August 12, 202624 min
Beyond the Wrench: Tim O’Brien on Building a People-First Home Service Business
What happens when a contractor stops selling equipment and starts selling solutions? Tim O’Brien explains the shift.
Episodes
413
Latest episode
Aug 2026
Language
EN-US
About the show
Each episode features movers and shakers of the industry interviewed by editors of The NEWS staff. Listen as industry individuals discuss and react to the latest HVAC headlines.
Listen to episodes
August 10, 202640 min
Chill Under Pressure, EP 30: Guest, Zach Perge with HARDI
Welcome back to Chill Under Pressure! Zach from @HARDInews joins us today, where we talk about the upcoming future for the refrigerant world and the major culture shift that must happen for HVAC technicians. The impending disaster of little to no gas approaches and the lack of recovered and reclaimed gas today makes tomorrow all the more harsh. Thanks for joining us today, Zach! Sponsored by:
July 23, 202618 min
Beyond the Wrench: Trey McWilliams on How to Use AI Without Losing the Human Element
On this episode of Beyond the Wrench, Chris Lollini sits down with Trey McWilliams to discuss how artificial intelligence can help businesses automatically collect operational data, identify underperforming metrics, and provide leaders with potential solutions.
July 16, 202638 min
Chill Under Pressure, EP 28: Guest, Doug Smiley with Lennox
Another great episode for Chill! Doug Smiley, Manager of the Lennox Training Locations joins us today to share some awesome opportunities in the works for Lennox. Thanks for taking the time to hang out with us today, Doug! Learn more about the Lennox Friends and family programSponsored by:
July 8, 202619 min
PHCC Indiana Brings Pre-Apprentice HVAC Training to Hamilton County Jail
In this episode of the Newsmakers Podcast, PHCC Indiana’s Chuck Gillespie (right) and PHCC Foundation’s Dan Quinonez (left) discuss a new re-entry training program at the Hamilton County Jail. The pilot program uses PHCC Academy’s HVAC pre-apprentice curriculum, along with hands-on press training, to help inmates build skills, earn certificates, and prepare for guaranteed job interviews after completing the course. Quinonez and Gillespie also discuss why the trades are well-suited for second-chance opportunities, how the program could help address workforce shortages, and what success might look like as the initiative grows.
June 3, 202625 min
Beyond the Wrench: Building Enterprise Value in Home Services
In this episode of Beyond the Wrench, Branden Dickey of Conejo Services shares how the company moved from instinct-driven operations to a more disciplined, structured business model. Dickey discusses the role of financial planning, leadership talent, data, and automation in building a stronger organization. He also explains how Conejo’s diversified home service model helps smooth demand, lower customer acquisition costs, and keep teams busy year-round.
June 1, 202618 min
Multi Ejector High Pressure: Key to Energy Efficiency at High Temperatures
Danfoss Application Engineering Manager Chris Brown discusses the company’s recent whitepaper, “Danfoss Multi Ejector High Pressure (HP): Unlocking 21% Savings over Traditional CO₂ Booster Systems,” which details how Danfoss’ Multi Ejector HP, in conjunction with parallel compression, can result in significant energy savings, particularly in warm climates. Sponsored by Danfoss.
May 11, 202620 min
Mini Pumps, Big Impact: How Sensor Technology Is Changing Condensate Management
In this episode of the Newsmakers Podcast, Jeff Ponce, category director at Malco, stops by to talk about the changing role of condensate management in HVAC installations. Ponce discusses how mini pump technology is advancing, why biofilm and drain issues remain major contractor concerns, and how capacitive sensors are bringing smarter performance to condensate pumps.
April 28, 202613 min
Beyond the Wrench: Cody Dampf on Marketing, Operations, and the Basics
On this debut episode of Beyond the Wrench, Chris Lollini speaks with Cody Dampf, owner and president of American Home Pros, a Tulsa-based HVAC and plumbing company with 17 trucks on the road. Damp breaks down the company’s approach to marketing, including a major push to dedicate 40% of marketing spend to brand recognition.
April 21, 202624 min
New Data Shows Repair Becoming a Bigger Driver for HVAC Contractors
Housecall Pro’s Roland Ligtenberg joined the Newsmakers Podcast to discuss a new report tracking HVAC repair economics from 2021 to 2025, and the message was clear: repair is taking a larger role in contractor revenue.
Is this your show?
Claim this listing to keep it up to date, reach guests who want to pitch you, and manage bookings with Guestify.
Claim this listing