Society is fragmented. Dialogue is how we heal it. Bring the concept of Dialogue into your life and the way you work, through a series of interviews with the author of a New Kind of Dialogue, Peter Garrett. Jane Ball, co-founder of Dialogue Associates, sits down with Peter to reflect on the lifetime of colourful first-hand experiences that have shaped his understanding of human connection, from his childhood growing up in the African bush, to his work bringing groups of hardened criminals and prison guards together in conversation, and his career addressing organisational fragmentation.
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21 recent
August 20, 202611 min
Dynamic Dialogic Coaching | 100 Stories of Dialogue at Work Ep 7
Episode 7 Your hosts are Jane Ball and Peter Garrett, who in conversational story-telling mode unravel the fuller meaning of Dialogue, exploring how we are all dynamically interlinked and why mastering Dialogue can change the way we work and live our lives. If you found today's story inspiring, please leave a review, rate us five stars, and subscribe to never miss an episode. To find out more about Jane and Peter’s work: https://www.dialogue-associates.com/ Buy Peter’s book, A New Kind of Dialogue: https://www.waterstones.com/book/a-new-kind-of-dialogue/peter-garrett/9781739991104
August 17, 202612 min
Is There Such a Thing as a Criminal Justice System? | 100 Stories of Dialogue at Work Ep 6
Episode 6Your hosts are Jane Ball and Peter Garrett, who in conversational story-telling mode unravel the fuller meaning of Dialogue, exploring how we are all dynamically interlinked and why mastering Dialogue can change the way we work and live our lives.If you found today's story inspiring, please leave a review, rate us five stars, and subscribe to never miss an episode.To find out more about Jane and Peter’s work: https://www.dialogue-associates.com/Buy Peter’s book, A New Kind of Dialogue: https://www.waterstones.com/book/a-new-kind-of-dialogue/peter-garrett/9781739991104
August 6, 202610 min
What If Everyone Knew Where We Are Going? | 100 Stories of Dialogue at Work Ep 5
Episode 5 Your hosts are Jane Ball and Peter Garrett, who in conversational story-telling mode unravel the fuller meaning of Dialogue, exploring how we are all dynamically interlinked and why mastering Dialogue can change the way we work and live our lives. If you found today's story inspiring, please leave a review, rate us five stars, and subscribe to never miss an episode. To find out more about Jane and Peter’s work: https://www.dialogue-associates.com/Buy Peter’s book, A New Kind of Dialogue: https://www.waterstones.com/book/a-new-kind-of-dialogue/peter-garrett/9781739991104
July 30, 202614 min
When Success Was A Non-Event! | 100 Stories of Dialogue at Work Ep 4
Episode 4 Your hosts are Jane Ball and Peter Garrett, who in conversational story-telling mode unravel the fuller meaning of Dialogue, exploring how we are all dynamically interlinked and why mastering Dialogue can change the way we work and live our lives. If you found today's story inspiring, please leave a review, rate us five stars, and subscribe to never miss an episode. To find out more about Jane and Peter’s work: https://www.dialogue-associates.com/Buy Peter’s book, A New Kind of Dialogue: https://www.waterstones.com/book/a-new-kind-of-dialogue/peter-garrett/9781739991104
July 23, 202610 min
So What's the Plan? | 100 Stories of Dialogue at Work Ep 3
Episode 3 Your hosts are Jane Ball and Peter Garrett, who in conversational story-telling mode unravel the fuller meaning of Dialogue, exploring how we are all dynamically interlinked and why mastering Dialogue can change the way we work and live our lives. If you found today's story inspiring, please leave a review, rate us five stars, and subscribe to never miss an episode. To find out more about Jane and Peter’s work: https://www.dialogue-associates.com/Buy Peter’s book, A New Kind of Dialogue: https://www.waterstones.com/book/a-new-kind-of-dialogue/peter-garrett/9781739991104
July 16, 202614 min
How Do You Defuse A Volatile Adversarial Crisis? | 100 Stories of Dialogue at Work Ep 2
Episode 2 Your hosts are Jane Ball and Peter Garrett, who in conversational story-telling mode unravel the fuller meaning of Dialogue, exploring how we are all dynamically interlinked and why mastering Dialogue can change the way we work and live our lives. If you found today's story inspiring, please leave a review, rate us five stars, and subscribe to never miss an episode. To find out more about Jane and Peter’s work: https://www.dialogue-associates.com/Buy Peter’s book, A New Kind of Dialogue: https://www.waterstones.com/book/a-new-kind-of-dialogue/peter-garrett/9781739991104
July 9, 202614 min
Are We A Team? | 100 Stories of Dialogue at Work Ep 1
Episode 1 Your hosts are Jane Ball and Peter Garrett, who in conversational story-telling mode unravel the fuller meaning of Dialogue, exploring how we are all dynamically interlinked and why mastering Dialogue can change the way we work and live our lives. If you found today's story inspiring, please leave a review, rate us five stars, and subscribe to never miss an episode. To find out more about Jane and Peter’s work: https://www.dialogue-associates.com/Buy Peter’s book, A New Kind of Dialogue: https://www.waterstones.com/book/a-new-kind-of-dialogue/peter-garrett/9781739991104
September 12, 202531 min
The remarkable turnaround of one of the UK’s worst-performing prisons
Want to know how to completely transform a failing prison? In the year 2000 HM Prison Dorchester in England was at rock bottom - suffering from the worst culture the Chief Inspector of Prisons said he had ever seen, and dangerously low performance ratings. Conditions for prisoners were terrible and every intervention was met with resistance. In the most challenging environments, Dialogue serves as a powerful tool to bring people together, create empowering relationships, and change. In a few short years, HMP Dorchester was completely transformed - reaching the highest levels of achievement and quality in the UK. This was the beginning of a larger journey transforming a number of prison systems in the UK and US. Telling the story of how they achieved it are co-founders of Dialogue Associates, Jane Ball and Peter Garrett, and former Governor of HMP Dorchester Steve Holland. In this episode you will learn: ➡︎ Why every member of an organisation needs to have ownership over its successes ➡︎ How to deal with cynicism when you’re starting a journey of radical change ➡︎ How prisoners were given a sense of purpose, despite overcrowding and poor conditions ➡︎ How a fish tank became an unlikely symbol of transformation and progress! Chapters: (0:00) Intro (2:37) How Steve came to Dorchester (6:12) First memories of the state of the prison before Dialogue (8:30) How the prison drastically changed over a few short years (12:16) A prison on the brink of closure - what changed? (16:30) The methods used to turn the prison around (19:19) Comply, perform, serve, shine (22:53) How to deal with cynical people inside an organisation (24:43) How to improve the resettlement journey (28:07) Why this story is still relevant If you found today's discussion inspiring, please leave a review, rate us five stars, and subscribe to never miss an episode. To find out more about Jane and Peter’s work, visit Dialogue Associates : https://www.dialogue-associates.com/ Buy Peter’s book, A New Kind of Dialogue: https://www.waterstones.com/book/a-new-kind-of-dialogue/peter-garrett/9781739991104
September 11, 20251 hr 15 min
How a US Department of Corrections came to lead the nation
The performance of a correctional system affects everyone. It affects the lives of those incarcerated or on probation, and it has a far reaching ripple effect throughout the community. The performance is measured by reoffending rates and public safety. Virginia Department of Corrections became the best performing department of corrections in the US, with the lowest reoffending rate, after choosing to become a healing environment and introducing dialogue across the agency. In 2010, in-coming Director Harold Clarke faced the same challenges many leaders find: fragmentation between organisational silos; a command and control culture; and poor understanding of the real purpose of corrections - rehabilitation. The intervention of Dialogue brought together leaders, staff, stakeholders and the men and women under their supervision in a way they had never seen before. The introduction of the Healing Environment concept reshaped the corrections system - leaving a lasting legacy of change. So how did they do it? Recalling their experiences are co-founders of Dialogue Associates Jane Ball and Peter Garrett, and former VADOC Director Harold Clarke. Together they tell the story of how the department came have the lowest recidivism rate in the nation for 2 years of 7 - cutting reoffending rate to just 17.6% in 2025. In this episode you will learn: ➡︎ How to change a command-and-control culture and establish a healing environment in any organisation ➡︎ How to spread Dialogue through an organisation - without costing a fortune. ➡︎ Why decision-making must be a collective process if you want to make real, lasting change. ➡︎ Why leaders need to practise what they preach and model the way for others to follow. Chapters: (0:00) Intro (0:56) Harold enters the Department of Corrections (5:44) Introducing the healing environment concept (8:40) The first foray into Dialogue (10:38) Why change starts from the leaders (17:00) Challenges of making change in a big State (22:34) The end of the Dialogue journey (31:56) Serving the Commonwealth of Virginia (34:48) Making a cultural shift with 13,000 people (39:34) Developing Dialogue practitioners (46:07) Is it costly to bring Dialogue into an organisation? (49:23) Dave Robinson - an integral part of the transformation (50:22) Learning teams (51:51) How to live Dialogue - and get beyond training (53:28) Why every voice has to matter (56:53) Reflecting on 6 years of Dialogue work (57:59) Working Dialogues (1:05:18) Closing thoughts If you found today's discussion inspiring, please leave a review, rate us five stars, and subscribe to never miss an episode. To find out more about Jane and Peter’s work, visit Dialogue Associates : https://www.dialogue-associates.com/ Buy Peter’s book, A New Kind of Dialogue: https://www.waterstones.com/book/a-new-kind-of-dialogue/peter-garrett/9781739991104
December 2, 2024Episode 1146 min
How YOU Can Bring Dialogue Into Your Workplace - Improve Your Team and Organisation Now
Inspired by the message of A New Kind of Dialogue? Ready to bring Dialogue into your workplace - to heal the fractures in your team and organisation? Jane and Peter offer a solution that’s simple to use and could change the way you work forever. Moving beyond the messages of the book, this unexpected 11th episode serves as a bridge between the podcast and what’s next - a brand new course titled Dialogic Teamwork. With tips on how you can benefit from Dialogue in a team or on a wider organisational level, Jane and Peter explain why you should make an investment in Dialogue, and explore the benefits of their new self-managed solution. In this episode you will learn: To identify how good your team is, really - and whether you could be doing better when it comes to enjoyment, engagement, trust and transparency. Why Dialogic skills need to be held collectively, within the whole team. How the Dialogic Teamwork course works; a self-managed, cost-effective, accessible programme designed for group learning. The power of learning through actions and reflections. Highlights: (4:25) Hope in Dialogue (8:37) Changing organisations (15:22) Introducing Dialogic Teamwork (21:37) How good is your team, really? (29:50) How the DT programme works (35:48) Creating system wide change (39:57) The fundamentals of working through Dialogue (44:24) Get involved with Dialogic Teamwork About the Podcast: Your host is Jane Ball , in conversation with Peter Garrett . Together, they unravel the true meaning of Dialogue, exploring how we are all interconnected and why mastering Dialogue can change the way we work and live our lives. If you found today's discussion inspiring, please leave a review, rate us five stars, and subscribe to never miss an episode. Connect with the Hosts: To sign up for the Dialogic Teamwork program, visit https://www.dialogicteamwork.com To find out more about Jane and Peter’s work, visit https://www.dialogue-associates.com/ To buy Peter’s book, A New Kind of Dialogue, visit https://www.waterstones.com/book/a-new-kind-of-dialogue/peter-garrett/9781739991104 . Also available as an eBook.
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