The InfoTECH Informer

Hosted by InfoTECH Solutions

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Oct 2026

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About the show

Ever wanted to know what’s going on in the exciting world of technology? The InfoTECH Informer’s got you covered. Our new audio series dives into important IT topics to provide you with the insight you need to propel your business forward. Listen and subscribe today. Connect with us: Website: https://infotech.us/ Twitter: https://twitter.com/InfoTech_us YouTube: https://www.youtube.com/user/InfoTechSolutionsLLC Facebook: https://www.facebook.com/infotech.us LinkedIn: https://www.linkedin.com/company/infotech-solutions-llc_2/ Brian Leger on LinkedIn: https://www.linkedin.com/in/brianleger/

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59 recent

October 9, 20261 min

Baton Rouge Industries: What Happens When Your IT Stops Working?

Baton Rouge industries keep Louisiana's economy moving, but what happens when the technology behind daily operations fails? A refinery contractor could lose access to purchase orders. A clinic could struggle to retrieve patient records. A logistics team could watch deliveries fall behind because routing software stops working. This episode examines the IT challenges facing energy, chemical, healthcare, logistics, government, and professional services businesses. Learn why industry-specific IT support matters, how vendor software and remote access create security concerns, and why tested backups, proactive monitoring, and practical IT planning help keep operations on track. Discover how infoTECH Solutions connects managed IT services with real business needs, from faster support to long-term technology planning. Your industry has its own demands. Your IT strategy should reflect them. Read more: https://infotech.us/baton-rouge-industries Connect with us: Website: https://infotech.us/ X (formerly Twitter): https://x.com/InfoTech_us YouTube: https://www.youtube.com/user/InfoTechSolutionsLLC Spotify: https://open.spotify.com/show/08tp6aa8cv9zFOUuF5JZMq Facebook: https://www.facebook.com/infotech.us LinkedIn: https://www.linkedin.com/company/infotech-solutions-llc_2/ Brian Leger on LinkedIn: https://www.linkedin.com/in/brianleger/

October 9, 20261 min

Shadow AI Risks: The Hidden Threat Inside Your Workplace

Your employees are using AI to write emails, summarize invoices, and speed up daily work. The problem? They could also be sending sensitive business data into tools your company does not control. In this episode, we break down shadow AI risks, from unapproved AI accounts and unknown file uploads to missing audit trails and compliance concerns. We explore why AI workplace policies often get delayed, what an AI acceptable use policy should cover, and how managed IT services can help businesses establish practical guardrails. Discover how approved tools, access controls, employee training, and proactive monitoring can help your team use AI productively without losing control of company data. Read more: https://infotech.us//ai-acceptable-use-policy Connect with us: Website: https://infotech.us/ X (formerly Twitter): https://x.com/InfoTech_us YouTube: https://www.youtube.com/user/InfoTechSolutionsLLC Spotify: https://open.spotify.com/show/08tp6aa8cv9zFOUuF5JZMq Facebook: https://www.facebook.com/infotech.us LinkedIn: https://www.linkedin.com/company/infotech-solutions-llc_2/ Eric Thibodeaux on LinkedIn: https://www.linkedin.com/in/eric-thibodeaux-1a76224/

September 8, 20261 min

National Coding Week 2026: Stop Treating Workflow Problems Like IT Tickets

National Coding Week 2026 gives business leaders a reason to look past the code and examine how work actually moves through their systems. From repeated data entry and broken handoffs to access permissions, automation gaps, and backup failures, small workflow issues can create bigger operational problems. This episode explores how coding awareness can help employees spot friction, describe technology problems clearly, and make smarter IT decisions without turning every employee into a developer. Discover practical ways to connect coding awareness with cybersecurity, IT planning, workflow improvement, and measurable follow-through. Read more: https://infotech.us/national-coding-week Connect with us: Website: https://infotech.us/ X (formerly Twitter): https://x.com/InfoTech_us YouTube: / infotechsolutionsllc Spotify: https://open.spotify.com/show/08tp6aa8cv9z... Facebook: https://www.facebook.com/infotech.us LinkedIn: https://www.linkedin.com/company/infotech-... Eric Thibodeaux on LinkedIn: https://www.linkedin.com/in/eric-thibodeaux-1a76224/

September 8, 20261 min

Cybersecurity Month: Your Business Risk Is Hiding In Plain Sight

Cybersecurity Month should do more than fill calendars with phishing quizzes and password reminders. It gives business leaders a practical checkpoint for reviewing the risks buried inside everyday operations. This episode looks at access controls, remote work, cloud applications, payment approvals, backups, employee behavior, and measurable security controls. We also explore how awareness can reduce preventable support tickets when employees have clear rules and simple ways to report suspicious activity. From two-factor authentication and endpoint protection to threat hunting and recovery testing, this episode focuses on turning cybersecurity month from an awareness campaign into a real IT planning exercise. Read more: https://infotech.us/cybersecurity-awareness-month Connect with us: Website: https://infotech.us/ X (formerly Twitter): https://x.com/InfoTech_us YouTube: https://www.youtube.com/user/InfoTechSolutionsLLC Spotify: https://open.spotify.com/show/08tp6aa8cv9zFOUuF5JZMq Facebook: https://www.facebook.com/infotech.us LinkedIn: https://www.linkedin.com/company/infotech-solutions-llc_2/ Brian Leger on LinkedIn: https://www.linkedin.com/in/brianleger/

August 10, 20261 min

Proactive IT Support: Your IT Tickets Are Telling You Something

Repeated login failures. Slow applications. Backup alerts. Microsoft 365 access problems. The same IT tickets can keep coming back while everyone treats them as separate incidents. This episode explores how proactive IT support changes that pattern by looking beyond the ticket and examining what keeps causing the interruption. We break down root cause analysis, recurring IT issues, ticket trends, security signals, and practical IT strategy for small businesses. If your help desk keeps solving yesterday's problem, this conversation explains how to start fixing the conditions creating tomorrow's tickets. Read more: https://infotech.us/proactive-it-support-tickets Connect with us: Website: https://infotech.us/ X (formerly Twitter): https://x.com/InfoTech_us YouTube: https://www.youtube.com/user/InfoTechSolutionsLLC Spotify: https://open.spotify.com/show/08tp6aa8cv9zFOUuF5JZMq Facebook: https://www.facebook.com/infotech.us LinkedIn: https://www.linkedin.com/company/infotech-solutions-llc_2/ Eric Thibodeaux on LinkedIn: https://www.linkedin.com/in/eric-thibodeaux-1a76224/

August 10, 20261 min

Wide Web Day: Is Your Business Too Dependent on the Web?

World Wide Web Day is more than a celebration of the web. It is a chance to examine how deeply your business depends on websites, cloud apps, email, VoIP, remote access, and online workflows. This episode breaks down the hidden technology dependencies that can disrupt revenue, delay approvals, expose accounts, and frustrate customers. You’ll also learn practical ways to review MFA, backups, uptime, recovery plans, and access controls before a small technology issue becomes a much larger operational problem. Read more: https://infotech.us/world-wide-web-cloud-security Connect with us: Website: https://infotech.us/ X (formerly Twitter): https://x.com/InfoTech_us YouTube: https://www.youtube.com/user/InfoTechSolutionsLLC Spotify: https://open.spotify.com/show/08tp6aa8cv9zFOUuF5JZMq Facebook: https://www.facebook.com/infotech.us LinkedIn: https://www.linkedin.com/company/infotech-solutions-llc_2/ Eric Thibodeaux on LinkedIn: https://www.linkedin.com/in/eric-thibodeaux-1a76224/

June 26, 20261 min

World Social Media Day: The AI Social Trap Every Business Should See Coming

World Social Media Day is more than a trending hashtag. It is a wake-up call for every business that relies on social platforms to attract customers, hire talent, and build trust. This episode breaks down how AI-powered impersonation, fake vendor requests, executive cloning, and personalized scams turn everyday social posts into business risks. Learn the practical controls that protect finance, operations, customer service, and leadership before a single public post becomes someone else's attack plan. Read more: https://infotech.us/world-social-media-day Connect with us: Website: https://infotech.us/ X (formerly Twitter): https://x.com/InfoTech_us YouTube: https://www.youtube.com/user/InfoTechSolutionsLLC Spotify: https://open.spotify.com/show/08tp6aa8cv9zFOUuF5JZMq Facebook: https://www.facebook.com/infotech.us LinkedIn: https://www.linkedin.com/company/infotech-solutions-llc_2/ Eric Thibodeaux on LinkedIn: https://www.linkedin.com/in/eric-thibodeaux-1a76224/

June 26, 20261 min

IT Careers in Lafayette: Why One IT Hire Isn't Enough Anymore

IT Careers in Lafayette are about much more than filling an open position. Modern businesses need the right mix of internal talent, managed IT services, cybersecurity expertise, and strategic leadership to keep operations running without interruption. This episode explores the hiring decisions that shape productivity, reduce technology risks, and support long-term business growth. Whether you're building your first IT team or rethinking your current support model, you'll leave with practical insights you can apply immediately. Read more: https://infotech.us/top-tech-education-opportunities-lafayette Connect with us: Website: https://infotech.us/ X (formerly Twitter): https://x.com/InfoTech_us YouTube: https://www.youtube.com/user/InfoTechSolutionsLLC Spotify: https://open.spotify.com/show/08tp6aa8cv9zFOUuF5JZMq Facebook: https://www.facebook.com/infotech.us LinkedIn: https://www.linkedin.com/company/infotech-solutions-llc_2/ Brian Leger on LinkedIn: https://www.linkedin.com/in/brianleger/

June 8, 20261 min

Web Designer Day: The Hidden Website Failures Nobody Warns Business Leaders About

Web designer day usually celebrates creativity, sleek layouts, and visual wins. We are taking a different route. This episode digs into the hidden systems behind every website that either keep business moving or quietly create chaos. From broken quote forms and weak access controls to failed CRM routing and poor launch planning, we unpack why a great-looking website can still frustrate customers, stall teams, and cost revenue. If your business depends on digital experiences, this conversation belongs on your radar. Read more: https://infotech.us/web-designer-day Connect with us: Website: https://infotech.us/ X (formerly Twitter): https://x.com/InfoTech_us YouTube: https://www.youtube.com/user/InfoTechSolutionsLLC Spotify: https://open.spotify.com/show/08tp6aa8cv9zFOUuF5JZMq Facebook: https://www.facebook.com/infotech.us LinkedIn: https://www.linkedin.com/company/infotech-solutions-llc_2/ Eric Thibodeaux on LinkedIn: https://www.linkedin.com/in/eric-thibodeaux-1a76224/

May 21, 20261 min

Top Lafayette Tech Companies Exposed: The IT Moves Fueling Serious Business Growth

Most businesses think better tech means buying faster tools. Lafayette’s top performers know better. In this episode, we break down how top Lafayette tech companies build resilience, reduce downtime, tighten cybersecurity, and turn IT into a growth engine instead of a money pit. You’ll hear what separates reactive businesses from companies that scale without chaos, why outdated systems quietly drain revenue, and how strategic IT choices can sharpen your competitive edge before problems hit your bottom line. Read more: https://infotech.us/top-lafayette-tech-companies Connect with us: Website: https://infotech.us/ X (formerly Twitter): https://x.com/InfoTech_us YouTube: https://www.youtube.com/user/InfoTechSolutionsLLC Spotify: https://open.spotify.com/show/08tp6aa8cv9zFOUuF5JZMq Facebook: https://www.facebook.com/infotech.us LinkedIn: https://www.linkedin.com/company/infotech-solutions-llc_2/ Brian Leger on LinkedIn: https://www.linkedin.com/in/brianleger/