Impact Insights

Hosted by NCS

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Latest episode

Sep 2025

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About the show

At NCS, we believe the future of AI is not just about scale; it’s about intent. Discover how Intelligentisation, Internationalisation and Inspiration can help your organisation embed AI with purpose, scale with confidence and innovate with heart.

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42 recent

September 25, 202510 min

Impact Insights: Trust, Resilience, and AI — Rethinking Data Protection with Cohesity

In this episode of Impact Insights, host Emaad Akhtar is joined by Praveen Vunnava, Global Field CTO at Cohesity, to discuss how modern enterprises can stay secure, resilient, and intelligent in the age of AI-driven data sprawl and rising cyber threats. From real-time ransomware detection to zero-trust architecture and ethical AI design, Praveen outlines how Cohesity is enabling organisations across APAC and beyond to protect the "crown jewel" of their business—data. Learn how Cohesity’s AI-powered threat detection, immutable storage, and cyber event response teams are redefining recovery and compliance at speed. Whether you’re in financial services, telco, healthcare, or the public sector, this episode unpacks what it takes to build a future-ready, cyber-resilient enterprise, and how NCS and Cohesity are partnering to make that happen.

September 9, 20257 min

Impact Insights: NCS on Driving Climate Action and Community Impact

In this Impact Insights  episode, our Chief Corporate Development and Synergy Officer, Howie Lau speaks with  Sustainability Manager, Wang En Yeow, Sustainability Manager. En Yeow shares the story behind NCS’s first Sustainability Progress Report—capturing how the company advances communities through climate action, impactful public sector partnerships, and empowering the next generation through Youth in Tech programs. From reducing carbon footprint and delivering innovative government tech solutions, to inspiring young people to use technology for good, this conversation explores how corporates, communities, and individuals can each find their unique role in building a sustainable future. You’ll discover: Why NCS launched its first sustainability report How tech is driving climate and community impact Inspiring public sector case studies, from apps to improve emergency response to museum visitor engagement The vision behind Youth in Tech and how it helps youth pivot into the industry responsibly The “honeycomb” sustainability pledge and the importance of shared ownership Whether you’re passionate about sustainability, digital innovation, or empowering youth, this episode offers practical insights and an inspiring call to action.

September 9, 202510 min

Impact Insights: Personalising CX in Superannuation with AI and Purpose with UniSuper

How do you modernise digital experiences in one of the most highly regulated industries? In this episode of Impact Insights, Emaad Akhtar sits down with Brendan Donoghue, Head of Digital and Customer Experience at UniSuper, to uncover the bold decisions behind their digital transformation. Brendan shares how UniSuper went from paper-heavy processes and low digital adoption to 85% digital engagement—with over 87% engagement among members over 60. He explains the pivotal choices that built member trust, the role of personalisation in reimagining superannuation, and why the future of customer experience (CX) will be shaped by AI and conversational agents. We also dive into: How UniSuper balances innovation with regulatory compliance. The bold shift from paper to digital-first processes—and why members embraced it. Lessons from member feedback and why nothing launches without testing. The vision of becoming the “Netflix of retirement.” The biggest CX opportunities and risks in the next decade. If you’re a business leader looking to deliver transformative change, without losing the human touch, this conversation is packed with insights you can apply today.

September 8, 202515 min

Impact Insights: Building the AI Factory — NVIDIA on Scaling Smarter, Faster, and More Resilient AI

In this episode of Impact Insights, we’re joined by Raj Mirpuri, Vice President of Enterprise & Cloud Sales at NVIDIA, to explore what it really takes to scale AI from proof-of-concept to production—securely, responsibly, and at speed. Raj debunks the myth of "plug-and-play" AI, and takes us inside the architecture of the AI Factory—where high-performance computing meets real-time customisation, trusted ecosystems, and measurable outcomes. From agentic AI workflows and digital resiliency by design, to localised partnerships across APAC, he shares practical insights and cutting-edge use cases—from fraud detection and healthcare to public sector innovation and carbon-smart agriculture. Whether you’re navigating infrastructure decisions, building scalable models, or laying the groundwork for national AI strategies, this episode is your blueprint for AI that works in the real world. Key Topics Covered: The five biggest challenges C-suites face in scaling AI Why AI factories are revenue engines—not just infrastructure How agentic AI is reshaping enterprise workflows Public sector success stories from Singapore to New Zealand Balancing innovation with resilience in a multi-regional world

September 8, 202511 min

Impact Insights: Dell Technologies on Scaling AI with Confidence in the Age of Sovereignty

In this episode of Impact Insights, host Teymoor Nabili sits down with Vincent Lee, General Manager and Senior Director of Channels for South Asia Emerging Markets at Dell Technologies, to unpack how AI is reshaping enterprise infrastructure—and why sovereign cloud, hybrid models, and talent pipelines are becoming critical to scale responsibly. Vincent shares how Dell and NCS are collaborating to help clients move from proof-of-concept to enterprise-wide deployment—securely and sustainably. From training 200 AI engineers to delivering real-world hybrid cloud solutions across Asia, this conversation dives deep into how AI transformation is as much about culture and regulation as it is about code. You’ll also hear how organisations are navigating regulatory complexity, protecting the “crown jewel” of data, and redefining the role of software engineers in the age of intelligent orchestration.

September 8, 202513 min

Impact Insights: Cloud, AI & Inclusive Innovation — AWS on Scaling Digital Transformation Across APAC

In this episode of Impact Insights, we sit down with Jeffrey B. Kratz, Vice President of Worldwide Public Sector Industry Sales at Amazon Web Services, to uncover how AWS is helping governments and enterprises across Asia Pacific accelerate AI adoption, strengthen digital resilience, and deliver meaningful, inclusive impact at scale. From generative AI sandboxes and regulatory partnerships to real-world case studies in healthcare and public services, Jeffrey shares how AWS is investing in cloud infrastructure, cultivating talent, and empowering “builders” to move from experimentation to enterprise-grade execution. 🔍 Whether you're shaping national AI policies, driving operational transformation, or exploring how to scale securely and responsibly—this episode dives into what it takes to lead in a complex, fast-moving digital landscape. Key Topics: • How AWS is helping clients close the gap between AI ambition and infrastructure readiness • The role of public-private collaboration in building responsible AI frameworks • Why speed, security, and cultural change are central to AI deployment • Real-world impact: From legal brief automation to 90% faster patient discharges • Why APAC is becoming a global benchmark for AI innovation

September 8, 202523 min

Impact Insights: Building the GenAI Enterprise with Hewlett Packard Enterprise

In this episode of Impact Insights, we sit down with Joseph Yang, General Manager of HPC & AI for APAC and India at Hewlett Packard Enterprise (HPE), to unpack what it really means to become a Gen-AI native enterprise. From edge-to-cloud data fabrics to trillion-parameter models, Joseph shares hard truths and breakthrough thinking on what it takes to embed AI into the infrastructure, mindset, and culture of modern organisations. Discover how enterprises in APAC are leapfrogging with generative AI, what’s stalling telcos in Southeast Asia, and why a 7B parameter model may be a fast track to failure. Whether you’re reimagining customer service, optimising infrastructure ROI, or exploring hybrid AI strategies, this episode delivers sharp, unfiltered insights for leaders ready to move from proof-of-concept to production at scale.

September 8, 202512 min

Impact Insights: Building the Secure AI Factory — Cisco’s Vision for Cloud, AI & Digital Resilience

In this episode of Impact Insights, journalist and communications coach Teymoor Nabili speaks with Guan Lee, Director of Cloud and AI Architecture for ASEAN at Cisco—a leader in secure, scalable enterprise networking. Guan shares how Cisco is helping organisations prepare for the AI revolution, from re-architecting hybrid and multi-cloud environments to embedding security into every layer of the stack. Learn how the “Secure AI Factory”, a partnership between Cisco and NVIDIA is setting a new standard for enterprise AI infrastructure, enabling high-performance, scalable, and secure operations across industries. We explore: The evolution from cloud to AI-centric architectures How to simplify complex hybrid and multi-cloud environments Building resilient, secure AI data centers Global and regional strategies for enterprise AI The shift toward agentic AI and future use cases Whether you’re a CTO shaping innovation strategy, an operations leader optimising infrastructure, or a transformation driver exploring new customer experiences, this conversation delivers actionable insights for navigating the AI era.

September 8, 202520 min

Impact Insights: AI at the Speed of Trust — Pure Storage and the Future of Intelligent Infrastructure

In this episode of Impact Insights, host Emaad Akhtar speaks with Matt Oostveen, Chief Technology Officer for APJ at Pure Storage, about what it really takes to scale generative AI and intelligent workloads with confidence—and why trust, not just speed, is the new frontier in enterprise AI. Matt pulls back the curtain on Pure Storage’s next-gen architecture—from AI-ready infrastructure and retrieval augmented generation (RAG) to autonomous storage systems that self-manage, self-heal, and optimise performance at scale. Learn how organisations are cutting costs, emissions, and complexity with all-flash solutions, and why real-time data access and data sovereignty are becoming critical business enablers. With stories from NASA to Meta, and a candid look at sustainability in AI infrastructure, this episode is a masterclass in engineering innovation for impact.

September 8, 202514 min

Impact Insights: Trust and Quality in the Age of Intelligent Automation with Tricentis

In this episode of Impact Insights, host Teymoor Nabili sits down with Dheeraj Yadav, Senior Manager of Solution Architecture at Tricentis, to explore how intelligent automation is reshaping the future of quality engineering—without compromising compliance. From AI-powered testing that slashes cycles from weeks to days, to the delicate dance between innovation and regulation, Dheeraj shares insights on how Tricentis helps global enterprises build systems they can trust. Learn why testing the data behind GenAI matters more than ever, and how Tricentis empowers developers and quality engineers alike with model-based, no-code tools and AI copilots.If you’re navigating transformation, driving operational resilience, or accelerating innovation—this conversation delivers sharp clarity in a complex, fast-moving space.