j29.11 Coaching

Hosted by Esta Ryder

Business Careers

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Dec 2025

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About the show

Welcome to the j29.11 Coaching podcast, where I give you practical advice on how to succeed in sales and entrepreneur adventures based on 20 years of full-time experience as both a real estate agent and a business owner. My goal is that at the end of each episode yo feel like you just sat down with a dear friend who wants to help you feel like while you may be in business for yourself, you are not by yourself.

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38 recent

December 12, 2025Episode 1210 min

The Power of Personal Notes: What Most People Get Wrong (and How to Do It Right)

In today’s episode of the J29.11 Podcast, I’m diving into one of my favorite (and most underrated) business tools: handwritten personal notes. I love writing them, I love receiving them, and I’ve seen firsthand how meaningful they can be. But I’ve also watched people — myself included — make some big mistakes with them.So today, I’m sharing the three most common note-writing mistakes I see and how you can avoid them:Using outdated or unappealing cards that don’t reflect warmth or professionalism.Writing too many notes and losing authenticity by treating it like a quota instead of a genuine connection.Failing to track who you send notes to, leading to uneven communication and lost opportunities to stay in touch.I’ll also talk about why handwritten notes matter so much, why typed “corporate” cards do more harm than good, and why tools that fake handwriting are a terrible idea. The heart behind the note matters, and when you write them yourself, you naturally think of stories, shared moments, and things you want to say — which is what makes a note meaningful.At the end, I share details on how to request my free PDF: “Four Easy Ways to Authentically Write Notes to Clients,” packed with tips to help you get started the right way.If you want to stand out in your business, deepen your client relationships, and communicate with genuine warmth, this episode is for you.📩 To get the PDF or ask any questions, just send us an email — the address is below. I’d love to help you grow your business through authentic connection.Find us on:Facebook at www.facebook.com/j2911coachingInstagram at www.instagram.com/j29.11coachingOur website at j2911coaching.com Email at j29.11coaching@gmail.com

December 5, 2025Episode 1120 min

Rewarding Your Team: Simple Ways to Build Momentum, Morale & Loyalty

In this episode of the J29.11 Podcast, we’re building on last week’s Christmas party discussion and diving into one of the most powerful (and most overlooked) leadership tools: rewarding your staff in meaningful, consistent ways. These rewards don’t have to be expensive or elaborate—what matters is that they’re personal, intentional, and designed to build momentum.I’ll walk you through how we structured rewards inside my real estate company, how we celebrated both the big wins and the messy moments (including the first “psycho client” every agent eventually gets), and why these acknowledgments build confidence and loyalty—especially for newer or slower-producing team members.You’ll also hear:Creative examples of rewards we used for different achievementsWhy recognition should never be reserved only for your top performersHow to tailor rewards to fit your industry and your peopleThe biggest mistake I made (yes, the plant story!) and what it taught meTeam-building activities we did that brought everyone closerSimple individual gestures—like hospital food drop-offs and birthday cards for staff kids—that make a lasting impactAnd as promised, I’ve created a free PDF packed with reward ideas and gift suggestions you can use no matter what kind of business you run. It’s designed to help you jump-start your planning and get your 2026 systems in place early, so your staff feels appreciated and energized going into the new year. To get your copy, just send us an email—the address is at the bottom of these show notes.Whether you’re building momentum, encouraging growth, or simply reminding your team how valued they are, these ideas will help you create a culture where people feel supported and celebrated.As mentioned, I highly recommend Fans First by Jesse Cole. This link is an Amazon Affiliate link. Commissions may be earned from that link but it will not cost you any more if you use it. It just buys us a cup of coffee ☕😊.Find us on:Facebook at www.facebook.com/j2911coachingInstagram at www.instagram.com/j29.11coachingOur website at j2911coaching.com Email at j29.11coaching@gmail.com

November 28, 2025Episode 1013 min

How to Plan a Christmas Party Your Staff Will Actually Love

In this episode of the J29.11 Podcast, we’re diving into something every business—big or small—needs to think about: the annual Christmas party. You might be wondering why this matters or if it’s really worth the effort, but trust me… it absolutely is. A well-planned holiday event can make your staff feel valued, appreciated, and excited to be part of your team. A poorly planned one? Well… we’ve all been to those too.I’ll walk you through three essential tips for planning a memorable and meaningful Christmas party:Start early—really early. Many great venues and activities book up months in advance.Set a realistic budget. It doesn’t have to be huge—just thoughtful and intentional.Know your audience. Consider your staff’s schedules, family commitments, personalities, and whether spouses should be included.I’ll also share examples of parties we’ve done in my own office—from simple dinners to Top Golf outings—and why some worked better than others. You’ll learn why December can be a scheduling minefield, how to choose the right kind of event for your team, and why meaningful gifts matter more than expensive ones.This episode gives you a framework for not only creating a great Christmas party, but also building a culture where your staff feels appreciated and connected. And don’t worry—we’ll talk in a later episode about fun rewards and events you can do throughout the year, not just at Christmas.If you want your staff to feel valued—and you want to build a team culture that people love—this is an episode you won’t want to miss.Find us on:Facebook at www.facebook.com/j2911coachingInstagram at www.instagram.com/j29.11coachingOur website at j2911coaching.com Email at j29.11coaching@gmail.com

November 21, 2025Episode 911 min

Turning Betrayal into Gratitude: Finding Thankfulness After Being Burned in Business

In this episode of the J29.11 Podcast, I’m talking about something every business owner eventually faces — people who take advantage of you, let you down, or burn you completely. Whether it’s clients, coworkers, or so-called friends, we’ve all been there.I’ll share how I’ve learned to shift my focus from frustration to gratitude — even when the situations hurt financially or emotionally. Instead of letting bitterness take root, I’ll walk you through:Why holding onto resentment only hurts you, not them.How every painful experience can still move you closer to your purpose.Real examples from my 20 years in business that taught me to be thankful, even after being wronged.The surprising ways those tough moments led to growth, freedom, and opportunities I never expected.This episode is especially fitting for the Thanksgiving season — a reminder that even the hardest experiences can shape us into stronger, wiser entrepreneurs.📩 If you’ve faced similar challenges in your business or need encouragement to move past frustration, my contact info is in the show notes — I’d love to connect and help you find the positives in your own journey.Find us on:Facebook at www.facebook.com/j2911coachingInstagram at www.instagram.com/j29.11coachingOur website at j2911coaching.com Email at j29.11coaching@gmail.com

October 10, 2025Episode 815 min

The Hard Truth About Firing Someone in Business

Firing someone is never fun, but as a business owner, it’s something you’ll probably face at some point. In this episode, I talk openly about why letting someone go is sometimes the healthiest move for your business, your staff, and even your customers. I share stories from my own experience—both with employees and contractors—about how the wrong person in the wrong role can drag down a team, create stress, and hurt customer service. I’ll also explain when it’s worth moving someone into a different position instead of letting them go, and why firing quickly (and respectfully) can bring peace and productivity back into your workplace. Find us on:Facebook at www.facebook.com/j2911coachingInstagram at www.instagram.com/j29.11coachingOur website at j2911coaching.com Email at j29.11coaching@gmail.com

October 3, 2025Episode 714 min

Budgeting with Irregular Pay: How to Stay Steady in Unsteady Seasons

Note: Commissions may be earned from the links below.If your income comes from commissions, sales, or business ownership, you know the highs and lows of getting paid irregularly. In this episode, I share practical strategies my family has used for years to handle those ups and downs—everything from setting up separate accounts, saving for lean months, and keeping a budget that actually works. I’ll also talk about the book Profit First by Mike Michalowicz and how its concepts can help you manage money with more confidence. Whether you’re a new entrepreneur, a seasoned salesperson, or just someone trying to get better control over unpredictable paychecks, this conversation will give you tools to bring peace of mind to your finances.Find us on:Facebook at www.facebook.com/j2911coachingInstagram at www.instagram.com/j29.11coachingOur website at j2911coaching.com Email at j29.11coaching@gmail.com

September 26, 2025Episode 617 min

Born to Build: Lessons from My Dad’s Entrepreneurial Journey

On today’s episode, I’m reflecting on my dad’s story as an entrepreneur—what he got right, where things went wrong, and the lessons we can all learn from his journey. September 26th would have been his 73rd birthday, and while his path included foreclosures and a failed business, it also left behind wisdom I carry with me every day.If you’ve ever wondered whether you’re wired to be an entrepreneur, or how to avoid some of the pitfalls that can derail even the hardest working business owner, this episode is for you. I’ll share four key lessons from my dad’s experiences—about surrounding yourself with the right people, managing finances wisely, setting boundaries when people expect things for free, and knowing when it’s time to let go.My hope is that his story encourages you to follow your entrepreneurial spirit the right way, with the right timing, and with the right support around you.Find us on:Facebook at www.facebook.com/j2911coachingInstagram at www.instagram.com/j29.11coachingOur website at j2911coaching.com Email at j29.11coaching@gmail.com

September 19, 2025Episode 512 min

Customer Service That Builds Relationships, Not Transactions

In this episode, I share two powerful stories that highlight the real meaning of customer service—one that cost a business future referrals, and another where going the extra mile made a lasting impact. We’ll talk about why true customer service isn’t about a quick sale, but about treating people with dignity, kindness, and respect—even when there’s nothing in it for you.Note: Commissions may be earned from the links below.I’ll also recommend a book that’s had a big influence on how I think about hospitality: Unreasonable Hospitality by Will Guidara. While it’s written from the restaurant industry, the lessons apply to any business where relationships matter (and that’s every business!).If you’ve ever wondered how to grow a business built on trust, referrals, and genuine connections, this episode is for you.Find us on:Facebook at www.facebook.com/j2911coachingInstagram at www.instagram.com/j29.11coachingOur website at j2911coaching.com Email at j29.11coaching@gmail.com

September 2, 2025Episode 415 min

Real Estate Photos That Sell: Tips to Stand Out on the MLS

In this episode of the J29.11 Podcast, we’re diving into one of the most overlooked — yet most powerful — tools in real estate: listing photos. The right photos can attract buyers before they even set foot in the home, while bad ones can make a great property look like a hard pass.I’ll share my top strategies for getting photos that actually help sell your listing, including:Why phone pictures can kill a sale (and what to do instead).When aerial photos help… and when they hurt.The problem with outdated stock or area photos.How to schedule your photographer and keep control of the process.The importance of photo order, labeling, and room angles for online appeal.You’ll also hear tips on working with sellers so the home is truly photo-ready, and how to make the photo process smooth, stress-free, and effective for everyone involved. By following these steps, you can elevate your listings, impress your clients, and make buyers fall in love with your properties before they even walk in the door.📩 Got questions about real estate marketing or selling strategies? Send me an email at j29.11coaching@gmail.com — I’d love to hear from you.Find us on:Facebook at www.facebook.com/j2911coachingInstagram at www.instagram.com/j29.11coachingOur website at j2911coaching.com Email at j29.11coaching@gmail.com

August 26, 2025Episode 314 min

How to Hire the Right Subcontractors — And Protect Your Reputation

In this episode of the J29.11 Podcast, I’m sharing hard-earned lessons on one of the fastest ways to ruin your reputation as a general contractor — hiring the wrong subcontractors.Over the years, I’ve worn the GC hat in multiple situations: flipping houses, managing large remodels, and running projects for clients. I’ve seen the good, the bad, and the downright unbelievable (yes, including the subcontractor who skipped my job to tag a deer on the side of the road).We’ll talk about:How to vet subcontractors before you hire them.Why setting clear expectations can save you from chaos.How loyalty and fair pay can get your jobs prioritized.The importance of job site conduct, professionalism, and quality control.Why you get the blame when subs mess up — and how to prevent it.Whether you’re hiring painters, electricians, roofers, or finish carpenters, the wrong choice can cost you clients, money, and your good name. I’ll give you the steps to make sure you hire companies that make you look good — not bad.📩 Need help with business systems, hiring practices, or client management? Send me an email at j29.11coaching@gmail.com — I’d love to hear from you.Find us on:Facebook at www.facebook.com/j2911coachingInstagram at www.instagram.com/j29.11coachingOur website at j2911coaching.com Email at j29.11coaching@gmail.com