Episodes
89
Latest episode
May 2026
Language
EN
The Candid Comms podcast connects internal communication professionals to the latest advice and guidance to help you thrive in your role. Your host is international Comms consultant, trainer and mentor Rachel Miller of All Things IC. Join Rachel to access inspirational and practical internal communication advice and ideas. Find out even more about Internal Comms via Rachel‘s popular website www.allthingsic.com or her books, Successful Change Communication (Kogan Page, 2026) and Internal Communication Strategy (Kogan Page, 2024).
Welcome to episode one of the Candid Comms podcast, which connects internal communication professionals to the latest advice and guidance to help you thrive in your role. Your host is international Comms consultant, trainer and mentor Rachel Miller of All Things IC.
Welcome to the second episode of the Candid Comms podcast with Rachel Miller. I've revealed what you need to know, do and think about if you want to transform your internal communication. In this week's episode you'll discover: Why you need to define transformation. The analogy I use when creating a transformation process. Why you need to focus on qualitative insights, so you can make informed decisions. Practical ideas and inspirational advice to help you transform your internal comms. How to think about the future state of your communication. Some of the techniques I use with All Things IC's clients to help them transform their organisation's communication. Do let me know what you think of this episode and don't forget to rate, review and subscribe. Useful links: Rachel's All Things IC website, featuring 1500 free blog posts. All Things IC Online Masterclasses, where you can enrol in training. Show notes: allthingsic.com/podcast. Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn. Thank you for stopping by, Rachel. About Rachel Miller is an international communication consultant, trainer and mentor who helps Comms professionals thrive via her business, All Things IC. She lives in London, UK.
Welcome to the third episode of the Candid Comms podcast with Rachel Miller. I've revealed what you need to know, do and think about if you want to work successfully with leaders. Expect practical ideas and inspirational advice to help internal communicators thrive in their role. This week's episode covers: Busting the leadership jargon. Working relationships with leaders and how you show up. How do your leaders describe internal communication? The role of leaders to role model behaviour. How to turn insight into action. How to work successfully with leaders. What is a trusted adviser? How to build rapport with leaders. Why personal brand matters. Business partnering. How to have conversations with leaders. Do let me know what you think of this episode and don't forget to rate, review and subscribe. Useful links: Rachel's All Things IC website, featuring 1500 free blog posts. All Things IC Online Masterclasses, where you can enrol in training. Show notes: allthingsic.com/podcast. Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn. Thank you for stopping by, Rachel. About Rachel Miller is an international communication consultant, trainer and mentor who helps Comms professionals thrive via her business, All Things IC. She lives in London, UK.
Welcome to the fourth episode of the Candid Comms podcast with Rachel Miller. I've revealed what you need to know, do and think about if you want to work successfully with your HR/People colleagues. Expect practical ideas and inspirational advice to help internal communicators thrive in their role. This week's episode covers: Purpose of internal communication How to increase clarity between Comms and HR An exercise to help you make decisions Who owns what? The importance of definitions, including employee engagement Comparing notes between HR and Comms What you need to do to work successfully with your HR colleagues Thinking about the teams as individuals How to share knowledge informally. Do let me know what you think of this episode and don't forget to rate, review and subscribe. Useful links: Rachel's All Things IC website, featuring 1500 free blog posts. All Things IC Online Masterclasses, where you can enrol in training. Show notes: allthingsic.com/podcast. Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn. Thank you for stopping by, Rachel. About Rachel Miller is an international communication consultant, trainer and mentor who helps Comms professionals thrive via her business, All Things IC. She lives in London, UK.
Matt Batten is Director of Communications and Engagement at Diocese of Llandaff, which is part of the Church in Wales. In this fifth episode of the Candid Comms podcast, he talks candidly with Rachel Miller. This conversation is packed with practical ideas and inspirational advice, to help internal communicators thrive in their role. The episode includes: How to create a digital strategy The impact COVID-19 had on Matt's Comms plans Working successfully with leaders - including a Bishop How to build community What being candid means to Matt His advice for other in-house internal communicators Plus Matt's top tips on measurement. Do let me know what you think of this episode and don't forget to rate, review and subscribe. Useful links: Rachel's All Things IC website, featuring 1500 free blog posts. All Things IC Online Masterclasses, where you can enrol in training. Show notes: allthingsic.com/podcast. Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn. You can find Matt @CommsGuyMatt on Twitter. Thank you for stopping by, Rachel. About Rachel Miller is an international communication consultant, trainer and mentor who helps Comms professionals thrive via her business, All Things IC. She lives in London, UK.
Do you know how to measure internal communication? In this episode I've revealed what you need to know, do and think about if you want to measure your internal comms. Expect practical ideas and inspirational advice to help internal communicators thrive in their role. This week's episode covers: The mindset of measurement Looking at the language of measurement Examples of measurement in action My golden rule of measurement Four ways to measure your internal communication Why you need to set your intentions Resources and further reading. Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too. Useful links: Show notes for episode six. All show notes: allthingsic.com/podcast. Rachel's All Things IC website, featuring 1500 free blog posts. All Things IC Online Masterclasses, where you can enrol in training. Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn. Thank you for stopping by, Rachel. About Rachel Miller is an international communication consultant, trainer and mentor who helps Comms professionals thrive via her business, All Things IC. She lives in London, UK.
How would you rate your line managers' communication in your organisation? In this episode I've revealed what you need to know, do and think about if you want to improve the way line managers communicate. Expect practical ideas and inspirational advice to help internal communicators thrive in their role. This week's episode covers: Perception of line managers When does good IC happen? How to improve the way line managers communicate A Comms model to help you How to help leaders communicate What leaders need to know to communicate well Moving from cascade to conversation Training line managers The power of peers. Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too. Useful links: Show notes for episode seven. All show notes: allthingsic.com/podcast. Rachel's All Things IC website, featuring 1500 free blog posts. All Things IC Online Masterclasses, where you can enrol in training. Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn. Thank you for stopping by, Rachel.
What do you need to know about channels when starting out in the world of internal communication? In this episode I've revealed what you need to know, do and think about if you've just begun your IC career, or want to advise new Comms pros. I've focused on channels and will be publishing future episodes on starting out in IC, to build on this episode. Expect practical ideas and inspirational advice to help internal communicators thrive in their role. This week's episode covers: How to plan your channels How to complete a channels matrix Looking at 'noise' inside organisations How to make decisions about your channels The rise of Comms Bling Why you need a glossary A brilliant resource to help you. Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too. Useful links: Show notes for episode eight. All show notes: allthingsic.com/podcast. Rachel's All Things IC website, featuring 1500 free blog posts. All Things IC Online Masterclasses, where you can enrol in training. Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn. Thank you for stopping by, Rachel.
Communicating change is something most internal communicators will encounter in their career. Do you know where to start? In this week's episode I've revealed what you need to know, do and think about if you're responsible for communicating change. Expect practical ideas and inspirational advice to help internal communicators thrive in their role. Whether you're thinking about communicating change for the first time, or have been doing so for years, there's something for everyone in this episode. It covers: What is change? Change is... Perceptions of change Types of change How to use data you've gathered How leaders communicate change A technique I use to organise change Change Comms models. Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too. Useful links: Show notes for episode nine. All show notes: allthingsic.com/podcast. Rachel's All Things IC website, featuring 1500 free blog posts. All Things IC Online Masterclasses, where you can enrol in training. Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn. Thank you for stopping by, Rachel.
Amrit Nijjar is Inclusion & Belonging Manager at Tarmac. In this tenth episode of the Candid Comms podcast, she talks candidly with Rachel Miller. This conversation is packed with practical ideas and inspirational advice, to help internal communicators thrive in their role. It covers: What is belonging and inclusion? Why Amrit moved into this work from IC The importance of communities inside organisations The role of leaders when thinking about belonging and inclusion How internal communication can help diversity and inclusion ambitions Amrit's advice for internal communicators. Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too. Useful links: Amrit's LinkedIn profile. Show notes for episode ten. All show notes: allthingsic.com/podcast. Rachel's All Things IC website, featuring 1500 free blog posts. All Things IC Online Masterclasses, where you can enrol in training. Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn. Thank you for stopping by, Rachel.
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