The Mostly Unstructured Podcast

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Oct 2026

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Mostly Unstructured is a technology podcast that brings commentary, ideas, and insights on unstructured documents and data captured with intelligent document processing, presented in a mostly unstructured format.

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49 recent

October 20, 2026Episode 1222 min

S2 Ep12: What does your business mean to AI THE SEQUEL : Build vs Buy Business AI

AI has to run on some definition of your business. That definition either comes pre-built inside a platform you license, or you build it yourself. In part two of “What Your Business Means to AI,” Clay and Ed discuss solutions with pre-baked industry meaning versus a vendor-agnostic layer that sits over systems you already own. They discuss buy vs build decisions with higher stakes and provide several working examples. Walk away with three questions every leader should be able to answer about business definitions. Topics covered Consolidated platforms versus vendor-agnostic layers, and the trade-off each one makes AI architecture analogies Why two insurers with identical products need completely different AI models How MCP changed the calculus on connecting systems instead of centralizing data into a lake Matching the rigor of your AI setup to how consequential the work is Confidently wrong and partially correct output dangers Human in the loop, verification, and where trust actually comes from Questions this episode answers Should we buy a pre-built AI platform or build our own context layer? What is the difference between content and context in enterprise AI? Who owns your ontology if it lives in a vendor’s platform? Why do two companies in the same industry need different AI implementations? What did MCP change about enterprise AI architecture? How do you decide how much verification an AI workflow needs? Why does AI produce confidently wrong answers about your own business? This episode is for CIOs, CDOs, and operations leaders in insurance, financial services, government, and manufacturing who are choosing an AI platform. Don't forget to catch up with part 1 and reach out to keymarkinc.com . Subscribe for more on enterprise content intelligence and AI in regulated industries.

August 31, 2026Episode 1117 min

S2 Ep11: What does your business mean to AI?

What does an Agent Mesh need to understand about your business before agentic AI can make a reliable decision? In this episode of The Mostly Unstructured Podcast, Ed and Clay explain how taxonomy, ontology, and knowledge graphs give Business AI a shared understanding of documents, rules, relationships, risk, approvals, and workflow. The discussion focuses on the meaning layer beneath AI orchestration: the business-specific context that determines how information should be interpreted and used. Learn the difference between taxonomy, which defines what something is, and ontology — what it means within your organization and how it relates to other people, data, rules, and processes. A knowledge graph connects that model to your real customers, documents, transactions, and decisions. In this episode: - How taxonomy, ontology, hierarchy, and knowledge graphs differ - Why document access and business context must work together - How a shared meaning layer supports Agent Mesh and AI orchestration - Where agentic AI can make errors when business rules are unclear - What executives should define before using Business AI for decisions #AgentMesh #Ontology #Taxonomy #AgenticAI #BusinessAI

July 13, 2026Episode 1032 min

S2 Ep10: The Missing Layer in Enterprise AI with Vertesia's Chris McLaughlin

No single AI platform is going to become the "one ring to rule them all". The enterprise AI stack is fragmented by nature, but an orchestration layer lets governed, durable agents work across the systems you already have. On the Mostly Unstructured Podcast, KeyMark CMO Clay Tuten sits down with Chris McLaughlin, Chief Revenue Officer of Vertesia, to unpack why enterprises end up running six, seven, eight AI tools at once — and how an orchestration layer, agents that can actually reach your data, and content that's genuinely readable by an LLM turn that sprawl into work that gets done with humans in charge of decision making.

June 11, 2026Episode 928 min

S2 Ep9: Discoveries at the intelligence layer with Mike Askren

Content's value is in the intelligence it brings, regardless of what system it's found in. But there is a lot of enterprise content across many, many systems. On the Mostly Unstructured Podcast, KeyMark CMO Clay Tuten sits down with Mike Askren, VP of Product at Hyland, on how document management and ECM are becoming an intelligence layer for agentic AI, and the right size and scale problems to tackle with agents. Topics explored: Why has enterprise value moved from storing and securing content to extracting intelligence from it? How content federation connects AI services to content across on-prem, cloud, and hyperscaler systems. What an enterprise context engine does, and why the relationships between documents matter more than the engine itself. Why agentic governance matters so much. Monitoring, coaching, and shutting down agents that hallucinate or run on stale instructions. Why the highest-ROI AI work comes from the processes that are least exciting, but have the highest volume of occurrence. Questions this episode answers: What is the intelligence layer in enterprise content management? How much enterprise data is unstructured, and why does it matter for AI? What is content federation and why is it needed for enterprise AI? What is agent governance and how is it different from data governance? How do you get ROI from AI without replacing your existing systems? Where should a CIO start when moving ECM into an AI intelligence layer? What is intelligent document processing (IDP) and how does it relate to agentic automation? Subscribe for more AI talk on content intelligence, IDP, and agentic AI from the team at KeyMark, or reach out if anything caught your ear. Timestamps: 00:00 – From storage to intelligence: the ECM shift 01:58 – What "unstructured content" really means 03:01 – Mike's role at Hyland and content federation 04:11 – The content-fueled agentic enterprise 06:45 – Why 70–90% of enterprise data goes untapped 08:03 – Agentic governance and context you can trust 09:25 – Human-in-the-loop feedback and coaching agents 10:22 – The control tower: monitoring and stopping agents 12:03 – Agents as digital employees 13:45 – Advice for CIOs under pressure 15:23 – Start small: the attainable win, not the moonshot 18:39 – Where the ROI actually hides 19:47 – Practical outcomes: claims, HR, government 21:03 – First steps into the intelligence layer 24:45 – From IDP to agentic automation to new workflows 27:19 – Slow down, ask questions

June 4, 2026Episode 818 min

S2 Ep8: Building Trust and Domain Agents with Matisha Ladiwala

Ed sits down for a conversation with Matisha Ladiwala, Vice President and General Manager for Hyland's Content Intelligence Cloud (CIC), to discuss building, governing, and deploying domain-specific agents. They cover how governance helps AI pilots succeed through trust, and dig into Hyland's federation strategy, the agent mesh architecture, MCP as a semantic layer, and domain-specific knowledge graphs.

May 13, 2026Episode 737 min

S2 Ep7: Are Data Lakes Drying Up?

Data lakes remain sources of truth, but AI accesses data beyond what lives in a lake to acquire valuable metadata and semantic understanding. In this episode of the Mostly Unstructured Podcast, KeyMark CMO Clay Tuten sits down with Josh Heller of Crushable.ai , to dismantle the myth that a lake has to be the final resting place of data. Read the companion article for info on data at rest vs data in motion, and integration tactics: https://www.keymarkinc.com/have-the-best-practices-for-data-integration-changed/ TOPICS COVERED IN THIS EPISODE: • What separates a data warehouse from a data lake? • Why the semantic layer is the most underrated shift in enterprise AI right now? • How AI vectorizes unstructured data — and why that changes the data-readiness conversation? • The difference between access and storage and which matters more? • How do "conversational data queries" replace legacy BI dashboards across every level of an org? QUESTIONS THIS EPISODE ANSWERS: • Is a data lake still necessary for enterprise AI? • How do you operationalize data not in a lake? • What is a semantic layer? • How do you know when your data foundation is good enough to move forward with AI? • What should enterprise leaders audit before starting an AI initiative? • Why does agentic AI make data governance more important? WHO THIS IS FOR: CDOs, CIOs, and operations leaders looking to understand if they should double down on data lakes, or embrace MCP connectors. And, anyone evaluating enterprise AI, intelligent automation, or agentic AI during a fundamental shift in the understanding of data access. Subscribe to the Mostly Unstructured Podcast for more conversations on enterprise AI, data readiness, and intelligent automation from the team at KeyMark.

April 17, 2026Episode 643 min

S2 Ep6: Agentic AI Needs Governance: Discussing Data Readiness, Audit Trails, and Trust

Data governance is the foundation of enterprise AI. If your data is not AI-ready, your copilots, agents, and automations can return bad answers, expose risk, and make the wrong decisions faster. In this episode of the Mostly Unstructured Podcast, Clay and Ed break down why enterprise AI success isn't just about model performance, but starts with data readiness, traceability, audit trails, validation, policy, and clear ownership across the business. Read our KeyMark companion article: https://www.keymarkinc.com/managing-a... Topics explored in this episode: • What data governance for AI actually means • Why many AI failures start with governance failures • How bad data, shadow AI, and weak controls create enterprise risk • Why traceability, monitoring, auditing, and validation matter before agents make decisions • How bias, compliance, privacy, and trust affect enterprise AI rollouts • What CIOs, CDOs, IT leaders, operations leaders, and compliance teams should ask before scaling AI In this episode, Clay and Ed address key AI questions: • What is data governance for AI? • Why is data governance important for enterprise AI? • What makes enterprise data AI-ready? • Who owns AI governance in an organization? • How do you reduce AI risk without slowing innovation? • How do you govern agentic AI responsibly? If you are evaluating enterprise AI, agentic AI, intelligent document processing, or AI automation, this episode directs seekers in establishing smart AI beginnings with data governance for accurate data, and AI governance for output guardrails.

March 6, 2026Episode 526 min

S2 Ep5: Does a business have any business training an LLM?

Enterprise LLMs: RAG vs Fine‑Tuning, IDP & Governance In this episode of the Mostly Unstructured podcast, Ed and Clay discuss whether it’s better to train a domain‑specific LLM or leverage foundational models like ChatGPT, Gemini and Claude. They explain the trade‑offs between fine‑tuning and retrieval‑augmented generation (RAG), and why Intelligent Document Processing (IDP) is vital for turning unstructured data into usable context. In this discussion, we cover: Why training your own LLM is risky and often unnecessary compared to adopting and building from a foundational model. How retrieval‑augmented generation (RAG) delivers more accurate results than simple fine‑tuning. The importance of Intelligent Document Processing (IDP) for ingesting unstructured data and building domain context. Real‑world lessons on AI governance, including the Air Canada bereavement‑policy chatbot case. Managing bias, hallucinations and toxicity in enterprise models. Measuring your return on AI investment. For those thrown by the excessive acronyms, let's define: LLM = Large Language Model RAG = Retrieval‑Augmented Generation IDP = Intelligent Document Processing. For more insights on enterprise AI for data intelligence, visit our website and read our blog on training an LLM referenced in the episode. Website: https://www.keymarkinc.com/ Blog: https://www.keymarkinc.com/how-to-tra...

February 17, 2026Episode 430 min

S2 Ep4: A Selectively Deep Analysis of AI Analyst Predictions

Deep Analysis is a well-informed and highly respected analyst team with a lot to say about AI in 2026. Ed and Clay are informed, and we respect them a lot internally, but mostly – they’re a little unstructured. In Ep. 4, Ed and Clay dive deep into some of the trends outlined in Deep Analysis’s 2026 trends report.

January 23, 2026Episode 321 min

S2 Ep3: You know me I'm down with MCP

The Model Context Protocol is your USB-C for AI API tool calling. Ed and Clay talk about MCP introduced by Anthropic, the rapid adoption of the protocol across AI vendors, the opportunities it creates, as well as the headaches it induces for IT.