T2RLTalks

Hosted by Travel Technology Research Ltd

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Latest episode

Sep 2026

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About the show

Monthly T2RL podcasts, hosted by our team of experts from around the globe, will share the inside scoop into the underlying trends and expectations behind our research and data, offering a platform for travel industry professionals to stay updated on critical developments and trends in travel technology. Available wherever you get your podcasts. © 2025 T2RL, Travel Technology Research Ltd.

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52 recent

September 24, 2026Episode 2031 min

The State and the Outlook of the Airline Industry LIVE from T2RL Engage 2026

Ian Tunnacliffe, Amanda Campbell and Henry Harteveldt, live from the T2RL Engage 2026 Conference in London, discuss the state of the airline industry and in particular the external pressures that affect it. Referencing the hot-off-the-press report; Everything Is Connected -T2RL's Airline Industry Outlook (available on t2rl.net ) they reminisce on subjects from DC8 aircraft to 2026 wars and extreme weather and future issues of AI, sustainability and climate change impacts. Listen now to see how they find cause for optimism.

September 22, 2026Episode 1916 min

Engage 2026 LIVE - The Market for Airline Retailing and Delivery Systems 2026

Ian Tunnacliffe, Amanda Campbell and Mark Lenahan, live at T2RL Engage 2026 in London, discuss the state of the market for airline commercial systems including PSS and the new Offer Order Settle Deliver systems to coincide with today’s publication of the The Market for Airline Retailing and Delivery Systems Report, now available on t2rl.net for subscribers.

September 4, 2026Episode 1815 min

Legacy to Next-Gen: Glide Path or Turbulence?

Join Ian Tunnacliffe and Amanda Campbell of T2RL alongside Steph Toomey from Globant in our most recent episode.It’s easy to talk about transforming airline IT, but it’s hard to execute. How can airlines modernise core systems while protecting operational stability? What checks and balances can be put in place to reduce turbulence during the journey.

August 10, 2026Episode 1718 min

Channels are shifting. Are airlines?

Ian Tunnacliffe talks to Mike Reyes from Sabre and T2RL's Amanda Campbell in an extract from a longer conversation. Agentic AI is rapidly changing how travelers search, compare, and book travel. Ahead of T2RLEngage 2026, Mike Reyes explores what this shift means for airline retailing and how airlines can maintain control of their offers, customer relationships, and commercial outcomes as discovery increasingly moves into AI-powered channels.

August 4, 2026Episode 1639 min

OOSD Update

Ian Tunnacliffe , Ian Luck and Yuna Huellou discuss the progress towards adoption of modern standards and inevitably the involvement of Artificial Intelligence in the industry migration to Offer Order Settle Deliver.

August 3, 2026Episode 1524 min

Is Delivery Having its Cinderella Moment?

Ian Tunnacliffe and Amanda Campbell of T2RL hear from Ink Innovations CEO Shawn Richards about the current status and outlook for the Delivery of services within modern airline technology platforms. For years the industry focused on Offers and Orders while Delivery remained the overlooked stepchild of airline retailing. Is delivery finally getting its moment and what measurable value can we expect to see as a result?

July 23, 2026Episode 1422 min

Making Modularity Real: Interoperability and the Economics of Transition

In anticipation of the T2RL Engage 2026 Conference in September Ian Tunnacliffe talks to Barbara Moreno and Jonathan Newman of our Knowledge Partner Accelya about the realities and future of modularity in airline technology. Interoperability has become one of the industry's biggest talking points, promising greater flexibility, faster innovation and freedom from vendor lock-in. But how close are airlines to making it a reality? What technical, commercial and organisational barriers remain, and what will it take to build truly open airline retailing? Join industry leaders as they separate ambition from execution.

July 20, 2026Episode 723 min

Do Airline AIs Need a Matchmaker?

Ian Tunnacliffe and Rasih Ustun of T2RL talk to Justin Jander, Senior Director of Product Management at PROS. Dynamic pricing with AI requires interaction and coordination between multiple models running different functions. How can we ensure there are smooth interactions as the world becomes more AI reliant?

July 13, 2026Episode 1337 min

Airline Operations Systems in Focus: Insights from the T2RL Market Report 2026

How is the airline operations systems market evolving, and what does it mean for airlines making technology decisions today? In this episode of T2RLTalks, Amanda Campbell, Head of Research at T2RL, steps in for regular host Ian Tunnacliffe. Joining her in the studio are Bert Craven, Deputy CEO at T2RL, John Szatkowski, SVP Digital at Seabury Airline Strategy Group, and Claire Taitte, VP at Seabury Airline Strategy Group, to discuss the key findings of the T2RL Airline Operations Systems Market Report 2026. Together, they explore: * Continued vendor consolidation across the market * Why suboptimal technology decisions can have lasting operational and commercial consequences * How vendors can build stronger, more successful engagement with airlines If you're involved in airline operations, digital transformation, or technology strategy, this episode offers valuable insight into one of aviation's most important, yet often overlooked, software markets.

July 2, 2026Episode 1019 min

Interlining Workshop Podcast

In this episode of T2RL Talks, host Ian Tunnacliffe is joined by industry experts Jerry Foran and Gyorgyi Szantner to tackle one of the most complex and "thorny" issues in aviation: interlining in the modern retailing era.While the foundations of interlining date back to 1947, the digital revolution is forcing a major rethink of how carriers cooperate. The team explores why the traditional Multilateral Interline Traffic Agreement (MITA) is struggling to keep pace with dynamic pricing, non-interlineable fees, and the rise of low-cost carriers.Key discussion points include: The Revenue Control Crisis: Why current settlement processes often leave airlines with little control over the final revenue they receive. Expanding the Ecosystem: The challenge of integrating non-airline partners, such as rail and bus companies, into a seamless customer journey. The Path to Modern Retailing: Assessing whether the industry is ready for the shift toward "Offer, Order, Settle, Deliver" and the status of new frameworks like IATA’s Standard Retailer Supplier Interline Agreement. This conversation serves as an essential preview for the upcoming T2RL Engage conference in London this September, where Jerry and Gyorgyi will lead a dedicated workshop to map out the future of airline partnerships. Whether you are a seasoned specialist or new to the field, this episode provides a comprehensive look at why modernising interlining is critical for the future of airline profitability and the passenger experience.