XR Today

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Episodes

160

Latest episode

Dec 2025

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EN-GB

About the show

XR News and Insights for Today, and Tomorrow XR Today reports on the latest virtual reality, augmented reality, mixed reality and metaverse industry news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry professionals, our weekly newsletter offers a range of popular stories hand-picked by our editorial team. Subscribe to our weekly newsletter.If you're seeking editorial coverage, connect with our news desk.

Listen to episodes

60 recent

December 24, 2025Episode 126 min

The Future of Customer Support Gets Visual – and Real

In this discussion, host Rhys Fisher sits down with Zac Scalzi, Director of Sales at Cobrowse, and Ian Roberts, Director of Care Operations & Technologies at Quicken Inc. Together, they explore how visual intelligence, AI augmentation, and agent-first design are redefining digital customer support. If you're navigating AI adoption, struggling with fragmented customer journeys, or simply want real-world proof of what next-gen support can deliver, this conversation is absolutely worth your time. What happens when a seven-year partnership between a fintech staple and a fast-scaling tech innovator collides with the rise of AI? Scalzi and Roberts break down the real impact of Cobrowse’s visual intelligence – on customers, on agents, and on CX strategy as a whole. Hear how Quicken cut average handle time by over six minutes, boosted TNPS, and prepared to launch one of the most practical, grounded AI deployments in the market. Then dive deeper into why visual context is becoming the missing link between reference-based chatbots and truly agentic AI. Key Highlights 🔴 How Cobrowse evolved from a two-person startup to powering Fortune 100 enterprises 🔴 Quicken’s measurable gains: faster support, happier customers, and reduced agent burden 🔴 Why AI must evolve from “information lookup” to true contextual understanding 🔴 Lessons for enterprises tiptoeing into AI without breaking trust or customer experience Explore how visual intelligence can accelerate your digital transformation Map one customer journey and identify where contextual AI could immediately unblock friction Subscribe to CX Today for more vendor + customer deep dives Learn more about Cobrowse AI’s capabilities via their website or demo resources

December 10, 2025Episode 120 min

How Lenovo is Navigating Today’s Enterprise VR Landscape

In this XR Today interview, host Christopher Carey sits down with Frank Black, Senior Sales Executive for XR Solutions at Lenovo, to explore the rapid evolution of VR and XR in the enterprise space. With more than a decade of industry experience, Frank offers a front-row view into how cost reductions and maturing use cases are accelerating mainstream adoption. Lenovo has been in the XR space for more than 10 years, manufacturing both AR and VR solutions for business. Today, Lenovo’s GTM strategy is in partnership with Meta. Lenovo’s best in class Enterprise Services and ISVs SW bundled with the Meta Quest 3 and Quest 3S, providing an end -to-end solution across verticals. If you’re evaluating XR for training, design, or enterprise-scale deployment, this conversation delivers actionable clarity.

May 9, 2025Episode 525 min

Behind the BBC's AR Sign Language Snapchat Filter

Watch on YouTube.In this episode, Rory Greener, Tech Journalist, XR Today speaks to the creative team behind the BBC's AR Snapchat filter that helps teach the public sign language.Today's guests is Shahwali Shayan, Founder of Shahnanigans.What XR tech are YOU most excited about? Let us know in the comments! Subscribe for more XR deep dives and hit the notification bell so you don't miss our next analysis.Thanks for watching. If you’d like more like this, don’t forget to SUBSCRIBE to our channel.You can also join in the conversation on our X and LinkedIn pages.

February 27, 2025Episode 429 min

Microsoft HoloLens Loses IVAS Life-Line and VR/AR/MR Shark Tank Deepens - XR News Show

Watch on YouTube.In this episode of the Big XR News show, Rory Greener, Tech Journalist, XR Today welcomes some of XR’s top analysts to talk about the latest news from across the industry.From the IVAS breakdown to Samsung's headsets and more, we break down this month's biggest XR announcements.Our guests include:Kevin 'O Donovan, Co-Chair, Industrial Metaverse & Digital Twin Committee, VRARA Jay Latta, Founder and Speaker, The Fusionists Amy Peck, Founder and CEO, EndeavorXR Jennifer Rogers, Executive Officer, Learning Technology Standards Committee at the IEEE In this episode, we discuss:Microsoft Hololens losing IVAS headset contract Samsung headset updates The deep XR shark tankThanks for watching. If you’d like more like this, don’t forget to SUBSCRIBE to our channel.You can also join in the conversation on our X and LinkedIn pages.

January 30, 2025Episode 334 min

XR at CES 25, Meta Quest Pro Discontinued, NVIDIA Robotics - Big XR News Show

Watch on YouTube.In this episode of the Big XR News show, Rory Greener, Tech Journalist, XR Today welcomes some of XR’s top analysts to talk about the latest news from across the industry.From groundbreaking NVIDIA robotics to the Quest Pro's demise, we break down this month's biggest XR announcements from CES and beyond.Our guests include:Kevin 'O Donovan, Co-Chair, Industrial Metaverse & Digital Twin Committee, VRARA Jay Latta, Founder and Speaker, The Fusionists Amy Peck, Founder and CEO, EndeavorXR Jennifer Rogers, Executive Officer, Learning Technology Standards Committee at the IEEE In this episode, we discuss:CES 2025 XR surprises and highlights, from smart glasses to AI-powered XR.Meta's quiet discontinuation of the Quest Pro market raises serious questions about its enterprise XR strategy.NVIDIA's robotics demos stole the show at CES, hinting at a future where XR and AI blend seamlessly.What XR tech are YOU most excited about? Let us know in the comments! Subscribe for more XR deep dives and hit the notification bell so you don't miss our next analysis.Thanks for watching. If you’d like more like this, don’t forget to SUBSCRIBE to our channel.You can also join in the conversation on our X and LinkedIn pages.

January 16, 2025Episode 224 min

Virtualware: Big XR Update

XR Today's Rory Greener hosts David Moreno, Virtualware's Chief Marketing Officer, to learn all about the 20 year XRaaS leader and its trusted products.

December 18, 2024Episode 140 min

2024 End of Year XR Round Up - Big XR News Show

Watch on YouTube.In this episode of the Big XR News show, Rory Greener, Tech Journalist, XR Today welcomes some of XR’s top analysts to talk about the latest news from Meta Connect 2024 and other immersive collaboration topics.Our guests include:Kevin 'O Donovan, Co-Chair, Industrial Metaverse & Digital Twin Committee, VRARA Letitia Bochud, Director, Virtual Switzerland and Chair of the Board of Directors, XR4EuropeThanks for watching. If you’d like more like this, don’t forget to SUBSCRIBE to our channel.You can also join in the conversation on our X and LinkedIn pages.

November 26, 202419 min

How will GenAI Supercharge the XR Industry?

XR Today’s Rory Greener speaks with Lenovo‘s Head of Virtual Reality, Jason McGuigan to explore the emerging role of AI in the XR industry.

November 25, 2024Episode 7429 min

Extracting the XR Value of Enterprise Tech Events and the Presence of AR Smart Glasses

Watch on YouTube.In this episode of the Big XR News show, Rory Greener, Tech Journalist, XR Today welcomes some of XR’s top analysts to talk about 2024's big industry events, and how XR sits within targeted enterprise expos.Our guests include:Kevin 'O Donovan, Co-Chair, Industrial Metaverse & Digital Twin Committee, VRARA Jennifer Rogers, Executive Officer, Learning Technology Standards Committee at the IEEEThanks for watching. If you’d like more like this, don’t forget to SUBSCRIBE to our channel.You can also join in the conversation on our X and LinkedIn pages.

November 19, 2024Episode 7321 min

How Virtual Reality is Shaping the Industrial Sector

XR Today's Rory Greener hosts Oliver Wohler, Lenovo's EMEA XR Development Manager, Trond Vandli, the COO of VREX, and Wiebke Uhlenbruch, the Teamlead of BIM/3D, Jotun to explore the role of virtual reality technology in the industrial sector.