The InfoTECH Informer

Hosted by InfoTECH Solutions

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Aug 2026

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About the show

Ever wanted to know what’s going on in the exciting world of technology? The InfoTECH Informer’s got you covered. Our new audio series dives into important IT topics to provide you with the insight you need to propel your business forward. Listen and subscribe today. Connect with us: Website: https://infotech.us/ Twitter: https://twitter.com/InfoTech_us YouTube: https://www.youtube.com/user/InfoTechSolutionsLLC Facebook: https://www.facebook.com/infotech.us LinkedIn: https://www.linkedin.com/company/infotech-solutions-llc_2/ Brian Leger on LinkedIn: https://www.linkedin.com/in/brianleger/

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55 recent

August 10, 20261 min

Proactive IT Support: Your IT Tickets Are Telling You Something

Repeated login failures. Slow applications. Backup alerts. Microsoft 365 access problems. The same IT tickets can keep coming back while everyone treats them as separate incidents. This episode explores how proactive IT support changes that pattern by looking beyond the ticket and examining what keeps causing the interruption. We break down root cause analysis, recurring IT issues, ticket trends, security signals, and practical IT strategy for small businesses. If your help desk keeps solving yesterday's problem, this conversation explains how to start fixing the conditions creating tomorrow's tickets. Read more: https://infotech.us/proactive-it-support-tickets Connect with us: Website: https://infotech.us/ X (formerly Twitter): https://x.com/InfoTech_us YouTube: https://www.youtube.com/user/InfoTechSolutionsLLC Spotify: https://open.spotify.com/show/08tp6aa8cv9zFOUuF5JZMq Facebook: https://www.facebook.com/infotech.us LinkedIn: https://www.linkedin.com/company/infotech-solutions-llc_2/ Eric Thibodeaux on LinkedIn: https://www.linkedin.com/in/eric-thibodeaux-1a76224/

August 10, 20261 min

Wide Web Day: Is Your Business Too Dependent on the Web?

World Wide Web Day is more than a celebration of the web. It is a chance to examine how deeply your business depends on websites, cloud apps, email, VoIP, remote access, and online workflows. This episode breaks down the hidden technology dependencies that can disrupt revenue, delay approvals, expose accounts, and frustrate customers. You’ll also learn practical ways to review MFA, backups, uptime, recovery plans, and access controls before a small technology issue becomes a much larger operational problem. Read more: https://infotech.us/world-wide-web-cloud-security Connect with us: Website: https://infotech.us/ X (formerly Twitter): https://x.com/InfoTech_us YouTube: https://www.youtube.com/user/InfoTechSolutionsLLC Spotify: https://open.spotify.com/show/08tp6aa8cv9zFOUuF5JZMq Facebook: https://www.facebook.com/infotech.us LinkedIn: https://www.linkedin.com/company/infotech-solutions-llc_2/ Eric Thibodeaux on LinkedIn: https://www.linkedin.com/in/eric-thibodeaux-1a76224/

June 26, 20261 min

World Social Media Day: The AI Social Trap Every Business Should See Coming

World Social Media Day is more than a trending hashtag. It is a wake-up call for every business that relies on social platforms to attract customers, hire talent, and build trust. This episode breaks down how AI-powered impersonation, fake vendor requests, executive cloning, and personalized scams turn everyday social posts into business risks. Learn the practical controls that protect finance, operations, customer service, and leadership before a single public post becomes someone else's attack plan. Read more: https://infotech.us/world-social-media-day Connect with us: Website: https://infotech.us/ X (formerly Twitter): https://x.com/InfoTech_us YouTube: https://www.youtube.com/user/InfoTechSolutionsLLC Spotify: https://open.spotify.com/show/08tp6aa8cv9zFOUuF5JZMq Facebook: https://www.facebook.com/infotech.us LinkedIn: https://www.linkedin.com/company/infotech-solutions-llc_2/ Eric Thibodeaux on LinkedIn: https://www.linkedin.com/in/eric-thibodeaux-1a76224/

June 26, 20261 min

IT Careers in Lafayette: Why One IT Hire Isn't Enough Anymore

IT Careers in Lafayette are about much more than filling an open position. Modern businesses need the right mix of internal talent, managed IT services, cybersecurity expertise, and strategic leadership to keep operations running without interruption. This episode explores the hiring decisions that shape productivity, reduce technology risks, and support long-term business growth. Whether you're building your first IT team or rethinking your current support model, you'll leave with practical insights you can apply immediately. Read more: https://infotech.us/top-tech-education-opportunities-lafayette Connect with us: Website: https://infotech.us/ X (formerly Twitter): https://x.com/InfoTech_us YouTube: https://www.youtube.com/user/InfoTechSolutionsLLC Spotify: https://open.spotify.com/show/08tp6aa8cv9zFOUuF5JZMq Facebook: https://www.facebook.com/infotech.us LinkedIn: https://www.linkedin.com/company/infotech-solutions-llc_2/ Brian Leger on LinkedIn: https://www.linkedin.com/in/brianleger/

June 8, 20261 min

Web Designer Day: The Hidden Website Failures Nobody Warns Business Leaders About

Web designer day usually celebrates creativity, sleek layouts, and visual wins. We are taking a different route. This episode digs into the hidden systems behind every website that either keep business moving or quietly create chaos. From broken quote forms and weak access controls to failed CRM routing and poor launch planning, we unpack why a great-looking website can still frustrate customers, stall teams, and cost revenue. If your business depends on digital experiences, this conversation belongs on your radar. Read more: https://infotech.us/web-designer-day Connect with us: Website: https://infotech.us/ X (formerly Twitter): https://x.com/InfoTech_us YouTube: https://www.youtube.com/user/InfoTechSolutionsLLC Spotify: https://open.spotify.com/show/08tp6aa8cv9zFOUuF5JZMq Facebook: https://www.facebook.com/infotech.us LinkedIn: https://www.linkedin.com/company/infotech-solutions-llc_2/ Eric Thibodeaux on LinkedIn: https://www.linkedin.com/in/eric-thibodeaux-1a76224/

May 21, 20261 min

Top Lafayette Tech Companies Exposed: The IT Moves Fueling Serious Business Growth

Most businesses think better tech means buying faster tools. Lafayette’s top performers know better. In this episode, we break down how top Lafayette tech companies build resilience, reduce downtime, tighten cybersecurity, and turn IT into a growth engine instead of a money pit. You’ll hear what separates reactive businesses from companies that scale without chaos, why outdated systems quietly drain revenue, and how strategic IT choices can sharpen your competitive edge before problems hit your bottom line. Read more: https://infotech.us/top-lafayette-tech-companies Connect with us: Website: https://infotech.us/ X (formerly Twitter): https://x.com/InfoTech_us YouTube: https://www.youtube.com/user/InfoTechSolutionsLLC Spotify: https://open.spotify.com/show/08tp6aa8cv9zFOUuF5JZMq Facebook: https://www.facebook.com/infotech.us LinkedIn: https://www.linkedin.com/company/infotech-solutions-llc_2/ Brian Leger on LinkedIn: https://www.linkedin.com/in/brianleger/

May 1, 20261 min

IT Careers in New Orleans: Why the Talent Gap Keeps Getting Worse

IT careers in New Orleans are not as straightforward as they seem. Companies struggle to fill roles while skilled professionals search for the right fit. This episode digs into the tension between hiring freezes, rising skill demands, and the shift toward outsourcing. You will hear how local education, bootcamps, and non-traditional paths are reshaping the workforce. If you run a business or build a tech career, this breakdown shows what is changing and what actions make sense right now. Read more: https://infotech.us/top-tech-education-opportunities-new-orleans Connect with us: Website: https://infotech.us/ X (formerly Twitter): https://x.com/InfoTech_us YouTube: https://www.youtube.com/user/InfoTechSolutionsLLC Spotify: https://open.spotify.com/show/08tp6aa8cv9zFOUuF5JZMq Facebook: https://www.facebook.com/infotech.us LinkedIn: https://www.linkedin.com/company/infotech-solutions-llc_2/ Eric Thibodeaux on LinkedIn: https://www.linkedin.com/in/eric-thibodeaux-1a76224/

May 1, 20262 min

Lafayette Industries Are Growing Fast… So Why Is IT Holding Them Back?

Lafayette industries are expanding at full speed, yet many teams still fight slow systems, limited IT support, and rising security risks. This episode digs into what is really causing these issues and how they impact production, service delivery, and growth. You will hear how modern IT strategies, managed services, and better planning help businesses stay productive without constant disruptions. If your team feels stuck fixing tech instead of moving forward, this conversation lays out what needs to change and why it matters now. Read more: https://infotech.us/lafayette-industries Connect with us: Website: https://infotech.us/ X (formerly Twitter): https://x.com/InfoTech_us YouTube: https://www.youtube.com/user/InfoTechSolutionsLLC Spotify: https://open.spotify.com/show/08tp6aa8cv9zFOUuF5JZMq Facebook: https://www.facebook.com/infotech.us LinkedIn: https://www.linkedin.com/company/infotech-solutions-llc_2/ Eric Thibodeaux on LinkedIn: https://www.linkedin.com/in/eric-thibodeaux-1a76224/

April 13, 20262 min

Developing an IT strategy: Stop IT Chaos & Build Real Business Control

Developing an IT strategy shapes how a business survives pressure and scales without losing control. " This episode explores what happens when IT planning stays disconnected from daily operations and why that gap creates constant friction across teams. It also breaks down how leaders can align technology with real business goals, reduce wasted effort, and improve decision speed. The focus stays on practical outcomes, not abstract ideas. Listeners will hear how structured IT planning supports growth, improves stability, and helps teams work with fewer disruptions while staying focused on results that matter. Connect with us: https://infotech.us/developing-it-strategy Website: https://infotech.us/ X (formerly Twitter): https://x.com/InfoTech_us YouTube: https://www.youtube.com/user/InfoTechSolutionsLLC Spotify: https://open.spotify.com/show/08tp6aa8cv9zFOUuF5JZMq Facebook: https://www.facebook.com/infotech.us LinkedIn: https://www.linkedin.com/company/infotech-solutions-llc_2/ Eric Thibodeaux: https://www.linkedin.com/in/eric-thibodeaux-1a76224/

April 1, 20262 min

Effective Disaster Recovery Testing: Stop Trusting Plans That Break

Effective Disaster Recovery Testing separates real resilience from false confidence. This episode breaks down why most recovery plans fail when systems go down and pressure rises. You will learn how to test beyond documentation, validate recovery times, and expose hidden gaps across systems and teams. We cover what strong testing looks like, where organizations get it wrong, and how to build a process that holds up in real conditions. This is not theory. This is how you prove your recovery actually works. Read more: https://infotech.us/disaster-recovery-testing/ Connect with us: Website: https://infotech.us/ X (formerly Twitter): https://x.com/InfoTech_us YouTube: https://www.youtube.com/user/InfoTechSolutionsLLC Spotify: https://open.spotify.com/show/08tp6aa8cv9zFOUuF5JZMq Facebook: https://www.facebook.com/infotech.us LinkedIn: https://www.linkedin.com/company/infotech-solutions-llc_2/ Eric Thibodeaux: https://www.linkedin.com/in/eric-thibodeaux-1a76224/