation from Western Window Systems to Western Architectural Openings. This episode explores the strategy behind the new name, the thinking behind the updated logo and identity, and how the rebrand reflects the company’s evolution within modern architecture, indoor-outdoor living, and premium architectural openings. Listeners will gain insight into how architectural brands evolve, how naming impacts market positioning, and why design-forward companies continue adapting to meet the needs of architects, builders, dealers, and homeowners. What You’ll Learn - Why Western Window Systems rebranded to Western Architectural Openings - How the phrase “architectural openings” better represents modern design solutions - The role branding plays in architectural product positioning - How the updated logo reflects a cleaner and more contemporary identity - Why indoor-outdoor living continues shaping architectural design trends - How rebranding supports long-term growth and customer alignment Episode Highlights 02:59 – Why Western decided it was time for a rebrand 05:02 – The meaning behind the name “Western Architectural Openings” 05:45– How modern architecture influenced the brand evolution 06:50 – The strategy behind the new logo and visual identity 8:41 – Why architects and builders need broader architectural opening solutions 11:21 – The Vantage line offering and advantages 14:31 – The importance of innovation and duty of care 17:11 – Listening to our audience and meeting their needs 17:47 – Brian’s favorite MITER DNA statement Meet the Guest Brian Leizerowicz is a sales leader at Western Architectural Openings and plays a key role in understanding the customer needs and commitment to innovative design solutions for modern living spaces. https://www.westernao.com/ Tools, Frameworks, or Strategies Mentioned Customer-focused branding alignmen Architectural openings strategy Indoor-outdoor living design philosophy Brand evolution and repositioning Modern architectural product integration Contemporary visual identity development Closing Insight A strong brand evolves alongside the people, products, and experiences it represents. Western Architectural Openings reflects a broader architectural vision and a continued focus on modern design, innovation, and customer experience. Subscribe to the Clear Impact Podcast for more conversations on architecture, innovation, branding, and industry transformation.

July 20, 202613 min

Episode 245: The Power of Partnership: MITER Brands, ABC Supply, and the Future of Building Products

How do industry leaders like MITER Brands and ABC Supply set a new standard for reliability and partnership? In this episode, discover how a people-first culture, rigorous training, and a commitment to community impact drive better outcomes for dealers, contractors, and homeowners. Learn how MITER’s experience-led approach and ABC’s expansive network create lasting value in the window and door industry. What You’ll Learn Why relationship-driven partnerships matter and how MITER and ABC Supply achieve mutual success. How MITER Brands delivers 98.3% On-Time, In-Full performance through disciplined processes and a culture of continuous improvement. The impact of MITER Brands University in empowering dealers and contractors to provide exceptional service. How MITER’s hurricane-ready, impact-resistant windows and doors offer peace of mind and sound reduction for homeowners. How community giving and philanthropy strengthen both organizations and the industry at large. Episode Highlights 00:48 – Building a “business is personal” partnership 02:20 – How MITER Brands achieves industry-leading OTIF reliability 04:50 – Training and MITER Brands University: Raising the bar for dealers 07:40 – MITER DNA: Culture, humility, and continuous improvement 09:20 – Impact windows, hurricane preparedness, and sound reduction 11:10 – Philanthropy and community giving: The MITER Foundation and Homes for Our Troops 12:50 – Key takeaways and closing reflections Meet the Guest Rick Moyer is the National Account Manager for ABC Supply at MITER Brands, with more than 30 years in windows and doors and a passion for building strong, values-driven partnerships. Tools, Frameworks, or Strategies Mentioned MITER DNA (humility, confidence, hard work, people-first culture) On-Time, In-Full (OTIF) delivery MITER Brands University Continuous Improvement Experience Is Everything MITER Foundation (community engagement) Dealer Training & Support Closing Insight or CTA “Every detail, every day—our focus on quality and service is what sets MITER Brands apart.” Want more insights from MITER Brands? Visit our website and subscribe to the Clear Impact Podcast for future episodes.

July 13, 202614 min

Episode 244: Hurricane-Ready Homes: Impact Solutions for Hawaii

How do you build homes that thrive in hurricane-prone Hawaii? This episode explores how PGT’s Miami-Dade–tested impact-resistant windows and doors are transforming construction across the islands. Discover how MITER Brands, PGT, and HPM Building Supply deliver resilient, code-compliant solutions for Hawaii’s unique climate and construction needs—backed by robust logistics, education, and a people-first culture. What You’ll Learn Why Miami-Dade standards shape Hawaii’s building codes and window/door solutions How impact-resistant products deliver hurricane protection and energy efficiency The role of HPM’s supply chain in ensuring timely delivery across remote islands MITER Brands’ “people-first” approach and operational excellence How MITER Brands University supports contractors, installers, and homeowners with on-demand training Episode Highlights 02:10 – HPM’s onsite glass crating and supply chain mastery 04:05 – Impact-resistant windows: hurricane protection and energy efficiency 06:30 – MITER’s flexible solutions for architects and homeowners 08:15 – Meeting the demands of affordable housing and government projects 10:00 – The “Relentless Pursuit of 100%” in quality and logistics 12:05 – MITER Brands University: Training for contractors and homeowners 13:40 – Collaborative design and ongoing support for island builders Meet the Guests David Flores (MITER Brands / Milgard) brings deep expertise in window and door solutions, helping shape MITER’s strategy for Hawaii’s market. Ian Wilson leads HPM Building Supply, a fifth-generation company with unmatched logistics and supply chain capabilities—ensuring products reach even the most remote Hawaiian locations. Tools, Frameworks, or Strategies Mentioned MITER Brands University (open-access video training) Impact-Resistant Windows and Doors “Relentless Pursuit of 100%” operational framework Collaborative design and logistics models Closing Insights Building for resilience means more than just meeting codes—it’s about creating homes that protect, connect, and endure. Subscribe for future insights, and visit our website to learn how MITER Brands, PGT, and HPM Building Supply are redefining window and door solutions for Hawaii.

July 9, 202616 min

Episode 243: Experience Is Everything: MI Windows and Doors and Multifamily Success with Andy Brill

How does a people-first culture transform the multifamily window and door industry? In this episode of the Clear Impact Podcast, Andy Brill of MITER Brands shares how MITER’s DNA, relentless focus on customer experience, and commitment to continuous improvement drive reliability and trust in every project. Listeners will discover why “Experience Is Everything” is more than a slogan—it’s a daily discipline that shapes every detail, every day. What You’ll Learn Why MITER Brands treats every stakeholder as a customer—and how this approach improves project outcomes and partnerships. The role of “light commercial” multifamily projects in shaping product innovation, durability, and service. How MITER’s “DNA” values and continuous improvement mindset empower teams, remove barriers, and build long-term trust. How dealer training, MITER Brands University, and the MITER Foundation support education and community. Episode Highlights 01:12 – Andy Brill’s journey from test lab engineer to multifamily segment leader 03:45 – What makes “light commercial” multifamily projects unique 05:22 – How MITER’s proprietary software streamlines quoting and code compliance 07:40 – The “componentized” 3500 single-hung and why easy repair matters 09:18 – Regional trends: sliders in the West, double-hung in the Northeast 11:05 – “Experience Is Everything”: MITER’s DNA and continuous improvement 13:30 – Dealer training and MITER Brands University’s impact on quality and consistency 15:10 – Philanthropy, community, and the MITER Foundation Meet the Guest Andy Brill is Sales Leader and Multifamily Specialist at MITER Brands/MI Windows & Doors. With a background in engineering and two decades of industry experience, Andy leads MI’s multifamily segment, focusing on innovation, operational excellence, and customer success. Tools, Frameworks, or Strategies Mentioned MITER DNA (cultural framework: humility, confidence, people-first) Proprietary quoting and code compliance software On-Time, In-Full (OTIF) delivery performance Closing Insight & Call to Action “Experience is everything: we deliver on our promises every day.” For more industry insights and stories of operational excellence, visit our website and subscribe for future episodes.

July 6, 202615 min

Episode 242: Big Views, High Performance: Modern Glass for Today’s Home

Can you enjoy big, beautiful views and high performance in your home? In this episode, host Sherri Connor welcomes MITER Brands senior sales representative Micah Lynn to explore how today’s glass technologies—like insulated and laminated glass—deliver comfort, efficiency, and lasting value. Learn how glass choices affect everything from energy bills to UV protection and more. What You’ll Learn How dual- and triple-pane insulated glass units (IGUs) provide year-round comfort and energy savings The benefits of laminated glass for UV protection, sound control, and interior preservation How modern glass solutions meet building codes without sacrificing aesthetics Why glass education matters for every homeowner and dealer Ways MITER Brands and the MITER Foundation are making a difference in local communities Episode Highlights 01:00 – How laminated glass protects your home and belongings 03:10 – Understanding insulated glass units and their benefits 06:05 – Combining advanced glass with large windows and doors 08:35 – Meeting energy codes while maximizing views 10:45 – The MITER Foundation’s focus on community outreach and giving 13:20 – Real stories of impact and volunteerism 15:00 – Final thoughts: education, comfort, and making informed choices Meet the Guest Micah Lynn is a Senior Sales Representative for MITER Brands, serving the South Atlantic region. With nearly 30 years in building materials, he guides dealers and homeowners through the evolving world of glass technology and community leadership. Tools, Frameworks, or Strategies Mentioned Laminated Glass & PVB Interlayer Insulated Glass Units (IGUs) Low-E Coatings SHGC & U-factor MITER Foundation (community outreach and philanthropy) MITER Brands University Closing Insight & CTA “The right glass protects your home and your community.” Subscribe to The Clear Impact Podcast and visit MITER Brands University for more resources on windows, glass, and making a difference.

June 29, 202616 min

Episode 241: Laminated Glass & Sound Solutions: A Homeowner’s Guide

How do today’s window and door glass options deliver comfort, safety, and peace of mind? In this episode, host Sherri Connor welcomes MITER Brands Senior Sales Representative Micah Lynn to explore the latest advances in residential glass. Learn how smart choices in glass technology can transform your homeowner experience. What You’ll Learn How to select the right glass for your region, noise concerns, and safety needs The everyday and storm-ready benefits of laminated and sound-dampening glass What impact-rated windows are, and why they matter The key questions to ask your dealer before your next window or door project Episode Highlights 01:05 – Why glass technology has changed so much for homeowners 03:10 – Laminated glass explained: safety, security, and storm protection 06:00 – How sound-dampening windows create quieter homes 08:45 – Impact-rated glass and building envelope integrity 11:10 – Choosing the right glass for your climate and lifestyle 13:30 – Final advice for homeowners and dealers Meet the Guest Micah Lynn is a Senior Sales Representative for MITER Brands in the South Atlantic region. With 28 years of experience, he specializes in helping dealers and homeowners match glass solutions to real-world needs. Tools, Frameworks, or Strategies Mentioned Laminated Glass & Impact-Rated Windows Low-E Coatings Sound-Dampening Glass Closing Insight “The right glass makes your home quieter, safer, and more resilient—now and for the future.” Subscribe to The Clear Impact Podcast and visit MITER Brands University for expert resources on window and door solutions.

June 22, 202626 min

Episode 240: Building Trust: MI Windows and Doors Approach to Windows, Dealers, and Homeowners

What does it take to build real trust between a national window manufacturer, its dealers, and homeowners? In this episode, Sherri Connor sits down with Kenyon Browning of MITER Brands to reveal how a “business is always personal” mindset shapes everything from dealer partnerships to product innovation. Listeners will uncover how MITER Brands delivers regionally tailored, impact-resistant window and door solutions while supporting dealers and communities with world-class education, proactive service, and a people-first culture. What You’ll Learn Why MITER Brands invests in dealer education, workforce development, and lifetime support How to match window and door solutions to regional climate, code requirements, and homeowner needs The impact of strong partnerships and transparent communication on customer satisfaction How MI Windows and Doors and the MITER Foundation create long-term value for dealers and communities The essential metrics and decision points for choosing the right windows Episode Highlights 04:30 – Kenyon Browning explains the “business is always personal” philosophy 08:22 – The homeowner journey: from research to installation 12:55 – Regional differences in window preferences and building codes 16:40 – Why proper installation matters for performance and compliance 19:05 – MITER Brands University: raising the bar for dealer education 20:35 – Community impact through the MITER Foundation 24:48 – Final thoughts on building trust and delivering value Meet the Guest Kenyon Browning is a Senior Sales Representative at MITER Brands, serving North Texas, Oklahoma, Arkansas, and Texas production builders. He is known for his commitment to dealer success and advancing the window and door industry through education and partnership. Tools, Frameworks, or Strategies Mentioned MITER Brands University (dealer training platform) The MITER Foundation (corporate responsibility and philanthropy) “Business is always personal” (MITER DNA statement) Regional and climate-specific product selection frameworks Lifetime Glass Warranty Closing Insight & Call to Action “When you focus on relationships, education, and proactive support, everyone wins—dealers, homeowners, and the community.” Subscribe for insightful episodes, and visit miterbrands.com to discover more about MITER Brands’ commitment to dealer success and innovation.

June 15, 202620 min

Episode 239: What Every Homeowner Needs to Know About Window Replacement and Dealer Selection

Are you thinking about replacing your windows but feeling overwhelmed by choices and project details? In this episode of Clear Impact, host Sherri Connor sits down with Cormac Smith, Head of Sales at Sunrise Windows, to demystify the window replacement process and help you make confident decisions for your home. You’ll discover what matters most when choosing a window company, how to plan your project, and why integrity and customer experience drive lasting value. What You’ll Learn How to identify which windows need replacement—and why phasing your project is a smart move. The most reliable way to select a trustworthy window dealer using referrals, not just online reviews. What to expect during in-home appointments and how to prepare for a seamless experience. The step-by-step process from quote to installation, including tips for managing lead times and permits. Why keeping records and registering warranties can save you money and stress in the long run. Episode Highlights 01:14 – Why window replacement feels overwhelming for homeowners 04:35 – Common signs it’s time to replace your windows 07:12 – The importance of referrals and how to find a reputable dealer 10:50 – Setting expectations for in-home appointments and quotes 13:22 – How lead times, permits, and scheduling impact your project 15:45 – The installation process: what happens and how long it takes 18:09 – Post-installation tips: inspecting your windows and keeping records 19:40 – Integrity as the foundation of trust in home improvement Meet the Guest Cormac Smith brings over 25 years of expertise in building materials and vinyl replacement windows. He leads the Sunrise Collection sales team and manages a $15 million territory across the Midwest and East Coast, helping dealers deliver exceptional homeowner experiences. Closing Insights “Integrity means doing what you say you’ll do, when you say you’ll do it. That’s how trust is built in home improvement.” Subscribe to Clear Impact for more expert insights.

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