
From Software Engineer to Business Owner: Anthony Tokosky on Buying a $3.5M Business, SBA Financing Challenges, and Life After Closing
Jared Johnson sits down with Anthony Tokosky, owner of Priority Doors and Windows and one of Jared's previous SBA lending clients, to discuss Anthony's experience acquiring a 45-year-old business in San Diego. Anthony shares how he transitioned from a 15-year career in software engineering to entrepreneurship through acquisition, influenced by growing up watching his parents build and operate restaurants after immigrating from China. He explains why he ultimately left his W-2 job to pursue business ownership, how he and his business partner Alex approached their search, and what it took to find and acquire a company outside their professional backgrounds. Anthony and Alex reviewed approximately 800 businesses, submitted 20 letters of intent, and had five or six accepted before ultimately closing on Priority Doors and Windows. Anthony explains how maintaining relationships with brokers, consistently reviewing listings, and moving quickly when opportunities appeared helped them access the business before it was publicly listed. They discuss the importance of having proof of funds, personal financial statements, buyer profiles, and a structured acquisition process in place so brokers and sellers recognize that a buyer is prepared to move forward. The conversation also covers the financial and operational characteristics that attracted Anthony and Alex to Priority Doors and Windows, including its established reputation, lean staffing model, made-to-order products, and customer payment structure. Anthony walks through how their initial offer of approximately $4.3 million ultimately became a purchase price of around $3.5 million following changes in business performance and findings from a Quality of Earnings report. Jared and Anthony discuss working capital, customer deposits, and the complexities of acquiring a company where payments are collected before products are delivered. They also explain how a lockbox arrangement helped address financial concerns during an extended closing process. One of the biggest lessons Anthony shares involves selecting an SBA lender. After initially pursuing financing with another bank that offered attractive terms, Anthony and Alex encountered problems when that lender could not complete the transaction. They ultimately transitioned to Jared's team, which helped them navigate the remaining challenges and close the acquisition. Anthony explains why he now believes a lender's ability to execute, experience with business acquisitions, and certainty of closing can be just as important as the financing terms themselves. Finally, Anthony shares what happened after closing, including his first 90 days learning the business, working with the previous owner, building relationships with employees, and identifying opportunities to improve operations. He discusses how his technology background helped the company modernize systems, reduce expenses by approximately $110,000 to $120,000, and invest in additional staff and employee resources. Jared and Anthony also reflect on the responsibilities that come with business ownership, the importance of earning employees' trust, and how Anthony's perspective on entrepreneurship has evolved as he prepares to become a father. Main Takeaways Buying a business requires a consistent and organized search process. Anthony and Alex reviewed approximately 800 businesses and submitted 20 LOIs before completing their acquisition. Building relationships with business brokers can provide access to opportunities before they become publicly available, especially when buyers demonstrate that they are serious and prepared. Having a buyer profile, proof of funds, personal financial statements, and a clear acquisition strategy ready can help buyers respond quickly when a promising opportunity appears. Buyers should understand the operating model of a business before making assumptions about its industry. Priority Doors and Windows had several attractive characteristics, including limited staffing, no installation responsibilities, and no inventory purchased for resale. Quality of Earnings reports can uncover issues that materially affect an acquisition's valuation, working capital requirements, and purchase price negotiations. Acquisition timelines can extend well beyond initial expectations. Anthony's transaction took approximately nine months from the initial LOI to closing. Businesses that collect customer payments before delivering products require careful evaluation of customer deposits, liabilities, and working capital. A lockbox arrangement can help buyers and sellers manage cash movements, distributions, and financial expectations during an extended closing process. The lowest interest rate or most attractive SBA loan term sheet does not necessarily provide the greatest certainty of closing. Lender experience and the ability to execute matter. Buyers can lose an acquisition if their financing falls apart late in the process, particularly when sellers have other interested parties. The first several months after closing should include learning the business, understanding existing processes, and building relationships with employees before making major operational changes. Introducing new software and systems requires more than a technical implementation. Employee training, organizational culture, and changes in behavior are often the most challenging parts. Anthony and Alex identified approximately $110,000 to $120,000 in expense reductions while also investing in technology and additional employees. Owning a business involves responsibility for employees and their families, which Anthony describes as one of the most rewarding and unexpected aspects of entrepreneurship. Episode Highlights Anthony's background growing up in San Diego and watching his parents build businesses after immigrating from China. How Anthony's mother went from working as a busgirl at a Chinese restaurant to eventually purchasing that same restaurant years later. Why Anthony's parents initially encouraged him to pursue a traditional professional career rather than follow them into entrepreneurship. Anthony's 15-year career in software engineering and his decision to leave his W-2 job in November 2024 to pursue a business acquisition. How Anthony and his partner Alex combined their experience in technology and real estate to establish their acquisition search criteria. Building a weekly search process involving approximately 70 to 75 deal sources, including BizBuySell, business brokers, listing websites, and off-market opportunities. Working with virtual assistants and UCLA MBA students to help identify and evaluate potential acquisitions. Reviewing approximately 800 businesses, submitting 20 LOIs, receiving five or six acceptances, and ultimately closing one transaction. How a phone call about a different business led a broker to contact Anthony about Priority Doors and Windows before the company was publicly listed. Why moving quickly, reviewing financials within 24 hours, and having buyer documentation prepared helped Anthony and Alex gain an advantage in the acquisition process. How Anthony and Alex used structured questions and documented processes when communicating with brokers and sellers. What attracted them to Priority Doors and Windows, including its 45-year operating history, strong reputation, experienced sales team, and made-to-order business model. Why the company appealed to buyers without direct experience in the doors and windows industry, including its limited staffing, lack of installation requirements, and customer-funded orders. How Anthony and Alex came to understand that they were primarily acquiring a sales and marketing organization rather than a traditional construction company. The original offer of approximately $4.3 million and how the final purchase price was renegotiated to around $3.5 million. How findings from a Quality of Earnings report and changes in recent business performance affected the acquisition negotiations. The complexities of customer deposits, working capital, and accounting for payments received before orders are fulfilled. Why the acquisition took approximately nine months after the initial LOI, including financing challenges, SBA rule changes, and financial diligence. How a lockbox arrangement helped the buyer and seller establish expectations for cash remaining in the business and compensation for transactions completed during the extended closing period. Anthony's decision to obtain financing proposals from multiple SBA lenders and why the original lender's inability to complete the transaction caused significant delays. How Jared's team helped move the acquisition forward after Anthony and Alex transitioned away from their original financing option. Why Anthony believes certainty of closing, lender experience, and execution should be major considerations when selecting an SBA acquisition lender. The potential consequences of financing falling apart late in a transaction, including losing the business to another buyer. Anthony's experience during the first 30 days after closing, including learning from the seller and understanding the company's daily operations. How Anthony and Alex gradually began implementing changes after spending their first several months learning the business and building trust with employees. Moving from QuickBooks Desktop to QuickBooks Online, changing vendors, and updating operational systems. Why Anthony found that changing employee habits and organizational culture was more difficult than...
