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The SharePoint Helpdesk

The SharePoint Helpdesk

Hosted by Therm

Episodes

69

Latest episode

Feb 2026

Language

EN-US

About the show

There is a TON of coverage out there about the technical aspects of SharePoint, but I want to talk strategy (with a side of tech). #sharepoint #m365 #office365 #teams #msteams

Listen to episodes

60 recent
February 17, 202628 min

Agents and Your Organization - What's the Strategy?

Send us Fan MailI'm constantly thinking about the AI solution for the enterprise. Like what does that look like? I don't think I've found the answer yet, but I'm getting closer. I see the power it brings for individuals, but how does that scale for the organization? Efficiently and safely? Griffin Lickfeldt, my guest today, gives me a glimpse into how we can actually make this happen. Tune in to hear all about it! #TheConnect 🤝Check out the Agentic Strategy Blueprint here. Use my code: SPHD30 for 30% offHere's my appearance on Power Talks (Griffin's show) on the Citizen Developer's channel. The latest episode of the M365 Business Boost show.

February 10, 202628 min

Your High Level Guide to SharePoint (and MS Teams) Permissions

Send us Fan Mail#TackleBox🥡SharePoint permissions are confusing. I don't expect the average user to understand how they work, but in this episode I take the time to explain it. After you're done listening, you won't feel so confused anymore. Promise. #Announcements📢Check out my series, Did you know SharePoint could do that? - On TikTok and On YouTube. I'll be starting a new one soon. I don't know what it'll be yet. #TheConnect🔌I'm on LinkedIn sharing tips on a regular basis. I'm doing the same on TikTok!

February 3, 202629 min

KPIs in SharePoint - A No Brainer

Send us Fan Mail#theTackleBox🥡Why aren't you tracking your KPIs in SharePoint? Did you even THINK you could use SharePoint to track your KPIs? I break down why this is something you might want to consider and the benefits. #LinkedInLove❤️This week, I shouted out Drew Tattam for all the good Power Platform information she posts to LinkedIn (like this). Check out her YouTube channel. Here's the video I mentioned where she talks about the People column in Power Apps.  #ListenerFeedback👋Shout out to Mallow1-y6g for their comment on my Project Manager video on YouTube. "I just want to say that your content on SharePoint is amazing and valuable. Most importantly, your passion for it comes through on your vids. Thank you!" #Announcements📢Check out my series, Did you know SharePoint could do that? - On TikTok and On YouTube#TheConnect🔌I'm on LinkedIn sharing tips on a regular basis. I'm doing the same on TikTok!

January 27, 202639 min

Your Organization Needs a SharePoint Agency (that works like an MSP)

Send us Fan Mail#theTackleBox🥡Do you understand the need for MSPs? If the answer is yes, then you should understand the need for a SharePoint agency. An external team that handles ALL your SharePoint needs. Tune into the episode to hear me make my case. #LinkedInLove❤️This week, I shouted out Christopher Centofanti for his comment on my post about my top 5 CliftonStrengths results. He pointed out how 3 of our top 5 strengths overlap. This then prompted him to write a whole post about SharePoint folks and their CliftonStrengths. Check him out. He provides Power Platform and SharePoint support.  #ListenerFeedback👋Shout out to Michelle Mayer Ander for her comment on my Day 9 video in my "Did you know SharePoint could do that" series. She said I was making her look like a rockstar at work!  #Announcements📢Check out my series, Did you know SharePoint could do that? - On TikTok and On YouTube#TheConnect🔌I'm on LinkedIn sharing tips on a regular basis. I'm doing the same on TikTok!

January 21, 202650 min

Stop Running Critical Processes Out of Your Inbox

Send us Fan Mail#TheTackleBox🥡Email is great for conversation. It’s terrible for managing processes that repeat, have deadlines, or require shared ownership. I was a little annoyed by an RFP (Request for Proposal) I saw recently. It asked respondents to "please send all questions" to a specific person's email address! I had a whole different episode planned, but I was so fired up about this, I had to change course. #LinkedInLove❤️This week, I shouted out Guy Timberlake for his comment on a post by Aubrey Gainfort about doing market research. Guy is a GovCon expert and he runs The ASBC. If you're in GovCon and need expert help, visit his site. Also, here's the episode of Aubrey's podcast (Breaking the Standard), that I was on (talking about SharePoint, of course).  #ListenerFeedback👋Shout out to TryVirgo08 for their comment on this video (Day 4 of Did you Know SharePoint could do that). Thanks for the love! Always appreciated.  #Announcements📢If you want to build a better task list than you would in Excel, check out my YouTube video, Microsoft SharePoint Task Management: Full Course#TheConnect🔌I'm on LinkedIn sharing tips on a regular basis. I'm doing the same on TikTok!  Here's my series, Did you know SharePoint could do that? - On TikTok and On YouTube

January 13, 202647 min

Before Your Next Employee Leaves, Listen to This

Send us Fan Mail#TheTackleBox🥡 In this episode, find out where SharePoint fits in with the roles inside your organization, hiring people for those roles and what to do when people leave those roles.  #LinkedInLove❤️This week, I shouted out Selicia Williams for the comment she left on this post on LinkedIn. It was a great discussion about 3rd party tools vs Microsoft 365 options for project management.  #FanMail (Need a more clever catchy name for this segment)📧Shout out to TickTackTock86 from TikTok. She liked the video I made for her that showed how she could use SharePoint as a Senior Finance Manager.  #Announcements📢On Monday, January 19th at 12PM Eastern, I'm hosting an event titled "SharePoint vs Excel: Task Management". The event is titled M365 Con, put on my Marcel Broschk. There will be multiple people presenting that day. My time, again, is at 12PM Eastern. Hope to see you there!#TheConnect🔌I'm on LinkedIn sharing tips on a regular basis. I'm doing the same on TikTok!  Here's my mini-viral TikTok videoSharePoint for Task Management video. I said this would be a good pre-cursor to the event on Monday the 19th (see above). SharePoint for Project Managers video

January 7, 202636 min

The "Big Three" of SharePoint

Send us Fan Mail#TheTackleBox This week, I'm going to break down the three components of SharePoint. It's the three pieces that, when put together, make up SharePoint. The ENTIRETY of SharePoint. It's true...the whole tool is made up of three components.   #LinkedInLove This week, I shouted out a SharePoint content creator. Her name is Liza Tinker. She runs Simply SharePoint. You can find her on LinkedIn and YouTube. I LOVE the way she presents her SharePoint knowledge. Easy to read. Easy to consume. Easy to understand. Check her out. She has a podcast too! #FanMail (might rename this segment to #sadmail) Shout out to Su from TikTok. She left me a dope comment on my SharePoint for Project Managers video.  #Announcements On Monday, January 19th at 12PM Eastern, I'm hosting an event titled "SharePoint vs Excel: Task Management". The event is titled M365 Con, put on my Marcel Broschk There will be multiple people presenting that day. My time, again, is at 12PM Eastern. Hope to see you there! #TheConnect I'm on LinkedIn sharing tips on a regular basis. I'm doing the same on TikTok!

September 9, 202547 min

From Trauma to Transformation: How Carol Klocek and CTL Build Futures with Strategy (and SharePoint)

Send us Fan MailSummary In this episode of The SharePoint Helpdesk Podcast, I sit down with Carol Klocek, CEO of the Center for Transforming Lives (CTL) in Fort Worth, Texas. Carol shares her powerful journey from a challenging upbringing to leading one of the most impactful nonprofits in Texas. Together, we explore the trauma-informed work CTL provides for women and children, their recent move into a state-of-the-art facility, and how strong strategy creates lasting change. What You’ll Learn in This Episode:Carol’s personal journey into nonprofit leadership.What “trauma-informed care” means and why it matters.How CTL’s new building expands support for families with child care, counseling, and small business incubators.The importance of strategy in nonprofit growth and how SharePoint can support organizational operations.Lessons learned from moving into a new facility and preparing for future growth.Why having the right team matters just as much as having the right technology.Our Guest: Carol Klocek has served as CEO of the Center for Transforming Lives (CTL) since 2009. With a background in social work, business, and nonprofit leadership, she has guided CTL through tremendous growth. Today, CTL provides housing, child care, counseling, and economic opportunities for women and children in Tarrant County.Links & Resources:🌐 Center for Transforming Lives Website📧 Contact Carol: cklocek at transforminglives dot  org📘 Book Mentioned: White Poverty by Rev. William Barber📝 Paper Mentioned: “Disrupting Poverty and Promoting Well-Being for Single Mother Families in Tarrant County” (by Dr. Bethany Edwards, CTL)On their Facebook page, you can see a full shot of the front of their new facility. Check out YouTube for a digital tour.  One more thing: If you enjoyed this conversation, subscribe to The SharePoint Helpdesk Podcast on your favorite podcast app. Leave me a review and share the episode! Connect with me on LinkedIn to continue the conversation! CTL is on LinkedIn too.

June 3, 202539 min

Forget EVERYTHING You Know About Strategy!

Send us Fan MailJazmen Jackson has entered the building...and she wants to rewire the way we think about the term "Strategic Planning". Actually, she wants us to stop using the term. When the episode was over I immediately started updating what I considered my business strategy and you will too, I promise. At minimum, you'll give your strategy a review. Tune in and let me know what you found valuable. My number one takeaway is that strategy isn't set it and forget it. Instead, it's living and breathing. And ALL of your business decisions should be rooted in that strategy. NOTE: This episode is Audio Only. Jazmen currently doesn't use social media. You can get in contact with her via her website: Standard Strategy Group, LLCHere's her bio: Jazmen Jackson is a strategy consultant who helps small businesses grow with clarity and confidence. With over 10 years of experience working with entrepreneurs, family-run companies, and early-stage startups, Jazmen specializes in identifying growth opportunities, and turning everyday challenges into smart, actionable strategies.Rather than offering one-size-fits-all advice, Jazmen works directly with business owners to create clear, practical plans—whether it’s refining a business model, improving operations, or charting a course for sustainable growth. Clients appreciate her down-to-earth style, no-jargon communication, and genuine investment in their success.Jazmen holds a certificate in Strategic Management from Georgetown University and is a Certified Project Management Professional, Senior Business Strategy Professional, and Project Management Office - Certified Practitioner. She has experience in business process improvement, and small business consulting, equipping her with both the tools and insights to deliver real results—without the corporate fluff. She believes strategy should be simple, sound, and agile.

April 10, 202542 min

Dissecting a Chief Operating Officer's Job Description

Send us Fan MailThe Tackle Box: Chief Operating Officers should find them a SharePoint SME and marry them. Or maybe just form a really good business relationship with them. 😊 In this episode, I read through the responsibilities section of a job announcement I found on LinkedIn. It’s from a company called Latinx Talk Therapy.  I broke down how SharePoint can support each bullet point. If you’re a COO at an organization that uses Microsoft 365, this episode is absolutely for YOU.#LinkedInLove No LinkedInLove this week #FanMail  No FanMail this week  #Announcements No announcements, except book a call with me if you’re a COO: https://calendly.com/sphd/main#TheConnectI'm on LinkedIn sharing tips on a regular basis.I'm doing the same on TikTok! I'm loving it over there because I can share screenshots in the videos that help visualize what I'm talking about. Come check me out!I'm on IG, FB and Threads too.Don't forget about YouChube!

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