Episodes
126
Latest episode
Oct 2026
Language
EN-US
Tech Tip podcast presents practical advice and guidance from QubicaAMF certified technicians, Max Training specialists and industry leaders on various topics related to products and services. Whether you are a center mechanic, owner, or simply an avid bowling enthusiast, the Tech Tip podcast is a valuable resource you will want to take advantage of. The podcast aims to empower its audience with knowledge and practical solutions to make the most out of your equipment and technology to make an amazing bowling experience.
Learn how to correctly handle league payouts, payment corrections, and refunds within the League Module. David Jay joins the Tech Tip Podcast to walk through the differences between payouts and refunds, explains common mistakes centers encounter during league processing, and provides step-by-step guidance for correcting overpayments, voiding bowlers, and returning funds when necessary.
Daylight savings time can affect more than just the clocks at your bowling center. In this episode, Orly and technical documentation specialist David Atkins explain how Conqueror and Windows handle the time change, what settings to check, and why keeping your system time accurate is important for reservations, payments, and daily operations.
In this episode of the QubicaAMF Tech Tip Podcast, Electro-Mechanical Support Specialist Mark shares simple maintenance tips that can help prevent ball return issues and improve the bowler experience. Learn why regularly cleaning ball wiper cloths, removing oil buildup, and maintaining ball return surfaces can reduce slipping balls and keep your equipment running smoothly.
Demarcus Kearney breaks down BES NV service calls and the key settings in Q Portal and Conqueror that can be easy to miss. Learn how to make sure service calls appear and how your team can access the details when a customer needs assistance. Demarcus also shares information on an upcoming (October 14th) BES NV virtual training class focused on leveraging BES NV features . This class will be available to CMP customers . Want more information or ready to sign up? Visit https://conqmax.qubicaamf.com/virtual-training .
Discover how Center Punch deck lighting can transform the bowling experience. Guest Charles Craig breaks down how to set up, schedule, and customize lighting through Conqueror, including creating themed effects for birthdays, holidays, sports teams, and more.
Learn how to customize the warning message in Conqueror to keep guests informed, improve safety, and share important center-specific information. Charles Craig explains where to find the setting, how to update the message, and how to add helpful notices about important things.
Keeping your bowling center running smoothly starts with the right tools. In this episode, Charles Craig joins us to discuss the latest updates to the Tech Wizard app and how it helps simplify maintenance, track service schedules, troubleshoot issues, and keep your equipment performing at its best. If you want to save time, reduce downtime, and make maintenance easier for your team, this episode is for you.
Can Neoverse be adjusted for league play? Absolutely. In this episode of the QubicaAMF Tech Tip Podcast, Larry Denecke explains how to darken the Neoverse LED Video Wall, disable animations, and use league-friendly backgrounds to create a more comfortable experience for competitive bowlers.
In this episode of the QubicaAMF Tech Tip Podcast, Orly welcomes Greg Dow, Operations Consultancy Specialist on the QubicaAMF Training Team, to break down the new Packages feature for the Conqueror + Square POS integration. Greg explains how bowling centers can create and manage packages for birthday parties, company events, food combos, and more. You’ll learn how to set up package components in Square, build and customize packages in Q Portal, organize them in Conqueror, and make them available for reservations, Conqueror Web, and kiosks.
Hiring seasonal staff or onboarding new employees? Setting up user accounts the right way is an important first step. In this episode of the QubicaAMF Tech Tip Podcast , Orly is joined by MAX Trainer Charles Craig to walk through how to create and manage employee accounts in Conqueror. Learn how to set up user profiles, assign permission levels, control access to different system functions, and temporarily disable accounts when employees leave or return.
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