Biz and Tech Podcasts > Business > Artificial Intelligence, Data Monetization & Data Analytics Podcast
Welcome to Transforming Customer Operations with AI! I'm Arek Skuza, and I'm excited to invite you to explore how AI is revolutionizing customer operations. Join me for practical insights, the latest trends, and real-world success stories. Thank you for subscribing, and let's dive into the future of customer experience together!
Last Episode Date: 15 September 2024
Total Episodes: 123
In this episode, we dive into the transformative role of AI in healthcare, with a special focus on Pieces, a company pioneering generative AI solutions for improving patient care and operational efficiency. From enhancing patient engagement to streamlining customer operations, we explore real-world examples of AI in action and discuss the future of AI in healthcare. Tune in for insights on how AI is reshaping the industry and recommendations for healthcare providers looking to implement cutting-edge AI solutions.
Ready to up your game in customer ops and sales? In this episode, we’ll chat about how you can start using AI to make your work faster and smarter. You’ll get easy, practical tips on how to integrate AI into your daily tasks, improve customer experiences, and stay ahead of the competition. Whether you're new to AI or looking to level up, this episode is packed with insights to help you succeed. Let’s embrace the future together—tune in and take the first step!
In today's episode, I’m exploring how AI-driven insights can provide a deeper understanding of your customers, optimize your strategies, and lead to impressive sales growth. I’ll be sharing the latest statistics and examples from my own projects to illustrate just how impactful AI can be. I hope this episode will be full of valuable insights you won’t want to miss.
Today's podcast features the incredible Sol Rashidi, author of "Your AI Survival Guide" and an expert in the field of AI and customer operations. Together with Sol we discussed the practical applications of AI in customer operations, the transformative impact of AI on customer service, and strategies for effective AI integration. Join us for an enlightening conversation on the future of AI in customer service. I encourage you to follow Sol here: https://www.linkedin.com/in/sol-rashidi-a672291/
It was my pleasure to host Manuel Vexler on our latest episode where we discussed how AI is changing the game for customer interactions and sustainability. We talked about AI-powered tools for collecting feedback, real-time sentiment analysis, the evolution of customer service, the importance of sustainability, how AI encourages customer participation in green practices, and the value it brings. Tune in for an insightful and engaging conversation! If you're interested in more insight from Manuel, follow him here: https://www.linkedin.com/in/manuelvexler/
On this episode I'm diving into a topic that's crucial for any AI project: defining success metrics. I'll walk you through why it's so important to set clear, measurable goals from the get-go. We'll chat about strategies for blending both numbers and insights to track progress effectively. Whether you're a seasoned AI pro or just starting out, join me as we explore how to steer your project toward success. Get ready for practical tips and insights that will help you chart your course and hit those AI milestones. Tune in and let's navigate the world of AI together!
Join me in exploring the exciting world of AI in customer service. In this episode, we'll dive into how AI is a game changer in enhancing efficiency and personalizing customer interactions. If you're curious about giving your business a competitive edge with AI, this is for you. We’ll cover practical tips and real-world examples, making AI approachable and actionable. Let's unravel the potential of AI together and transform your customer service experience!
In this episode I take you through one of my favorite case studies from my career: the Maspex Group's successful integration of their business and IT departments. We explore how together with Maspex we tackled challenges using automation and data analysis to foster a collaborative, efficient work culture. This podcast is a must-listen for business leaders and IT professionals looking for actionable insights on aligning business objectives with IT capabilities. Discover the strategies behind Maspex Group's innovative transformation and how similar approaches can be applied in various organizations. For further exploration of this topic, visit my article here: https://arekskuza.com/the-innovation-blog/improving-cooperation-between-business-departments-and-the-itdepartment-in-maspex-groups-ttransformation-projects-through-automation-and-data-analysis/.
In the "Data Monetization: Transforming Information into Revenue Streams" episode of my podcast, I offer a focused and objective look at how businesses can turn data into profit. Drawing on real-life examples and practical use cases, the episode covers key strategies for data monetization, aimed at professionals seeking to understand and implement these methods effectively. This concise discussion provides valuable insights for leveraging data in various business contexts. Thank you for listening!
Learning from the Fallen: 6 AI Implementation Fumbles and How to Recover" is an educational podcast where I discuss six common mistakes in AI implementation across various sectors. I delve into the reasons behind these setbacks and offer practical recovery strategies, aiming to equip listeners with insights to avoid and manage similar challenges in AI projects.
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