Authentic, Authoritative, Unapologetic ServiceNow commentary by Cory "CJ" Wesley and Robert "The Duke" Fedoruk
Last Episode Date: 25 July 2024
Total Episodes: 112
We discuss some practical methods for bringing the chaos of ServiceNow implementations under controlALSO MENTIONED:- Robert's Rules of OrderThanks to our sponsors,- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.- Magic Mind...
The difference between an adequate and expert ServiceNow expert is comfortably receiving abstractions and translating them into specific action. Break the mindset of being an order taker. The difference between great success and poor results can be due to your clarifying...
Jace isn't just passionate about Tech, but also how it's sold. Learn how is "buy once and own it" philosophy lead him to create "AI In A Box", an AI you can install in your own environment to perform task summaries. All the security, privacy, and compliance you want, at ...
OG of ServiceNow OGs, Chris Nanda, joins us to talk about ServiceNow development, what makes a good architect, and what ServiceNow success looks like.Thanks to our sponsors,- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.- ...
Coaching is a necessity, even for seasoned vets. We differentiate between coaching, mentoring, and training. We discuss the difficulty of keeping up with ServiceNow and how hard it is to understand how solutions are *supposed* to work.Mentioned:- Ep 67: Asking for Help- ...
Mark Bodman, ServiceNow's Sr. Product Manager for CSDM & CMDB joins us to demystify the CSDM.Mentioned in this episode- The Invisibility Problem- ServiceNow Community Youtube CSDM ContentThanks to our sponsors, - Clear Skye the optimized identity governance & securit...
ServiceNow CSA & CAD Holly Ryder of PAMT Consulting joins us to discuss her journey to ServiceNow deployment, and how The Duke's ServiceNow coaching helped her reach her goals.Mentioned in this episode- The Chuck Tomasi You Never Knew- Tracy Curry Builds The Soap App- Wh...
CMA & magician Chris Schuh joins us to discuss ServiceNow event management, ITOM, CMDB. We go deep on why its so difficult to get right, and how to cope.Thanks to our sponsors, Clear Skye the optimized identity governance & security solution built natively on Serv...
Special guest Mark Roethof joins us to discuss a massive ServiceNow upgrade executed in just 7 days using only out-of-box components.Learn the tools he used and what it took to prepare. We also talk a bit about content creation and owning your journey.Clone Management, Upg...
Invisibility is a massive issue inhibiting customer success with ServiceNow. Be it the inability to see what we have built, or the invisibility of how things are supposed to work, our ecosystem struggles to both understand our instances and grow in knowledge in the platfor...
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