347: Service at the Quarry
In this episode of As The Drum Turns , we hear from Mike & Ryan Hollingshead about service on the aggregate side of our business and how everyone is involved in the customer experience.
Episodes
347
Latest episode
Oct 2026
Language
EN-US
How a backyard dream turned into a ready-mix business. Each week, join Jeff Hollingshead, CEO of SRM Concrete, as he shares stories of values, hard work, and SRM's commitment to service.
In this episode of As The Drum Turns , we hear from Mike & Ryan Hollingshead about service on the aggregate side of our business and how everyone is involved in the customer experience.
In this episode of As the Drum Turns, Jeff & Lora discuss Nick Saban's docuseries and how we create the standard for our own greatness by doing better than we did yesterday.
In this episode of As the Drum Turns, Jeff & Tim discuss Lee Cochrill's french fry decision-making process and how getting everyone involved in a decision is a force multiplier for change.
In this episode of As the Drum Turns, Jeff & Lora discuss how reacting defensively during criticism limits improvement and how receiving feedback with candor helps us grow.
In this episode of As the Drum Turns, Jeff & Lora discuss three ways to handle negative company culture and how treating it like cancer can keep our company healthy.
In this episode of As the Drum Turns, Jeff & Lora discuss what defines our culture and how tolerating negative behavior weakens our team.
In this episode of As the Drum Turns, Jeff & Lora are joined by Ryan Hollingshead to discuss how learning from failure continues to shape our business.
In this episode of As the Drum Turns, Jeff & Lora discuss how the way we think will influence our reality and how a positive mindset can change the way we work and live.
In this episode of As the Drum Turns, Jeff & Lora discuss the three steps in acquiring and retaining customers, and the value of a cold Sam's cola and pouring on grade.
In this episode of As the Drum Turns, Jeff & Lora discuss SRM's partnership with the Denver Broncos and how the small details make a big difference when we focus on doing the little things well.
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Alexander Spencer