You Own the Experience Podcast

Hosted by You Own the Experience Podcast

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Episodes

194

Latest episode

Jan 2026

Language

EN-US

About the show

The Podcast that focuses on the People Experience in the Staffing and Recruiting Industry.

Listen to episodes

60 recent

January 15, 2026Episode 237 min

Real Tech Stack Talk with Bill Corwin

In this episode, Lauren and Rob are joined by Bill Corwin, a fractional CIO/CTO and long-time collaborator with the Leap team. The conversation kicks off with a discussion about the importance of aligning business solutions with technology roadmaps to avoid pitfalls. The trio delves into the advancements in VoIP systems, the value of recording calls, and utilizing unstructured data for better decision-making and operational efficiency. The trio explores the evolution from VoIP to UCaaS platforms, and the role of AI in modernizing coaching and candidate screening. Bill shares his expertise on building effective technology roadmaps, contract negotiations, and the significance of structured data. We wrap up with Bill's insights on how agencies can leverage these technologies for strategic growth and the importance of governance and flexibility in tech adoption.Thank you to our sponsor, Leap Advisory Partners. Please remember to rate, review, and share the episode wherever you tune in.

January 7, 2026Episode 141 min

Is SPAM an acroymn or a Prospecting Tool? with Myla Ramos.

In our first episode of 2026, Lauren and Rob welcome Myla Ramos, CEO of Search Pros and an SIA Global 150 Woman in Staffing.Myla shares her incredible journey of building a successful staffing & recruiting business from scratch. She highlights the importance of technology, culture, and resilience in business, while also emphasizing the human touch in the age of AI. Myla also shares her favorite prospecting story which included a can of SPAM and how her company turned SPAM into a business philosophy. (Start, Persevere, Adapt, Measure)This episode is a must-listen for anyone looking to build a resilient and innovative team.Please remember to rate, review and share the episode wherever you tune in.And thank you to our sponsor, Leap Advisory Partners.

October 1, 202542 min

Breaking down the Bullhorn Talent GRID Report 2025 with Bullhorn's Lia Taniguchi

In this episode, Lauren and Rob are joined by Lia Taniguchi to discuss Bullhorn’s Talent Grid Report 2025. The conversation highlights the challenges faced by Gen Z candidates, including low satisfaction levels and communication gaps with recruiters. The trio emphasizes the importance of AI in enhancing recruitment processes by driving speed, responsiveness, and transparency.They also explore the decline in using recruiters as a primary job-hunting resource, underscoring the ongoing importance of personal connections and the human touch in hiring.The episode delves into the significance of skill matching, re-skilling, and well-crafted job descriptions in building candidate loyalty.With creative solutions and the thoughtful application of technology, the discussion ends on an optimistic note about the future of recruitment and staffing.👉 Read the full Talent Trends Report 2025 hereThank you to our sponsor Leap Advisory Partners and remember to rate, review and share the episode wherever you tune in.

September 17, 202537 min

Can Rapping about your Product get you a Sales Meeting with Jack Barnes

This week, Lauren and Rob are joined by their favorite Rec Tech Account Executive, Jack Barnes from Sourcewhale.Jack is known for his creative approach to prospecting-whether it’s dropping rap videos on LinkedIn or rapping about the product he sells on stage at conferences.The crew talks about the power of authenticity and fun in prospecting and sales. They also dive into how AI is transforming sales and marketing.This is a must-listen for anyone in sales or leading a sales team.A big thank-you to our sponsor, Leap Advisory Partners. And don’t forget to rate, review, and share the episode wherever you listen.

September 10, 202542 min

Digital Workers are here with Dries De Coster

This week, Lauren and Rob are joined by Dries De Coster, CEO of meetDwight.The discussion centers on the innovative concept of using digital workers in the staffing and recruiting industryparticularly in middle- and back-office roles.The conversation highlights various use cases for digital workers, including onboarding, compliance, credentialing, and invoicing, while emphasizing the value of a hybrid workforce that combines both digital workers and humans.Dries also underscores the importance of adapting to new technologies and shares his prediction that staffing agencies will evolve into resellers of digital workers.A special thank-you to our sponsor, Leap Advisory Partners.Remember to rate, review and share the episode wherever you tune in.

September 3, 202540 min

AI is the ultimate 'Yes Man' with Lauren Miller

This week, Rob and Lauren sit down with fractional marketing leader Lauren Miller. Lauren shares insights into the modern world of marketing.Lauren emphasizes that the basics, like consistency in messaging and the 4 Ps (Price, Product, Place, Promotion), remain the most important.Lauren also points out that using AI means you are enabling the greatest "yes man" in the room, and that you cannot rely on a junior person and AI to lead your marketing or any strategy.This episode is a must-listen as you continue to think about AI in your businesses.Thank you to our sponsor, Leap Advisory Partners, and remember to share the show wherever you tune in.

August 27, 202540 min

From Staffing Sales Strategies to AI Impact with Tom Erb

This week, LJ and Rob right a long-standing wrong of the podcast. They finally have Tom Erb, CEO and Founder of Tallann Resources, on the podcast.Tom has been the staffing sales consultant of choice for the staffing industry for 15 years.Tom shares with the crew:His thoughts and overall impression on the macro winds facing the industry.What is and is not working for staffing sales.AI's impact on staffing so far.With conference season fast approaching, you can catch Tom speaking and in attendance at most, if not all, of the upcoming shows.Thank you to our sponsor, Leap Advisory Partners.Please remember to rate, review, and share the show wherever you tune in.

August 1, 20256 min

Special Episode: Bullhorn acquires Target Recruit

Lauren and Rob wanted to break in to highlight the opportunity for healthcare staffing firms as Bullhorn officially acquired Target Recruit today. The crew thinks Bullhorn customers will benefit from Target Recruits suite of healthcare specific functions and Target Recruit customers will benefit from Bullhorn's strong middle and back office suite. Check out the episode to hear more about why Lauren and Rob are excited and remember to follow, like and comment on the show wherever you tune in.

July 30, 202537 min

Navigating Compliance Challenges in Staffing: Insights from Brad Mayr

This week Rob Mann and Lauren Jones, are joined by Brad Mayr, Senior Business Consultant at Vensure Staffing Alliance. Brad discusses the challenges staffing executives face, transitioning from growth-focused entrepreneurs to dealing with compliance and regulatory issues that can impede business growth. The trio speak about the opportunity in outsourcing back-office tasks, especially in highly regulated states. Lauren and Rob are taking their 2-week summer break and will be back August 20th. We also want to send our condolences to the team at Avionte, with the sudden passing of their CEO Rishabh Mehotra. Please remember to rate, review and share the episode wherever you tune in and thank you to our sponsor, Leap Advisory Partners.#StaffingIndustry #BusinessGrowth #Outsourcing #Compliance #Leadership

July 23, 202539 min

Stop ignoring your Middle Office with Ellen Gomes

This week, Rob Mann and Lauren interview Ellen Gomes, Vice President of Marketing at Cartwheel, a company focused on automating accounts receivable (AR) for staffing agencies.Ellen discusses the importance of AR in overall business efficiency, the benefits of automation compared to increasing headcount, and the impact of a well-designed user interface on adoption and customer experience.The middle and back office are traditionally low in innovation, so Rob and Lauren will continue to focus the podcast on this area for the rest of the month.Please remember to rate, review, and share the episode wherever you tune in. Thank you to our sponsor, Leap Advisory Partners.