
Why Every Dental Practice Needs a COO (Chief Operating Officer)
Your dental practice does not need another task manager. It needs a Chief Operating Officer. Art Wiederman sits down with dental management consultant Gene St Louis to reframe the office manager role as Chief Operating Officer and show what that shift means for leadership, culture and profitability. The discussion covers how a strong doctor and office manager partnership creates clear lanes of responsibility, builds trust through consistent communication, and replaces micromanagement with real accountability. You will hear how structured onboarding, intentional team culture, and simple daily, weekly and monthly checklists keep operations predictable, plus which numbers every office manager should own from production and collections to overhead and accounts receivable over 90 days. Gene also breaks down engineered block scheduling, proactive insurance follow up at 31 days, and how to use technology to improve patient care and team efficiency, along with an inside look at the new GSTL Academy, a 16 module certification program built to give office managers practical training in leadership, financial control, KPI mastery, and systems that scale. Connect with Gene: Website: https://www.genestlouisconsulting.com/ Phone Number: 866-200-3217 630-675-5183 Email: Gene@Gstlconsulting.com -------------- 🚀 Stop Leaving Money on the Table! When was the last time you renegotiated your PPO contracts? If it's been years or never, you could be missing out on thousands in revenue. PPO Advisors helps dental practices negotiate higher reimbursement rates, with clients seeing an average 20% fee increase. They've already helped 2,800+ practices generate $37.3 million in additional revenue. 👉 Ready to find out how much you're leaving behind? Visit https://calendly.com/jstromberg-ppoadvisors/profitability-under-pressure today and request your FREE, risk-free PPO Profit Analysis! -------------- Stop feeling overwhelmed by the numbers. ADCPA member firms specialize exclusively in serving dentists to help you achieve financial success. Gain a strategic partner who understands industry benchmarks and overhead management so you can focus on clinical excellence. Find your expert: Visit https://adcpa.org/ to find a trusted dental CPA near you. Your numbers should work as hard as you do. -------------- Detect what traditional diagnostics miss. Innerview uses FDA-cleared technology to measure internal tooth mobility, helping you identify cracks and loose restorations earlier before they become emergencies. The result is better treatment planning, fewer surprises, and stronger patient trust, all without disrupting your workflow. Book a demo at Innerview.ai and mention Art Wiederman to receive $250 off.
















