Biz and Tech Podcasts > Entrepreneurship > Wellness Center Creators
Health and wellness providers know that better patient outcomes require a whole person multidisciplinary approach that they just can't provide on our own. That's why host Kendall Hagensen started the Wellness Center Creators podcast. Every week she brings you interviews with experts, tips, tricks, secrets, resources, systems, and solutions, so that you don't have to reinvent the wheel when creating your wellness center.
Kendall is a somatic psychotherapist turned multidisciplinary clinic owner and business coach, and she has dedicated her professional life to helping people live in their truth and work in a way that feeds their soul and still allows them to feed their family.
She believes in empowering health and wellness professionals to create the collaborative, integrated wellness practices they have always dreamed of. That's why she’s here with this podcast bringing ideas, information, and guests that can help you find WELLlth in life and business.
Sponsored by Jane.app
Last Episode Date: 14 January 2025
Total Episodes: 111
In this candid start to 2025, Anna and Kendall discuss the realities of clinic expansion and unexpected challenges in wellness practice management. Anna shares her journey of expanding into a new bodywork-focused clinic space, while also dealing with a sudden employee departure during the holiday break.As Anna explains, "I love a system, but the reason I love a system is not for the system itself. The reason I love a system is so that I can sleep at night. Because a system gives me freedom." This highlights the importance of having strong foundations when pursuing growth.The conversation offers valuable insights into the real challenges of practice expansion, from the exciting creative aspects of designing a new space to handling unexpected staffing issues. The hosts discuss the importance of trusting your intuition with employee situations and maintaining transparent, professional communication with clients during transitions.This episode is particularly relevant for wellness practice owners considering expansion or dealing with staffing changes, offering both practical advice and emotional support through shared experiences.Get all the links, resources and show notes here: https://wellnesscentercreators.comSponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.
"Audio actually has a higher empathic connection than video does, your brain can hear emotions. They're hearing your voice in their ears, straight to their brain. It's so impactful... it's right there in your voice."In this fascinating episode, podcast producer James Healy shares his expertise on making podcasting accessible and effective for wellness professionals. With his unique background in wellness tourism and outdoor leadership, James offers valuable insights into how healthcare providers can leverage both public and private podcasting to enhance their practices.James challenges common misconceptions about podcasting, noting that "audio actually has a higher empathic connection than video does." He explains how modern technology has made podcasting more accessible than ever, requiring minimal equipment and investment.A highlight of the episode is the discussion of private podcasting as a tool for wellness practices. As James explains, "Private podcasts can be used as a lead generator... you could use it for exclusive content... maybe some guided sessions on some of the health and wellness that you provide." This opens up numerous possibilities for patient education, onboarding, and continued care.This episode is essential listening for wellness professionals interested in expanding their reach and deepening their connection with clients through podcasting, whether through public or private channels.Listen to The Persuasive Podcast Insider (http://persuasivepodcasting.com), a mini-series that will guide you through James’ simple podcasting system that will help you create a podcast that really delivers, that creates the impact that you want to make and lets you be in the driver's seat.Get all the links, resources and show notes here: https://wellnesscentercreators.comSponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.
Today, Anna Rudel and Kendall Hagensen explore the various ways wellness practices can grow and innovate without necessarily expanding physically. They challenge the common assumption that growth always means getting bigger, instead focusing on how practices can develop deeper and more efficiently within their existing framework.As Anna notes, "I find myself always on the brink of either throttling back because I know I don't want to grow the clinic into another location... But then how do I keep engaged? How do I keep that creativity going?" This perfectly captures the dilemma many practice owners face.The hosts discuss the importance of systems in managing innovation, share personal experiences with growth decisions, and offer practical advice on implementing changes. They emphasize that growth can take many forms, from adding new services within existing teams to improving operational efficiency through better systems. The conversation also covers the crucial aspects of managing transitions and communicating changes effectively with team members.This episode is particularly valuable for wellness practice owners looking to innovate and grow their businesses thoughtfully and sustainably, without necessarily expanding their physical footprint or team size.Get all the links, resources and show notes here: https://wellnesscentercreators.comSponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.
"That's what a really great sales process can do... It's really about their agency. This is not any sort of trickery convincing them... It's really a meaningful process."In this insightful episode, business strategist Joanna Sapir shares her expertise on creating effective marketing and sales systems for wellness practices. Drawing from her own experience as a former practitioner, Joanna emphasizes the crucial distinction between marketing and sales, helping practitioners overcome their fear of these essential business functions.As Joanna explains, "Marketing is how you are getting in front of people and building relationships, building interest, capturing leads... Sales is actually how you get the client, how you enroll somebody in your services." She introduces the concept of consultative sales, particularly valuable for wellness practitioners working in transformation-focused services.One of the episode's key insights is that effective marketing isn't about pushing services but building relationships: "When we think that our marketing is how we get clients, we put out stuff that's like, 'here, buy my stuff'... But marketing is how you are getting in front of people and building relationships."This episode is essential listening for wellness practitioners looking to develop authentic, effective marketing and sales systems that align with their values while growing their practice sustainably.Get all the links, resources and show notes here: https://wellnesscentercreators.comSponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.
In this insightful episode of the Wellness Center Creators podcast, hosts Kendall Hagensen and Anna Rudel delve into the often-overlooked topic of loneliness among business owners in the wellness industry. Fresh from a four-day retreat, they explore how isolation can affect leaders who build practices filled with people but can't be part of the group themselves.The hosts discuss strategies for maintaining a vibrant social network while leading a business, including hiring coaches, building peer relationships, and participating in community activities. They also touch on the challenges of balancing work responsibilities with personal relationships and self-care.A key quote from Kendall highlights the importance of intentionality: "It's about choosing what's important to you and being intentional, just like with anything else in business, but in life."Anna shares a personal insight: "As time has progressed, I'm actually more isolated, if anything, because at the beginning of my practice, I was doing everything right. I was practicing. I was learning how to be a boss, I was learning how to hire, I was networking."This episode offers valuable perspectives for wellness center owners and business leaders seeking to combat isolation and build supportive communities.Get all the links, resources and show notes here: https://wellnesscentercreators.comSponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.
Today Gary Thorne shares valuable insights on leadership, practice growth, and preparing for a successful exit. Gary is the founder of Elevate Practice Intelligence and has over 20 years of experience in corporate healthcare. Gary emphasizes the importance of leadership as the top competitive advantage: "Always the first competitive advantage that I believe any business can have is leadership." He discusses how strong leadership drives a positive culture and team performance.The conversation covers strategies for practice growth, including understanding industry benchmarks and overcoming unconscious barriers to change. Gary also provides crucial advice for practice owners considering selling their business, stressing the importance of a 2-3 year runway for preparation.This episode is a must-listen for wellness center owners looking to enhance their leadership skills, grow their practice, or prepare for a future sale. Gary's expertise offers practical guidance for navigating the challenges of the healthcare industry and maximizing the value of your practice.Get all the links, resources and show notes here: https://wellnesscentercreators.comSponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.
In this insightful episode, Anna Rudel and Kendall Hagensen explore the delicate balance of creating a supportive work environment while maintaining necessary boundaries in wellness centers. They discuss the challenges of leadership, particularly in fostering employee growth without inadvertently cultivating entitlement.The conversation touches on the importance of clear communication, documented policies, and consistent enforcement of rules. As Kendall notes, "If you're letting it go on and on and on, and I'm allowing people to cross boundaries and be just disrespectful, then that's on me because I'm allowing, I'm part of that."Anna and Kendall also delve into the shifting dynamics in the workplace post-pandemic, addressing how to maintain company values while adapting to changing employee expectations. They emphasize the need for leaders to reflect on their relationships with employees and address imbalances promptly.A key takeaway is the importance of hiring team members who align with the company's core values. As Kendall puts it, "We're going to hire people who actually feel so excited and honored to be on this team and not people who feel like they're doing us a favor by being on our team."Get all the links, resources and show notes here: https://wellnesscentercreators.comSponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.
"Yoga opens the door to a lot of creativity on how to get the yoga benefits quickly, especially for people like entrepreneurs or those who work in offices."In this episode of the Wellness Center Creators podcast, Kendall Hagensen interviews Marie Young, an expert in stress reduction techniques focusing on yoga and the vagus nerve. Marie shares her journey from discovering yoga in 2001 to developing her own stress relief techniques.“The vagus nerve and I are best friends.”Key points:Marie's healing journey led her to create "Body Informed Resiliency," a technique that combines yoga benefits with practical exercises for stress relief.The vagus nerve plays a crucial role in stress management, connecting various parts of the body and influencing the nervous system.Marie emphasizes the importance of organic movement and body awareness in stress reduction.Chanting, particularly using bija mantras, can be an effective tool for toning the vagus nerve and achieving a calm, alert state.Marie offers coaching packages that combine stress reduction techniques with productivity hacks to help clients unveil their purpose and reach their goals.The conversation highlights the connection between physical practices like yoga and chanting with mental well-being and stress relief. Marie's approach makes these techniques accessible to professionals and entrepreneurs, offering practical ways to incorporate stress reduction into daily life.Get all the links, resources and show notes here: https://wellnesscentercreators.comSponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.
"I think therapy is treating medical necessity. It's textbook DSM. You're treating them for a diagnosis where coaching is working with those more situational, non clinical, less severe problems." Carly Hill, a former social worker and therapist who has transitioned into a successful coaching business joins me today. Carly shares her story of discovering the power of coaching and how she has been able to impact more lives by leveraging her clinical expertise. Carly has a unique background, having started out as a social worker and then moving into therapy, specializing in areas like play therapy and neurofeedback. Along the way, she became interested in alternative modalities like Reiki and NLP, and realized she was already doing a lot of coaching work with her clients. This led her to dive deeper into the world of coaching and create her own successful coaching business. During the interview, Carly breaks down the key differences between therapy and coaching, explaining that therapy is focused on treating medical necessity and diagnosable issues, while coaching addresses more situational, non-clinical problems. She also shares the common barriers that therapists face when trying to transition into coaching, such as concerns about protecting their license, and provides practical advice on how to navigate this ethically and legally. "Anybody who's listening right now, I'm taking my hand and I'm placing it over your head and I'm deeming you as a coach right now, like, go try it on, go try on the identity as a coach and see how it feels." Carly's business model for therapist-turned-coaches is particularly intriguing. She recommends a hybrid approach that includes a recorded course, group coaching calls, and added support through channels like a private Facebook group. This allows therapists to leverage their time and expertise to impact more clients, while still maintaining the personal touch that clients crave. If you're a therapist who is considering adding coaching to your practice or are simply curious about the intersection of these two fields, this episode is for you. Carly's insights and practical advice could be the catalyst you need to take the next step in your career and help even more people transform their lives. Get all the links, resources and show notes here: https://wellnesscentercreators.comSponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.
"You need to have the financial literacy to understand those reports. For some folks, that's going to come naturally, and make total sense. For other people, you might want to do a little bit of learning and growing, so that you can understand and think about those numbers strategically." In this engaging episode of the Wellness Center Creators podcast, we welcome Linzy Bonham, a therapist turned money coach and the founder of Money Nuts & Bolts. Linzy shares her transformative journey from working in private practice to helping therapists and health practitioners master their business finances. Linzy discusses the common hesitations therapists face when transitioning from agency work to private practice, emphasizing the importance of financial literacy and confidence. She offers valuable strategies for investing wisely in your practice, including identifying and focusing on your most pressing problems, understanding your capacity for growth, and moving at the speed of cash. The conversation also highlights the significance of financial leadership and the role of tools like Jane in providing clear financial insights for business owners. Linzy offers practical advice on setting up separate business bank accounts and maintaining financial clarity to ensure the health and growth of your practice. For those looking to deepen their financial knowledge, Linzy provides resources such as her masterclass and guide for group practice owners. Tune in to learn how to take control of your business finances and invest wisely in your practice. Check out these resources from Linzy:"The Four-Step Framework to Getting Your Business Finances Totally in Order": https://moneynutsandbolts.com/masterclass-signup/ "How to Stop Feeling Overworked and Underpaid in Your Group Practice.": https://moneynutsandbolts.com/msgpo-guide-o/ Get all the links, resources and show notes here: https://wellnesscentercreators.comSponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.
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