
The €30K Underspend That Broke Client Trust ft. Simran Harichand
Explore how transparency and accountability can transform PPC campaigns and client relationships. Simran Harichand shares lessons from her experiences, including a major underspend mistake that ultimately strengthened client trust.Main Topics:Accountability and transparency in PPCRebuilding client trust after budget overspendFoundational best practices in PPCEthical and effective use of AI toolsCommunication and relationship building in advertisingChapters:00:00 Welcome, introductions, and Simran's journey from Pakistan to UK paid media04:17 A €30,000 underspend on a major B2B SaaS account06:17 How a Target CPA change quietly tanked spend08:42 Owning the mistake and facing the client10:11 Rebuilding trust after a costly PPC error12:30 Why underspending can create serious business problems16:48 Breaking into PPC, internships, and hiring junior talent20:27 Why brilliant basics matter more than shiny tactics25:03 Advice for marketers who discover a major mistake26:27 Building client relationships before things go wrong28:46 The worst GA4 and conversion tracking mistakes in account audits33:20 AI Max, Performance Max, and testing new Google features37:54 Where marketers are getting AI wrong41:41 "Nobody Told Me This Was a Career"42:53 Closing thoughts and where to find SimranSimran Harichand - LinkedInPPC Live The Podcast features weekly conversations with paid search experts sharing their experiences, challenges, and triumphs in the ever-changing digital marketing landscape.Thanks to our sponsor Adsquire, a small team of passionate and focused legal marketers that do what it takes to get law firms spectacular results! With the landscape always changing they stay on top of the trends and are first to find and use new strategies to accomplish this for our clients - for example they are the FIRST to serve a lawyer ad on ChatGPT.Join the next PPC Live eventFollow us on LinkedInFollow us on TwitterJoin our Slack GroupSubscribe to our Newsletter












