The Shop Management Show

Hosted by AutoLeap

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Feb 2024

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About the show

Welcome to The Shop Management Show, presented by AutoLeap! This podcast explores the experiences, challenges and lessons learned of auto repair shop owners. We will chat with business owners and other industry leaders, covering every auto repair topic imaginable. You will hear us discuss: Technician shortages Electric vehicles ADAS Right to Repair And much more Together, we will explore the nuances of managing an auto repair shop through the lens of those doing it every day. Let’s get started!

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34 recent

February 22, 202418 min

Effective Management Strategies for Multi-Location Shop Owners (Part 2)

We spoke with Greg Marchand, COO at ShopPros, about effective strategies for shop owners considering multi-location expansion and management. Part two of this podcast discussion covers:[00:01:12] - Choosing a leader to support your multi-shop expansion [00:03:53] - Maintaining quality customer service across locations[00:08:08] - Building a multi-shop brand presence [00:11:48] - Measuring success across your shops [00:17:14] - Closing advice for multi-store shop owners AutoLeap provides a cloud-based auto repair software that helps automotive shop owners better understand, manage, and grow their business — from scheduling appointments to managing technicians and generating invoices. The best auto repair shops choose AutoLeap as it helps them save time and make more money.Register for Amplify 2024: https://amplify.autoleap.com/en/registration-formExplore AutoLeap's multi-shop management features: https://autoleap.com/multi-location/Hear from AutoLeap customers: https://www.youtube.com/watch?v=r5RltSdezngLearn about ShopPros: https://shoppros.com/

February 16, 202419 min

Effective Management Strategies for Multi-Location Shop Owners (Part 1)

We spoke with Greg Marchand, COO at ShopPros, about effective strategies for shop owners considering multi-location expansion and management. This podcast discussion covers:[00:00:10] - Final registration call for Amplify 2024 [00:01:57] - Evaluating when it's time to launch a second shop location [00:04:22] - Researching and planning your multi-shop expansion [00:07:36] - Finding a mentor with multi-location experience [00:09:06] - Gathering objective feedback for your expansion process [00:13:27] - Overcoming operational challenges as you launch a second shopAutoLeap provides a cloud-based auto repair software that helps automotive shop owners better understand, manage, and grow their business — from scheduling appointments to managing technicians and generating invoices. The best auto repair shops choose AutoLeap as it helps them save time and make more money.Register for Amplify 2024: https://amplify.autoleap.com/en/registration-formExplore AutoLeap's multi-shop management features: https://autoleap.com/multi-location/ Hear from AutoLeap customers: https://www.youtube.com/watch?v=r5RltSdezngLearn about ShopPros: https://shoppros.com/

February 9, 20245 min

Don't Miss the Auto Repair Industry's #1 Virtual Conference

AutoLeap is set to host Amplify 2024, the industry's #1 virtual auto repair conference.In this special podcast edition, we preview the event, taking place on February 23. This episode discusses the event's:Amazing speakers and live sessionsUnbelievable games and prizesResource-rich exhibit hallAnd so much moreBookmark your calendars for February 23. You don't want to miss this game-changing FREE event!Register for Amplify 2024 here: http://tinyurl.com/3tuwkvyf

February 1, 202419 min

The Future of Auto Repair: What to Expect in 2024 and Beyond (Part 2)

We spoke with Alan Beech, President of Beech Consulting, about the future of auto repair from a shop owner's perspective. Part two of this podcast discussion covers:[00:00:54] - Continuous staff training for new technology [00:07:10] - Evolving the direction of your shop [00:11:37] - Financial considerations for emerging vehicle tech[00:13:40] - Keeping up on technology trends and regulations [00:16:13] - Adopting an open mindset for industry changeAutoLeap provides a cloud-based auto repair software that helps automotive shop owners better understand, manage, and grow their business — from scheduling appointments to managing technicians and generating invoices. The best auto repair shops choose AutoLeap as it helps them save time and make more money.Schedule a free AutoLeap demo: http://tinyurl.com/3vh2fdyeHear from AutoLeap customers: https://www.youtube.com/watch?v=r5RltSdezngLearn about Beech Consulting: https://beechconsulting.ca/Explore Beech Consulting level one training: https://beechconsulting.ca/training-level-one/

January 26, 202417 min

The Future of Auto Repair: What to Expect in 2024 and Beyond (Part 1)

We spoke with Alan Beech, President of Beech Consulting, about the future of auto repair from a shop owner's perspective. This podcast discussion covers:[00:01:06] - Current state of the auto repair industry[00:03:11] - Creating a win-win partnership with customers [00:07:15] - Preparing your shop for evolving technology [00:11:35] - Educating your shop on EVs [00:13:28] - Developing hands-on experience with new technology [00:17:06] - Leveraging a support network as you learnAutoLeap provides a cloud-based auto repair software that helps automotive shop owners better understand, manage, and grow their business — from scheduling appointments to managing technicians and generating invoices. The best auto repair shops choose AutoLeap as it helps them save time and make more money.Schedule a free AutoLeap demo: http://tinyurl.com/ycxm27f4Hear from AutoLeap customers: https://www.youtube.com/watch?v=r5RltSdezngLearn about Beech Consulting: https://beechconsulting.ca/Explore Beech Consulting level one training: https://beechconsulting.ca/training-level-one/

January 19, 202417 min

Strategies to Help Your Shop Hire and Retain (Part 2)

We spoke with Sara Fraser, VP of Business Development and Client Services at Haas Performance Consulting, about digital hiring and retention strategies for auto repair businesses. Part two of this podcast discussion covers:[00:00:40] - Crafting the perfect auto repair job description [00:03:00] - Hiring techs your shop can develop [00:03:51] - Examples of stand-out job benefits [00:08:15] - Keeping up with the latest hiring trends [00:10:36] - How to retain your top-performing employees [00:14:14] - More strategies for hiring and retentionAutoLeap provides a cloud-based auto repair software that helps automotive shop owners better understand, manage and grow their business — from scheduling appointments to managing technicians and generating invoices. The best auto repair shops choose AutoLeap as it helps them save time and make more money.Schedule a free AutoLeap demo: http://tinyurl.com/muhfr4saWatch Sara's AutoLeap webinar recording: https://autoleap.com/webinar/xyzs-of-hiring-with-sara-fraser-hiring-and-retaining/Hear from AutoLeap customers: https://www.youtube.com/watch?v=r5RltSdezngRequest a consultation with Haas Performance Consulting: https://www.haasperformanceconsulting.com/consultation-request

January 12, 202415 min

Strategies to Help Your Shop Hire and Retain (Part 1)

We spoke with Sara Fraser, VP of Business Development and Client Services at Haas Performance Consulting, about digital hiring and retention strategies for auto repair businesses. This podcast discussion covers:[00:01:30] - The evolution of hiring for auto repair shops [00:03:48] - Adapting hiring practices to a modern workforce[00:05:06] - Optimal approach to get started with hiring [00:07:04] - Unique work expectations by generation[00:08:53] - Transparency with your hiring process [00:12:11] - Advice for defining and promoting your company cultureAutoLeap provides a cloud-based auto repair software that helps automotive shop owners better understand, manage and grow their business — from scheduling appointments to managing technicians and generating invoices. The best auto repair shops choose AutoLeap as it helps them save time and make more money.Schedule a free AutoLeap demo: http://tinyurl.com/mr24swpbWatch Sara's AutoLeap webinar recording: https://autoleap.com/webinar/xyzs-of-hiring-with-sara-fraser-hiring-and-retaining/Hear from AutoLeap customers: https://www.youtube.com/watch?v=r5RltSdezngRequest a consultation with Haas Performance Consulting: https://www.haasperformanceconsulting.com/consultation-request

December 21, 202314 min

The Journey of an Auto Shop Owner: Overcoming Challenges and Thriving (Part 2)

We spoke with Julio Sanchez, Owner of Total Automotive Services in Ruskin, FL, about his shop management experience. Part two of this podcast discussion covers:[00:00:49] - Planning for the future with a family-owned business [00:03:14] - Managing shop finances and positioning your techs for success [00:05:53] - Preparing for shop growth using AutoLeap [00:08:09] - Evolving your shop services to support EVs[00:11:20] - Determining the type of shop owner you want to be AutoLeap provides a cloud-based auto repair software that helps automotive shop owners better understand, manage and grow their business — from scheduling appointments to managing technicians and generating invoices. The best auto repair shops choose AutoLeap as it helps them save time and make more money.Schedule a free AutoLeap demo: http://tinyurl.com/y6fypnybHear from AutoLeap customers: https://www.youtube.com/watch?v=r5RltSdezngLearn about Total Automotive Services: https://www.totalautomotiveservices.com/

December 15, 202315 min

The Journey of an Auto Shop Owner: Overcoming Challenges and Thriving (Part 1)

We spoke with Julio Sanchez, Owner of Total Automotive Services in Ruskin, FL, about his shop management experience. This podcast discussion covers:[00:00:59] - Inspiration to start an auto repair business[00:03:48] - Taking a leap of faith to launch a new shop[00:05:34] - Overcoming early challenges as a shop owner[00:08:52] - Building and maintaining trust with customers[00:10:48] - Differentiating your shop from competing businesses[00:12:08] - Keeping up with industry trends and EVs/ADAS technology[00:13:58] - Training and certifying your techsAutoLeap provides a cloud-based auto repair software that helps automotive shop owners better understand, manage and grow their business — from scheduling appointments to managing technicians and generating invoices. The best auto repair shops choose AutoLeap as it helps them save time and make more money.Schedule a free AutoLeap demo: https://tinyurl.com/4stcab25Hear from AutoLeap customers: https://www.youtube.com/watch?v=r5RltSdezngLearn about Total Automotive Services: https://www.totalautomotiveservices.com/

December 8, 202320 min

How to Prepare Your Shop for a Profitable 2024 (Part 2)

We spoke with Greg Marchand, COO at ShopPros, about evaluating your shop's performance to end the year and planning for a successful 2024. Part two of this podcast discussion covers:[00:01:01] - Incorporating customer feedback into your shop planning [00:06:07] - Setting aggressive yet realistic shop goals [00:11:56] - Finding and leveraging an accountability partner [00:17:17] - Top 3 practical tips for your 2024 shop prep AutoLeap provides a cloud-based auto repair software that helps automotive shop owners better understand, manage and grow their business — from scheduling appointments to managing technicians and generating invoices. The best auto repair shops choose AutoLeap as it helps them save time and make more money.Schedule a free AutoLeap demo: https://tinyurl.com/2k8x2xc3Hear from AutoLeap customers: https://www.youtube.com/watch?v=r5RltSdezngLearn about ShopPros: https://shoppros.com/

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