
S2 E93 - Planning for 2027? Build a Team That Can Handle Change
In this episode of Beers with Contractors, Will apologizes for the delayed “Beers with Contractors Tradies” episode and references the prior episode on setting 2027 goals using hard-edge metrics (sales, leads, staffing, equipment, finances). This episode shifts to the soft edge of business—people and culture—focusing on how owners in home services and construction must navigate and institutionalize change to hit growth targets. He outlines planning change with a written roadmap and a “pre-mortem” to anticipate failure points, warns against abandoning initiatives within 30–90 days, and cites a 2023 Prosci study on why employees resist change (unclear reasons, job/income fears, lack of trust, and exclusion), noting mid-level managers are most resistant. Will stresses communicating early and often, creating buy-in (“what’s in it for me”), limiting gossip, accepting that some people may not fit the next stage, and using Patrick Lencioni’s Working Genius roles (Wonder, Invention, Discernment, Galvanizing, Enablement, Tenacity) to execute change through to completion. 00:00 Introduction 00:44 Recap 2027 Goals 01:41 Hard Edge Soft Edge 02:56 Why Change Matters 04:48 Change Examples 06:44 Plan And Premortem 08:26 Why Teams Resist 10:49 Who Resists Most 14:28 Failure Scenarios 15:14 Hard Truth People 17:00 Communicate Buy In 19:40 Working Genius Model 20:44 WIGGT Types 23:09 Make Change Stick 26:18 Wrap Up Next Steps 27:17 Outro And Disclaimers Check Out Greenbaum Stiers Strategic Marketing Group: https://www.greenbaumstiers.com/ Foundation Rescue Supply Link: https://www.foundationrescuesupply.com/ Contractors Kick Ass! Podcast Store Link: https://williamwalkerblake.com/store-1 The Worker Incentive Program that Contractors Love! - Per4mance Software https://per4mance.io - Pay for performance, not hours

