Episodes
99
Latest episode
Jun 2026
Language
EN
The technology and business conversations executives are actually having. Hosted by Christine Russo. What Just Happened is a production of WJH Media LLC
Episode title:Accenture's Amal Benichou on New Luxury, the Cans and Cannots, and What the Data Actually Shows Show notes: Luxury is under pressure. The dream is intact but the curtain came down. Customers can see the machinery, and they don't love what...
alesforce is under pressure. The commerce landscape is shifting fast, agentic channels are rewriting how products get discovered and purchased, and platforms that don't adapt risk being left behind. Nitin Mangtani, SVP & GM of Salesforce Commerce Cloud...
If your brand is sitting around waiting to just launch another product, you are already behind. With Toy executives running fashion companies like Richard Dickson, I wanted to sit with Teresa Stack Pearson who is a fashion executive who moved to the CM...
What Just Happened | Justin Honaman, Global Head of Retail, Restaurants & Consumer Goods at AWS For retailers looking to get more of an understanding of Agentic Commerce, this discussion lays it out. AWS is quickly announcing new products and if you ar...
What Just Happened | Episode Recap Christine Russo sits down with Lisa Pisano, Chief Revenue Officer at Knitwell Group, and Heather Gruccio, EVP/Chief Merchandising Officer at Ann Taylor, to talk about what a nearly two-decade partnership with nonprofi...
What Just Happened | Episode Recap Christine Russo sits down with Juan Hernandez Campos, COO of Happy Returns, a UPS company, to dig into one of retail's most expensive and underappreciated problems: returns. The numbers alone are staggering, and Herna...
What Just Happened | Episode Recap Christine Russo sits down with Sonal Gandhi, Chief Content Officer at The Lead, ahead of The Lead Summit this May. Gandhi gives a candid look at how she builds content for one of retail's most respected industry event...
What Just Happened: Recorded at Shoptalk Spring 2026 In this episode of What Just Happened, recorded live at Shoptalk, host Christine Russo sits down with Himanshu Jain, Co-Founder and Head of Product at CommerceIQ. As retail becomes increasingly algor...
Why You Need to Listen: Klarna’s Evolution with Milton Pappas In this episode of What Just Happened, creator Christine Russo sits down with Milton Pappas of Klarna to pull back the curtain on how a "buy now, pay later" pioneer evolved into a global fin...
In this episode of What Just Happened, creator Christine Russo sits down with Paul Toms, the Chief Marketing Officer of Wayfair, to dissect the home retailer’s remarkable return to growth. After a challenging period, Wayfair posted a staggering $12.5 b...
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Jeremy Snyder
Richey Malhotra
Drive Electric Alabama
Proxify
Rupa Singh
The National Academy of Sciences
