Catalyst Pharmacy Podcast

Hosted by RedSail Technologies

BusinessInterviews guestsExplicit

Website RSS feed

Episodes

268

Latest episode

May 2026

Language

About the show

On the Catalyst podcast, we dive into current events that are shaping how pharmacists approach their patients and their business. Fuel your passion for pharmacy, one conversation at a time.

Listen to episodes

60 recent

May 21, 202613 min

From Overwhelmed to Optimized: Pharmacy Automation That Actually Works

Looking to scale your business without sacrificing time, energy, and cash flow? In this episode, Johnathon Duhon sits down with Rannon Ching to unpack how independent pharmacies can scale smarter. From cutting data entry time by 80% to expanding vaccine programs without burnout, this conversation is packed with real-world strategies you can implement to grow your business today. Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies Guest: Rannon Ching | Founder, AccessPoint Vaccine Partners | Co-Founder & CEO, Kannon Health Rannon’s LinkedIn: https://www.linkedin.com/in/rannon-ching-60725a60/ Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

May 6, 20269 min

Why RedSail’s Connect Conference Is a Game‑Changer for Independent Pharmacies

Wondering if Connect 2026 is worth the hype? Take it from Joe Williams, a long-time attendee, speaker, and Connect enthusiast. In this episode, Joe shares how the in‑hallway conversations, late‑night brainstorms, and direct access to super-users at Connect drive innovation faster than any support line ever could. If you’re looking to learn, scale, or get more involved in the world of independent pharmacy, you won’t want to miss Connect. 00:00 – Opening: The Value of Connect 01:05 – Networking, Collaboration, and Hallway Huddles 05:40 – Inside the Live Training Rooms 07:44 – The Power of Conversations at Connect Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies Guest: Joe Williams | Co-Founder, Apex Pharmacy Consulting Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

April 29, 202617 min

Why Vaccines Are the Most Underrated Profit Center in Pharmacy

Vaccines sit at the intersection of patient care and real pharmacy revenue—but most pharmacies never unlock their full potential. In this episode, Johnathon Duhon sits down with Rannon Ching to break down how independent pharmacies can scale vaccines year-round using smarter workflows, better systems, and a new approach to education and buying power. 00:20 – From Pharmacy to Vaccine Startup 01:50 – Why Pharmacy Systems Beat Medical EHRs 03:55 – Vaccines as Patient Care and Profit 06:05 – Introducing Access Point Vaccine Partners 08:23 – Education, Mentorship, and Collaboration 09:28 – Solving the Capacity Problem 11:41 – Three Vaccine Features Every Pharmacy Should Use 13:29 – Bulk Uploads and Clinic Efficiency Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies Guest: Rannon Ching | Founder, AccessPoint Vaccine Partners | Co-Founder & CEO, Kannon Health Rannon’s LinkedIn: https://www.linkedin.com/in/rannon-ching-60725a60/ Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

April 16, 202620 min

How NCPA Prepares the Next Generation of Pharmacy Owners

Behind every successful pharmacy is a support system rallying behind it. For pharmacy owners Mark Ey, Jade Ranger, and Hashim Zaibak, that support comes from NCPA. In this segment, the trio sits down with Jonathan Duhon to talk about how they’ve made the most of their NCPA memberships: from participating in the annual Ownership Workshop to the Pathways to Ownership program to steering committees, business and clinical classes, and everything in between. They also share how they’ve taken what they’ve learned at NCPA and spread the message to other prospective owners: in speaking engagements, student mentorships, and networking across the industry. If you’re looking to turn your ownership dream into reality, start with NCPA. 00:00 – Education & Training: Shifting the Conversation 02:00 – Ownership Workshops & Pathways to Ownership 04:00 – Business Acumen & Clinical Training Needs 06:00 – Learning Through Committees & Real-Time Collaboration 08:00 – Representation, Inclusion & Minority Ownership 10:00 – Investing in Students & the Next Generation 12:00 – National Outreach, School Visits & Leadership Development 14:00 – Preparing Future Owners & Expanding NCPA’s ImpactHosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies Guest: Mark Ey | SVP & COO,NCPA Jade Ranger | Owner/Pharmacist, The Prescription ShoppeHashim Zaibak | Founder, Hayat PharmacyLooking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

April 10, 202625 min

How Clean Data Can Transform Your Pharmacy Overnight

Joe Williams breaks down why open enrollment never really ends, how clean data unlocks hidden opportunities for patients and pharmacies alike, and how strategic Medicare enrollment support can transform community care. Plus, how one family saved over $9,000. 00:00 Open Enrollment Never Really Ends 00:50 Why Medicare Shouldn’t Be Seasonal 02:01 Building Med Smart Insurance 03:35 Identifying Opportunities at the Pharmacy Counter 04:06 How Better Plans Help Patients & Pharmacies 06:47 Proving the Model Works at Scale 11:02 A $9,000 Family Savings Story 13:48 Why Community Impact Matters 17:19 Build the Plane While It’s Taking Off Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies Guest: Joe Williams | Co-Founder, Apex Pharmacy Consulting Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

April 2, 202615 min

What I Wish I Knew Before Switching Pharmacy Software

What happens when an experienced pharmacy leader starts over with a brand-new operation after 10 years on the same system? In this episode, Rannon Ching shares real-world lessons on switching pharmacy software, avoiding common setup mistakes, and building smarter workflows from day one. 01:59 - Switching Pharmacy Systems for the First Time 02:38 - Leaving Pharmacy and Starting a New Opportunity 03:01 - Why an Operating System Matters 04:29 - Reverse Engineering Location Options 05:44 - The Mistake of Doing Too Much Too Fast 07:24 - Building Priorities That Scale Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies Guest: Rannon Ching | Founder, AccessPoint Vaccine Partners | Co-Founder & CEO, Kannon Health Rannon’s LinkedIn: https://www.linkedin.com/in/rannon-ching-60725a60/ Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

March 18, 202613 min

Why NCPA’s Support Matters: Real Stories from the Front Lines

This week, we’re reconnecting with Mark Ey, Jade Ranger, and Hashim Zaibak for a deep dive on the challenges facing independent pharmacies today—and how NCPA helps owners tackle those challenges confidently. We discuss real-world issues like MFP changes, reimbursement delays, and state-by-state regulations alongside NCPA’s advocacy work. When you’re plugged into a community that understands your world, it can make all the difference. Become a member now: https://ncpa.org/membership 00:00 – MFP Challenges & Reimbursement Delays 02:00 – Real‑World Problem Solving Through NCPA 04:00 – Value of NCPA Events & Convention Takeaways 06:00 – Advocacy at the State & Federal Level 08:00 – Legislators Becoming More Informed 10:00 – Fly‑Ins & Learning to Advocate Locally Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies Guest: Mark Ey | SVP & COO, NCPA Jade Ranger | Owner/Pharmacist, The Prescription Shoppe Hashim Zaibak | Founder, Hayat Pharmacy Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

March 12, 202620 min

Cash Flow Is King: Med Sync + Inventory That Actually Work

What happens when reimbursement slows down but your expenses don’t? This week, we're sitting down with Joe Williams to unpack 2026’s cash-flow crunch and the strategies he’s using to stay ahead: from navigating weeks-long MFP delays to creating a “$6 rule” that keeps his inventory lean . He also talks about how he’s used med sync as a cash-flow tactic and scaled to over 1,600 sync patients using PioneerRx. If you’re trying to plan around tighther terms, keep cash flowing, and continue building services that support your business, Joe has the solutions you need to hear. 00:00 - Cash flow is king—MFP delays 03:11 - Med sync + inventory: the foundation 06:03 - The $6 rule & “never own the med” 11:14 - From paper to PioneerRx: 1,600 patients synced 19:38 - Why you won’t see 2027 without sync Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies Guest: Joe Williams | Co-Founder, Apex Pharmacy Consulting Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

February 27, 202617 min

The Benefits of NCPA Memberships — Owners Share Their Journey

This week, we sit down with Mark Ey, Jade Ranger, and Hashim Zaibak for an honest look at the current landscape of independent pharmacy and the role NCPA plays in supporting owners across the country. Together, they share how advocacy, networking, and shared experience make a real difference—whether you're managing a single location or multiple sites. The guests open up about how NCPA shaped their journeys, the challenges they face each year, and why staying connected to other owners is critical. Become a member now: https://ncpa.org/membership 00:00 – Introductions & Opening the Conversation 02:00 – Meet the Pharmacy Owners 04:00 – What NCPA Really Does for Independent Pharmacies 06:00 – The Path to Joining NCPA 08:00 – Why Independent Pharmacies Need a Unified Voice 10:00 – Understanding the ROI of NCPA Membership 12:00 – Real Financial & Operational Benefits 14:00 – The Power of Networking Across States Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies Guest: Mark Ey | SVP & COO, NCPA Jade Ranger | Owner/Pharmacist, The Prescription Shoppe Hashim Zaibak | Founder, Hayat Pharmacy Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

February 11, 2026Episode 15146 min

How One Pharmacist Grew to 3 Locations in 5 Years with Kyle Beyer

Think ownership requires slow growth? Think again. Independent pharmacy owner Kyle Beyer joins us to discuss how he went from chain pharmacist to multi-location owner of North Shore Pharmacy in only five years. He talks about the opportunities and obstacles of ownership: from buying during COVID, building a compounding hub, scaling through partner networks, and navigating the changing landscape of PBMs. If you’re wondering what it really takes to grow in today’s industry, Kyle’s is the success story you need to hear. 00:00 – Welcome & Guest Introduction 01:30 – The North Shore Expansion Story (3 Locations & Growing) 07:54 – Buying a Pharmacy Right Before COVID Hit 11:14 – Building a Compounding Hub & New Revenue Streams 13:19 – Partner Network Success & the Rise of the “Sticky Patient” 17:26 – Supplements, DME & Front-End Profit Strategies 23:29 – Scaling With Technology: Processes, Staff & Pioneer Features 33:15 – Medicare True-Ups & What Pharmacy Owners Should Watch Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies Guest: Kyle Beyer | Owner, North Shore Pharmacy Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com