Veriff Voices

Hosted by Veriff Knowledge Community

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Latest episode

May 2026

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About the show

Welcome to Veriff Voices, a podcast where tech leaders discuss the journey of building a safe and secure online world. We explore the key challenges and opportunities in today's online world, such as digital identity, user experience, and the fight against fraud. Alongside actionable strategies and exclusive insights, discover personal perspectives from life inside the multi-billion dollar global identity verification sector. You can learn more at https://www.veriff.com and watch the podcast on YouTube: http://bitly.ws/Devm

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60 recent

May 28, 2026Episode 131 min

Investigating fraud with Veriff

Have you ever wondered what modern digital fraud actually looks like behind the scenes, especially when navigating the online world of dating? In this first episode of our deepfakes series, host Anisah speaks to Veriff team members Ira and Geo about their work in both recognizing deepfakes and fraud and combating it. From exploring people's experiences having been catfished to unpacking the escalating threats of AI-powered impersonation, this conversation sets the scene on what fraud actually is and offers actionable advice on the ways we think that we can protect ourselves moving forward. [01:29] The four levels of fraud [04:41] Inside organized fraud [06:33] Demystifying the dark web [09:29] Fraud-as-a-service [11:15] The AI arms race [15:58] The dating app dilemma [19:12] The "claim to be" problem [22:52] Catching the unseen Read more on our blog and get the Deepfakes Report to find out detection accuracy rates, gender differences in spotting fakes, and AI-powered defense strategies.

March 19, 2026Episode 6437 min

Building trust in mobility: How IDV powers community marketplaces

Peer-to-peer mobility platforms rely on one critical ingredient: trust. Adriana Cespedes, Founder of Ventu, joins Veriff Voices to discuss how identity verification helps protect car owners, prevent fraud, and create safer experiences for travelers in Costa Rica's growing mobility marketplace. [00:17] Introduction[02:21] Building trust in car rentals [06:03] Trends in vehicle hire and mobility industry [09:15] Regulatory environment for car hire companies [11:09] Customer verification challenges [14:01] Partnership with Veriff [17:45] Integration process with Veriff [20:10] Real-world performance of Veriff [24:50] Impact on fraud prevention [27:27] Customer experience and trust [31:04] Future of identity verification in mobility [35:36] Growth plans for Ventu Read the full blog to learn more: https://www.veriff.com/case-studies/mobility-in-costa-rica.

March 5, 2026Episode 6431 min

The value of ownership: What recent data exposures reveal about the identity industry

Recent data exposures have revealed a hard truth: while orchestration of the customer trust lifecycle to third party providers can bring convenience, there is a cost that comes with outsourcing trust. In this episode, Veriff CPTO Hubert Behaguel explores what that means for KYC providers, identity supply chains, and the future of digital security. [00:17] Exploring trust in the digital age [01:47] Understanding data breaches and trust [03:29] The lifecycle of data breaches [07:55] Distinguishing breaches from exposures [10:06] The limitations of KYC measures [12:46] Risks of outsourcing trust [15:46] Diluted accountability in identity models [18:42] The future of trust in digital identity [21:33] Questions for identity verification partners [23:10] Veriff's approach to trust architecture [26:34] Real-time fraud detection strategies [29:20] The future of identity providers Read more: https://www.veriff.com/identity-verification/learn/kyc-accountable-trust-architecture.

February 26, 2026Episode 6341 min

Is the credit system breaking? Synthetic identities and the limits of verification

Credit reports are often treated as the gold standard, but what if the data cannot always be trusted? Patrick De Suza, Co-Founder and CTO of Grid, helps us explore why only a multi-layered fraud defence can keep your business safe from synthetic identities, credit washing, and manipulated bureau data. [00:17] Introduction [01:03] Understanding synthetic identities and credit washing [04:17] The impact of data manipulation on credit reporting [06:08] Synthetic identities vs. credit washing [07:22] Challenges in traditional credit models [09:56] Consumer awareness and the risks of data manipulation [11:05] The rise of digital fraud during the pandemic [13:32] The need for data sharing in financial services [18:41] The consequences of inaction in fraud prevention [21:09] Collaboration among lenders, bureaus, and tech providers [24:02] The role of machine learning in fraud detection [27:10] Balancing automation and human oversight in fraud prevention [30:52] Shared responsibility in data integrity [32:48] Envisioning the future of fraud prevention [35:00] The importance of collaboration [38:44] Looking ahead

February 12, 2026Episode 6224 min

How Berlin's mobility super app balances regulation, fraud, and seamless UX

How do you keep onboarding fast when regulation is strict and fraud keeps evolving? In this episode, Claudia Sikora, Team Lead at BVG Jelbi, shares how Berlin's all-in-one mobility app balances compliance, fraud prevention, and a seamless user experience at scale. From verifying drivers' licenses to adapting to AI-driven fraud, we explore what it really takes to build trust in modern mobility platforms. [00:17] Introduction [00:47] Claudia Sikora and the Jelbi Journey [02:22] A comprehensive mobility solution [04:25] Partnership with Veriff: compliance and verification [08:55] Balancing security and user experience [13:27] Evolving fraud trends in mobility [17:43] The role of regulation in mobility [20:05] Future of digital identity in mobility [22:05] Advice for new mobility platforms *BVG Jelbi launched in 2019, they will be celebrating their 7th anniversary later this year.

January 29, 2026Episode 6143 min

Why perpetual KYC (pKYC) is the future of compliance

Perpetual KYC (pKYC) is reshaping compliance. In this episode of Veriff Voices, Alex Buckwald from Alloy, joins us to break down why pKYC is replacing periodic reviews, how biometrics fit into the picture, and why a little friction can actually build trust. A practical, honest conversation on fraud, regulation, and designing identity journeys that work for both businesses and customers. [00:17] Introduction [00:45] Meet Alex, an expert in digital identity [03:25] Understanding perpetual KYC (pKYC) [10:05] The regulatory changes and compliance expectations [12:58] Balancing security and user experience [19:52] The layered approach to identity verification [22:40] The role of AI and automation in pKYC [26:15] Partnerships enhancing pKYC capabilities [30:55] The future of biometrics in financial services [35:45] Implementing pKYC: practical steps for businesses

January 8, 2026Episode 6035 min

Inside Fraudscape: why the UK Is facing a national emergency

Fraud now accounts for 43% of all crime in the UK. In this episode of Veriff Voices, Cifas Director Rachael Tiffen breaks down the latest fraud research, exploring AI-driven identity fraud, insider threats, and why cross-sector collaboration is critical to restoring digital trust. [00:17] Introduction [01:05] What Cifas does and why cross-sector data sharing matters [04:04] Fraudscape explained and why fraud is a national emergency [06:05] Identity fraud as the UK's biggest fraud threat [08:25] Is legislation keeping up with the fraud landscape? [11:48] Companies House reform and mandatory identity verification [14:52] How AI is supercharging fraud [18:00] Deepfakes, voice cloning, and synthetic identities: the human impact of fraud and romance scams [20:33] Selling identities and the rise of money muling [22:44] Why young people are being targeted [25:38] Insider fraud and why it's increasing [29:22] Polygamous working and fake employment histories [32:28] What effective fraud collaboration really looks like

December 11, 2025Episode 5933 min

Partnering to protect an eCommerce marketplace

How do digital transformation and identity verification work together to fight fraud? SaaS Production CTO Quentin Fahrner joins us to share how smarter tech, smoother integrations, and AI are shaping a safer digital future. [00:59] Introduction to digital transformation and verification technology [02:31] SaaS Production's unique approach and expertise [05:36] Addressing fraud and the need for identity verification [07:04] Implementation experience integrating Veriff solutions [12:00] Impact of identity verification on fraud prevention [14:01] User experience and balancing security with convenience [16:12] Challenges in digital transformation [17:35] Emerging trends in AI and cybersecurity [23:36] The future of digital identity verification [26:54] Striking a balance between security and user experience [30:57] Future innovations at SaaS Production Read more about Veriff and SaaS Production's partnership: https://www.veriff.com/case-studies/veriff-and-saas-production-protect-an-ecommerce-marketplace

November 20, 2025Episode 5836 min

Safety in numbers: why collaboration is the key to fighting fraud

We caught up with Bruce Ackerman, Head of Sales at end-to-end verification orchestration specialist Grid, to discuss why collaboration, adaptability, and smarter verification are key to staying ahead of fraud. [00:18] Introduction to fraud and digital identity [03:48] Understanding synthetic identities and AI fraud [06:42] User experience in fraud prevention [08:05] Customer concerns and business strategies [13:10] The need for collaboration in fraud prevention and building a collaborative anti-fraud ecosystem [17:53] Understanding the cost of fraud [19:35] The slow response of financial institutions [21:45] The future of data sharing in finance [24:40] Evolving threats and job security [27:25] Fraud prevention as a revenue driver [31:54] The partnership between Grid and Veriff

November 17, 2025Episode 530 min

The Trust Builder: Lavina Lim | Veriff 10 Podcast

Feeld's Lead Product Manager Lavina Lim joins host Anisah Osman Britton to explore what trust really means in modern dating. From AI-generated identities to catfishing to protecting vulnerable communities, Lavina shares how Feeld and Veriff built a verification experience that supports authenticity without limiting self-expression. A sharp, honest look at the future of intimacy, safety, and connection online. Produced by Any Other Business.