Clear Impact Podcast

Hosted by MITER Brands

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Latest episode

Jun 2026

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EN-US

About the show

As the manufacturing leader in the fenestration industry, we are bringing our expertise to you. Listen to learn more about windows and doors, the components, running a successful business, and other related topics.

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60 recent

June 15, 202620 min

Episode 239: What Every Homeowner Needs to Know About Window Replacement and Dealer Selection

Are you thinking about replacing your windows but feeling overwhelmed by choices and project details? In this episode of Clear Impact, host Sherri Connor sits down with Cormac Smith, Head of Sales at Sunrise Windows, to demystify the window replacement process and help you make confident decisions for your home. You’ll discover what matters most when choosing a window company, how to plan your project, and why integrity and customer experience drive lasting value. What You’ll Learn How to identify which windows need replacement—and why phasing your project is a smart move. The most reliable way to select a trustworthy window dealer using referrals, not just online reviews. What to expect during in-home appointments and how to prepare for a seamless experience. The step-by-step process from quote to installation, including tips for managing lead times and permits. Why keeping records and registering warranties can save you money and stress in the long run. Episode Highlights 01:14 – Why window replacement feels overwhelming for homeowners 04:35 – Common signs it’s time to replace your windows 07:12 – The importance of referrals and how to find a reputable dealer 10:50 – Setting expectations for in-home appointments and quotes 13:22 – How lead times, permits, and scheduling impact your project 15:45 – The installation process: what happens and how long it takes 18:09 – Post-installation tips: inspecting your windows and keeping records 19:40 – Integrity as the foundation of trust in home improvement Meet the Guest Cormac Smith brings over 25 years of expertise in building materials and vinyl replacement windows. He leads the Sunrise Collection sales team and manages a $15 million territory across the Midwest and East Coast, helping dealers deliver exceptional homeowner experiences. Closing Insights “Integrity means doing what you say you’ll do, when you say you’ll do it. That’s how trust is built in home improvement.” Subscribe to Clear Impact for more expert insights.

June 8, 202617 min

Episode 238: Why Window Replacement Is the Smartest Home Upgrade: Insights from MITER Brands

Looking to boost your home’s value, comfort, and energy savings? This episode of The Clear Impact Podcast explores why replacing your windows is one of the smartest investments a homeowner can make. Host Sherri Connor sits down with industry expert Joe Mills to unpack the science, style, and real-world benefits of modern replacement windows—backed by MITER Brands’ people-first approach and relentless pursuit of quality. What You’ll Learn Why window replacement offers one of the highest returns on investment for homeowners How modern window technology delivers superior energy efficiency and sound reduction What drives homeowners to upgrade: from builder-grade problems to design inspiration When to schedule window installation for the best deals and smoother experience The role of MITER Brands University and its dealer education in supporting smarter consumer choices Episode Highlights 02:15 – The financial case for window replacement 05:08 – Joe Mills shares his journey from retail sales to industry leadership 07:40 – Exploring the difference between builder-grade and high-performance windows 10:25 – How new window designs improve energy efficiency and comfort 12:55 – Sound reduction and lifestyle upgrades with modern windows 14:10 – Insurance incentives, tax credits, and the evolving landscape of energy rebates 15:35 – MITER Brands’ personal approach: “Business is always personal” 16:45 – Final thoughts on timing and maximizing value Meet the Guest Joe Mills brings over 30 years of experience in the window industry and currently serves as a sales, marketing, and brand ambassador for Sunrise Windows & Doors, a MITER Brands company. His insights connect technical expertise with real-world homeowner needs. Tools, Frameworks, or Strategies Mentioned MITER Brands University: Dealer training Cost vs. Value Report: Annual industry benchmark for home improvement ROI Low-E Glass, Dual-Pane Windows, Vinyl and Fiberglass Frames: Key product features for energy and sound performance Closing Insight & Call to Action “Business is always personal.” Upgrade your home with confidence—choose windows that deliver lasting comfort, performance, and value. Subscribe for future insights or visit MITER Brands University to learn more about making smart window and door decisions.

June 3, 202620 min

Episode 237: Carbonite Collection: Revolutionizing Vinyl Window Color Technology

Discover how MI’s Carbonite Collection is reshaping vinyl window color technology and transforming home design. This episode of the Clear Impact Podcast explores the evolution of paint, laminate, and capstock finishes, and why modern homeowners, builders, and window and door dealers are demanding black, energy-efficient windows. You’ll learn how MITER Brands leverages its passion for innovation, operational excellence, and a people-first culture to deliver products that stand out in both performance and style. What You’ll Learn The differences between paint, laminate, and capstock color technologies for vinyl windows How MI’s Carbonite Collection meets market demand for black-on-black window aesthetics Why energy efficiency and market demand are central to MITER Brands’ product strategy What guiding principles drive innovation and customer value at MITER Brands Episode Highlights 02:10 – Robert Jumper describes the evolution of MI’s product portfolio 06:25 – Jason Wilton explains the benefits of paint, laminate, and capstock finishes 09:40 – How the Carbonite Collection delivers modern, black window options 15:30 – Insights on energy-efficient glazing and thermal performance 17:50 – Why a people-first culture shapes every product decision 20:00 – Closing thoughts on customer education and partnership Meet the Guests Robert Jumper is the product manager for MI and Sunrise branded products, leading modernization efforts in color technology and product strategy. Jason Wilton heads product management for MITER Brands, bringing years of experience in sales and product leadership across the window and door industry. Carbonite Collection AAMA-certified paint processes Capstock, laminate, and paint technologies People-First Culture framework “We have a passion for windows and doors, and guiding principles shape every decision.” Visit MITER Brands University to learn more, subscribe for future insights, and discover how innovative window technology can elevate your next project.

May 28, 202623 min

Episode 236: How to Protect Your Coastal Home - Hurricane Preparedness with the NHC

How can coastal homeowners truly protect their properties and gain peace of mind before a storm strikes? In this episode of the Clear Impact Podcast, we share critical insights on coastal safety and storm protection to help you safeguard your home. Listeners will learn actionable property preparation steps, methods to separate trusted scientific data from viral social media hype, and how upcoming changes to the National Hurricane Center forecast cone will improve your seasonal safety planning. What You’ll Learn The first-order action steps every coastal homeowner must take before hurricane season begins on June 1st. How to filter out manipulative online hype by tracking verified data from local National Weather Service offices. The way the National Hurricane Center is utilizing Google DeepMind AI models to upgrade forecasting tools. Why storm surge evacuation planning means finding a safe zone nearby rather than fleeing the entire state. Episode Highlights 01:15 – John Cangialosi shares his 20-year journey from surface analysis to senior hurricane specialist. 02:40 – Essential physical safety strategies for coastal residents and hurricane zone buyers. 04:12 – The psychological and structural advantages of upgrading to impact-resistant windows and doors. 05:35 – How to identify a trusted source and overcome digital media information fatigue. 07:10 – Critical forecasting timelines and why early 7-day projections carry high tracking errors. 08:42 – Big updates for 2026 including Hawaii storm surge warnings and integrated warning maps. 09:55 – The math behind the new experimental cone and how it fixes directional and timing errors. 11:15 – Inside the National Hurricane Center multi-tiered emergency backup infrastructure. Meet the Guest John Cangialosi is a Senior Hurricane Specialist at the National Hurricane Center. He has spent two decades tracking powerful tropical storms, managing high-impact operational meteorology, and educating the public on structural safety and seasonal preparedness. Tools, Frameworks, or Strategies Mentioned The 90th Percentile Experimental Cone: A new secondary forecasting graphic introduced for the 2026 season to better account for storm arrival timing and directional tracking errors. Weekly Camping Framework: A practical method to prepare residential properties for a week-long loss of standard power and utilities. Closing Insights True home safety is built on a foundation of operational excellence, trusted data, and proactive structural preparation. We are proud to build a safer, more resilient coastal community together. Subscribe for future insights from the Clear Impact Podcast to become a more informed consumer of window and door products.

May 22, 202611 min

Episode 235: Listening for Innovation: MITER Brands’ Approach to Manufacturing Excellence

Where do the best manufacturing ideas come from, and how is MITER Brands transforming innovation in windows and doors? In this episode of the Clear Impact Podcast, host Sherri Connor sits down with Jason Wolfgang, a leader in manufacturing and innovation, to explore how MITER harnesses team expertise, integrated automation, and forward-thinking strategies to deliver industry-leading products. Listeners will gain valuable insight into how a humble, people-first culture drives operational excellence and future growth. What You’ll Learn How MITER Brands listens to frontline team members to spark innovation and drive manufacturing improvements. What integrated automation means for quality, efficiency, and workforce experience in window and door production. How MITER is adopting global trends and energy efficiency from European markets to stay ahead in product design. Why humble leadership and cross-functional collaboration are key to successful integration and culture change. What “We listen twice as much as we talk” means for MITER’s operational philosophy. Episode Highlights 02:15 – Jason Wolfgang’s journey from welding engineering to manufacturing leadership 03:40 – MITER’s integration and culture change: learning from each brand 05:10 – Advancements in automation and product design strategies 06:50 – The C700 automation system and team member experience 08:20 – Lessons from European fenestration industry and energy efficiency trends 09:45 – MITER DNA: humble leadership and active listening 10:55 – Closing thoughts on operational excellence and team engagement Meet the Guest Jason Wolfgang is a manufacturing and innovation leader at MITER Brands, with extensive experience in regional leadership, automation, and product development. Tools, Frameworks, or Strategies Mentioned C700 integrated automation system “We listen twice as much as we talk” (MITER DNA) Cross-functional collaboration platforms Closing Insight & Call to Action “The best solutions come from listening to those that are actively engaged and leaning in, creating value.” Subscribe to the Clear Impact Podcast for more industry insights, and visit MITER Brands University to stay informed on the latest in window and door innovation.

May 19, 202616 min

Episode 234: We Are Florida: Local Manufacturing, Team Culture, and Operational Excellence at PGT Windows and Doors

What does it take to build Florida’s manufacturing identity and deliver impact-rated windows with unmatched speed and quality? In this episode of the Clear Impact Podcast, host Sherri Connor sits down with Chris Davis, Vice President of Operations at PGT, to explore MITER Brands’ unique approach to operational excellence, people-first culture, and pioneering impact-resistant products. Listeners will discover how PGT’s “We Are Florida” campaign is more than marketing—it’s a commitment to local manufacturing, workforce growth, and customer care that sets new standards for the industry. What You’ll Learn How MITER Brands integrates acquired businesses and transforms plant culture for operational excellence. The benefits of pioneering impact-resistant windows and doors engineered for HVHZ zones. Why insourcing glass production will reduce lead times and help dealers and homeowners finish projects faster. The importance of exceptional training, workforce development, and local community engagement in Florida’s manufacturing sector. What “We Are Florida” means for building relationships with customers, suppliers, and local talent. Episode Highlights 02:10 – Chris Davis shares his journey from the Pacific Northwest to Florida and his new leadership role 04:30 – Integration of CGI, PGT Commercial, Sparta, and Scout lines explained 06:55 – Culture change and leadership buy-in drive operational improvements 09:20 – Lead time sheet overhaul and customer-facing metrics 11:45 – Pembroke Pines glass plant: timeline, impact, and insourcing plans 13:30 – Retaining and relocating team members from Hialeah and Medley plants 15:00 – “We Are Florida” campaign and its meaning for local manufacturing 16:10 – Facility upgrades, parking improvements, and team benefits Meet the Guest Chris Davis is Vice President of Operations for PGT and MITER Brands’ Florida division. With ten years at MITER, he brings deep experience in manufacturing leadership and is passionate about building local teams and delivering industry-leading products. Tools, Frameworks, or Strategies Mentioned Lead time sheet for operational transparency Integration framework for acquired businesses Single quoting platform (coming soon) “We Are Florida” campaign as a driver of local identity and differentiation Closing Insight & Call to Action “Being based right here where our customers are installing the windows and doors is everything.” Subscribe to the Clear Impact Podcast for more industry insights, and visit MITER Brands University to learn how you can grow your knowledge and impact in the window and door sector.

May 14, 202617 min

Episode 233: Operational Alignment at MITER Brands: PGT War Room Insights

How do leading manufacturers achieve operational excellence in Florida’s demanding climate? In this episode of the Clear Impact Podcast, host Sherri Connor and guest Chris Ruff share how PGT, part of MITER Brands, uses daily alignment, standardization, and a “people-first” culture to deliver impact-resistant windows and doors engineered for hurricane preparedness. Listeners will discover practical strategies for improving performance, building trust, and creating customer experiences that stand out. What You’ll Learn How MITER Brands’ daily “war room” meeting creates cross-functional alignment and accountability What impact-resistant windows and doors mean for Florida homeowners and dealers The power of standardization and continuous improvement in manufacturing and dealer operations The role of MITER DNA in shaping culture, leadership, and customer relationships Actionable tips for dealers to measure, train, and enhance their own operations Episode Highlights 01:30 – Introduction to the PGT “war room” meeting 04:12 – Using performance metrics and whiteboards to drive results 07:10 – MITER DNA: humility, confidence, and a people-first mindset 10:05 – Standardization and its impact on on-time, in-full delivery 13:40 – Connecting operational excellence to customer experience 15:55 – Closing insights and next steps Meet the Guest Chris Ruff is Senior Director of Operations at MITER Brands, overseeing manufacturing and commercial operations in Florida. With over 30 years of industry experience, Chris is committed to operational excellence and building a culture anchored by MITER DNA. Tools, Frameworks, or Strategies Mentioned Daily “war room” meeting Leader standard work On-Time, In-Full (OTIF) metrics MITER DNA (branded cultural framework) Dealer training and support Closing Insight & Call to Action “Experience is everything—every detail, every day. Accountability helps us improve and deliver for our customers.” Subscribe for future insights, and visit our website to learn more about PGT’s impact-resistant windows and doors engineered for Florida and all coastal regions.

May 11, 202627 min

Episode 232: The Future of Multifamily Construction and Window Performance in the Western U.S.

What does it take to deliver high-performance window and door solutions for multifamily construction projects across the Western United States? In this episode of the Clear Impact Podcast, host Sherri Connor sits down with Jacob Whitman, Multifamily Business Development Manager at MITER Brands, to explore how Milgard, Western Window Systems, and Anlin support builders, architects, developers, and dealer partners in one of the fastest-growing segments of the construction industry. From mixed-use developments and affordable housing to retrofit apartment renovations and hospitality projects, Jake shares how specification support, dealer relationships, local manufacturing, and product innovation help construction teams reduce risk and improve project outcomes. Whether you work in construction, architecture, property development, or the window and door industry, this episode offers valuable insight into multifamily building trends, energy code requirements, sound performance standards, and the importance of long-term partnerships. What You’ll Learn How multifamily construction projects are evolving across California, Arizona, Oregon, Washington, and the Western U.S. Why architects and developers rely on detailed window specifications for energy efficiency, sound control, and structural performance How Milgard’s Tuscany Series and other product lines support multifamily and commercial construction What “value engineering” means in large-scale building projects and how it helps balance performance with budget goals Why dealer partnerships, local manufacturing, and customer experience are critical in the window and door industry How MITER Brands approaches continuous improvement, innovation, and relationship-driven growth Episode Highlights (Timestamps) 01:45 – Jake Whitman shares his background growing up around construction and job sites in Southern California 05:18 – What qualifies as a multifamily construction project and why the market is growing rapidly 08:07 – The rise of mixed-use developments, assisted living communities, and retrofit apartment renovations 11:12 – How architects specify windows and doors for structural, energy, and sound performance requirements 14:46 – Why multifamily projects require advanced testing, documentation, and code compliance 17:22 – How value engineering helps builders reduce costs while maintaining project performance 20:05 – Why the Milgard V400 Tuscany Series remains a leading solution for multifamily construction 23:11 – Jake explains why local manufacturing, dealer relationships, and customer support create long-term success 25:12 – MITER DNA, grit, and the mindset behind “We are comfortable being uncomfortable” Meet the Guest Jacob Whitman is the Multifamily Business Development Manager for MITER Brands across the Western United States. He works closely with builders, architects, developers, and dealer partners to support multifamily, commercial, and retrofit construction projects using products from Milgard, Western Window Systems, and Anlin. Tools, Frameworks, or Strategies Mentioned Multifamily specification support Value engineering (VE) Dealer training and support Mixed-use podium construction Strip and reclad renovation projects Energy code compliance and Title 24 considerations Sound transmission and structural performance...

May 1, 202623 min

Episode 231: Inside MITER Brands: Giving Back Through Windows, Doors, and Community

Quick Summary How do you build a company culture where giving back is part of everyday life? In this episode of The Clear Impact Podcast, host Sherri Connor talks with Amanda Klinger, Program Manager of the MITER Foundation, to uncover how MITER Brands is raising the bar on community impact and people-first leadership. Listeners will hear how the foundation’s work supports cancer support and research, children’s wellbeing, hero support, and strong communities—while also discovering actionable ways to get involved. Whether you’re a window and door dealer, industry professional, or community member, this episode reveals how philanthropy, operational excellence, and volunteer opportunities are shaping the future of MITER Brands and its broader community. What You’ll Learn How the MITER Foundation channels 100% of donations directly to vetted causes through operational efficiency and transparent oversight. The four pillars guiding MITER Brands’ giving: Community Outreach, Hero Support, Children’s Wellbeing, and Cancer Support. Why “Volunteer Time Off” is a game-changer for employee engagement and local impact. Ways dealers, employees, and community members can partner with local outreach committees or support charitable initiatives. Episode Highlights 01:15 – The origin story of the MITER Foundation’s philanthropic journey 04:42 – How local outreach committees drive direct community impact 09:20 – The four pillars of MITER Brands’ giving strategy 12:05 – What “Volunteer Time Off” means for employees and the community 15:50 – Amanda’s personal journey from finance to foundation leadership 18:18 – How MITER Brands supports ongoing education and community involvement 20:00 – Actionable steps for getting involved or joining a local committee 22:45 – Closing insights on purpose-driven leadership and people-first culture Meet the Guest Amanda Klinger is the full-time program manager of the MITER Foundation and a 13-year veteran of MITER Brands. She brings passion, operational expertise, and a commitment to building a culture of giving and community impact. Tools, Frameworks, or Strategies Mentioned MITER Foundation’s Four Pillars: Community Outreach, Hero Support, Children’s Wellbeing, Cancer Support Volunteer Time Off (VTO) initiative for employees Closing Insight or CTA “Giving back isn’t just a box to check—it’s woven into our culture.” Discover how you can be part of a people-first movement in the window and door industry. Visit miterfoundation.org, reach out to your local committee, or subscribe for future insights on community impact and operational excellence.e, or subscribe for future insights on community impact and operational excellence.

April 28, 202610 min

Episode 230: We Are Florida: The Strategy Behind PGT’s Brand Evolution and Customer Experience

What does a brand refresh really signal to customers and dealers? In this episode of the Clear Impact Podcast, we explore how PGT Windows and Doors is evolving through a strategic rebrand aligned with MITER Brands and what that means for performance, trust, and growth. You will learn how brand identity, regional expertise, and customer experience come together to shape the future of the window and door industry. What You’ll Learn How a rebrand can signal deeper operational improvements in quality, reliability, and customer experience What the “Red Pledge” means and how it reflects a commitment to excellence and consistency How PGT’s brand pillars guide messaging, product development, and dealer relationships Why the We Are Florida campaign resonates with homeowners and industry professionals How aligning with MITER Brands strengthens brand clarity and market positioning Episode Highlights (Timestamps) 00:45 – Introduction to the Clear Impact Podcast and today’s guest 02:10 – The story behind PGT’s rebrand and shift to red 03:30 – What brand alignment with MITER Brands means for customers and dealers 03:55 – Understanding the “Red Pledge” and the promise of 100% commitment 05:20 – A breakdown of PGT’s four brand pillars and how they guide decisions 06:45 – The meaning behind the We Are Florida campaign and local expertise 07:40 – A powerful MITER DNA principle: why making decisions matters Meet the Guest Debbie Bondonzi is the Marketing Manager for the South at PGT Windows and Doors, with over a decade of experience shaping brand strategy, dealer engagement, and regional marketing in the window and door industry. Tools, Frameworks, or Strategies Mentioned The Red Pledge A brand commitment to delivering consistent quality, service, and a relentless pursuit of 100% PGT Brand Pillars Experience Is Everything Engineered for Here Every Detail, Every Day Confidence to Create We Are Florida Campaign A regional identity framework that connects product design, manufacturing, and customer experience to real-life environmental needs MITER Brands DNA Principle “The worst decision is making no decision at all” Closing Insight Strong brands are built through consistent action, clear values, and a deep understanding of the people they serve. This episode highlights how aligning identity with experience creates lasting impact for both customers and partners. Call to Action: Subscribe to the Clear Impact Podcast for more insights on brand strategy, customer experience, and innovation in the building products industry.