The athenahealth podcast

Hosted by athenahealth

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Aug 2026

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About the show

Going in-depth on features, enhancements, and accelerators in the athenaOne EHR, as well as industry trends impacting those on the athenahealth network. Visit the athenahealth Marketplace (marketplace.athenahealth.com) to learn more about our partner sponsors.

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60 recent

September 28, 2026Episode 6014 min

Episode 60: Get more from athenaAmbient

Small habits can make AI-generated notes more useful while helping clinicians stay focused on patients. In this episode of the athenahealth podcast, we discuss how to use athenaAmbient before, during, and after a visit, from preparing the recording to clearly stating clinical details. We also cover personalizing note settings, reviewing every draft for accuracy, and assessing whether the full documentation workflow is improving. Register now for Thrive: https://www.athenahealth.com/resources/events/thrive.

August 11, 2026Episode 5936 min

Episode 59: Explore the athenaAmbient and AI-native encounter open betas

Clinicians can spend less time documenting care and navigating charts when AI is built directly into their workflow. In the latest episode of the athenahealth podcast, we introduce the athenaAmbient and AI-native encounter open betas. We go in-depth on the two experiences, what customers can expect during rollout, and how they can prepare – and share how customer feedback will help shape these capabilities as access expands.

July 16, 2026Episode 5814 min

Episode 58: What the Summer 2026 Release means for athenaOne

The Summer 2026 Release shows how athenaOne is evolving to reduce administrative work, support stronger revenue cycle performance, and improve the patient experience. In this episode of the athenahealth podcast, we share a conversation with Chief Product Officer Paul Brient from the Summer 2026 Release Walk-through webinar about how AI and automation are being built into clinical, financial, and patient-facing workflows. You’ll also hear what these enhancements mean for practices today and how they support the longer-term vision for athenaOne.

July 6, 2026Episode 5743 min

Episode 57: Onboarding tips to build a strong foundation

Successful onboarding onto an EHR shapes everything that follows, from adoption to long-term performance. In this episode of the athenahealth podcast, we explore how thoughtful planning, workflow discovery, training, and change management help organizations prepare for a successful transition to athenaOne. We also discuss practical lessons for navigating implementation complexity, building internal confidence, and preparing for go-live with the right foundation in place.

June 24, 2026Episode 5625 min

Episode 56: Navigating the future of value-based care

As value-based care continues to evolve, independent practices face growing pressure to improve outcomes while navigating an increasingly complex healthcare environment. In the latest episode of the athenahealth podcast, we're joined by Sean Cavanaugh, Chief Policy Officer at Aledade, to discuss why accountable care is reaching an important inflection point, how technology can reduce administrative burden, and why strong partnerships are helping practices succeed while delivering better care for patients. Check out the Aledade's page on the athenahealth marketplace to learn more here: https://athenaconnect.athenahealth.com/marketplace/product/aledade-app

May 19, 2026Episode 5526 min

Episode 55: AI tools for better patient experience

How can practices increase throughput without sacrificing the patient experience? In our latest athenahealth podcast episode, we highlight two upcoming athenaOne enhancements that streamline scheduling, improve patient communication, and reduce staff workload. From waitlist scheduling to AI-assisted patient conversations, these tools will help patients connect with care more easily and help staff focus on what matters most.

April 28, 2026Episode 5418 min

Episode 54: Modernization and sustainability at Tribal health centers

Modernization at Tribal health centers requires respect, partnership, and understanding of Tribal sovereignty. In the latest episode of the athenahealth podcast, we're joined by Tony Lucero, a Tribal health consultant and enrolled member of Isleta Pueblo to discuss how Tribal health centers are redefining what modernization means when driven by Tribal priorities, not external timelines, and how community health leaders are strengthening financial sustainability, supporting staff through workforce challenges, and leveraging innovation in ways that preserve culture and build trust with their communities.

March 18, 2026Episode 5335 min

Episode 53: Addressing physician sentiment in the Spring 2026 Release

We're joined by Dr. Nele Jessel, Chief Medical Officer, to go in-depth on the results from the 2026 Physician Sentiment Survey -- our annual survey of 1,000+ physicians nationwide across specialties, practice sizes, and locations -- and to look at how the features in the Spring 2026 Release address the hopes, concerns, and perspectives we're hearing from survey respondents and users of athenaOne. To learn more about the Physician Sentiment Survey, please visit the athenaInstitute page at athenahealth.com .

March 11, 2026Episode 5212 min

Episode 52: Reducing your revenue cycle work

As part of the Spring 2026 Release Walk-through webinar this week, we welcomed Nora Iluri, who leads the teams building and updating revenue cycle workflows in athenaOne. In the latest athenahealth podcast, we share our conversation with her about the ways we’re reducing your revenue cycle tasks and using AI to get you paid faster and more comprehensively. The Spring 2026 Release comes to athenaOne from March 18-20. Learn more about the Spring 2026 Release by visiting the Release Centers on the Success Community.

February 4, 2026Episode 5112 min

Episode 51: Incentivizing providers to close encounters faster

The latest episode of the athenahealth podcast looks at the vital work being done in rural communities, where healthcare providers must overcome unique geographic, economic, and infrastructure challenges to deliver comprehensive care – with the help of athenaOne solutions. Get tips for engaging patients with limited internet connectivity, using incentive programs and athenaOne tools to drive clinical efficiency, and preparing reluctant clinicians for AI adoption while maintaining the personal touch that's essential to building trust in tight-knit communities.

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