Salesforce Radio

Hosted by Ben Miller

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Apr 2025

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About the show

Welcome to Salesforce Radio, your destination for insights, news, and community connections within the dynamic Salesforce ecosystem. Join us as we delve into the latest innovations, share expert perspectives, and unveil strategies to empower your Salesforce journey. Whether you're an admin, developer, consultant, or enthusiast, this platform is here to keep you informed and inspired. Get ready to immerse yourself in the heart of the Salesforce community with Salesforce Radio. Brought to you exclusively by Titan, the #1 no-code platform for the planet’s leading CRM.

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20 recent

April 9, 2025Episode 2039 min

#020 - Khyati Pal - YPP Consulting

In this episode, Khyati Pal, founder of YPP Consulting, breaks down why recruitment is anything but straightforward – and how Salesforce can bring much-needed clarity and structure to an industry full of moving parts. From building custom CRMs to navigating complex implementations, she shares honest insights on what works, what doesn’t, and why the user experience should always come first.We talk about:The dual-customer challenge in recruitmentHow to avoid overcomplicating your Salesforce setupBuilding systems that people actually useCommon pitfalls in CRM adoptionWhat Khyati’s most excited about in the Salesforce ecosystem todayWhether you're in recruitment, operations, or simply trying to get more out of your CRM – this episode’s worth a listen.

January 23, 2025Episode 1932 min

#019 - Andre Van Kampen - MVP

In this episode of Salesforce Radio, we’re kicking off the new year with an inspiring conversation with Andre van Kampen, Salesforce MVP, consultant, and organizer of Amsterdam's Yeur Dreamin’ conference. André shares his accidental journey into the Salesforce ecosystem, insights into the critical role of data quality in AI, and what it takes to succeed as a consultant. What You’ll Learn: The importance of data quality for AI readiness and how organizations can start improving their processes. Andre’s unique journey from IT professional to Salesforce MVP and community leader. Lessons learned from consulting across industries like manufacturing, utilities, and healthcare. How mentorship and community events shape the Salesforce ecosystem. The keys to successful Salesforce implementations, including communication and stakeholder buy-in.

December 4, 2024Episode 1838 min

#018 - Amy Oplinger Singh

Ever felt stuck in your career or unsure of your next step? Amy Oplinger Singh, Head of Growth and Partnerships at @dataimporter.io, shares her journey from sales to becoming a trusted voice in the Salesforce ecosystem. In this episode of Salesforce Radio, Amy opens up about her leap of faith into Salesforce, learning the platform with zero technical experience, and building a network that changed everything. She talks candidly about impostor syndrome, finding her passion, and how saying yes (even when it’s scary) can lead to incredible opportunities. Packed with insights, humor, and actionable advice, this episode is one you won’t want to miss!

November 20, 2024Episode 1745 min

#017 - Francis Pindar - Technical Architect and Coach

In this episode, we’re joined by Francis Pindar, technical architect, coach, and founder of London’s Calling, one of the premier Salesforce conferences. Francis takes us on a journey through his early days in the Salesforce ecosystem, the challenges of its early technology, and how the platform has evolved into a powerhouse for businesses worldwide.Topics covered include: The story behind London’s Calling and its growth over 10 years. Francis’ unique path from visual effects and e-commerce to Salesforce consulting. Insights into specializing within the vast Salesforce ecosystem. How AI is shaping Salesforce and enhancing productivity. The importance of community events like Dreamforce and London’s Calling. This episode offers inspiration, practical advice, and a deeper look at what makes the Salesforce community thrive.

September 5, 2024Episode 1640 min

#016 - Emmanuel Fousteris - PWC South Africa

In this episode of Salesforce Radio, we sit down with Emmanuel Fousteris, from PwC South Africa, to explore his incredible journey from economics and investment management to becoming a sought-after Salesforce consultant. Emmanuel shares his unique path, starting in finance and marketing, and how a pivotal conversation led him to embrace the Salesforce ecosystem. Whether you're a Salesforce enthusiast, a consultant, or just curious about the power of tech in making a positive impact, Emmanuel’s insights and stories will inspire you. Don’t miss out on this engaging conversation!

August 14, 2024Episode 1535 min

#015 - Eric Praud

Join us on Salesforce Radio as we dive into the incredible journey of Eric Praud, a Salesforce MVP who transitioned from a career in catering to becoming a seasoned expert in the Salesforce ecosystem. In this episode, Eric shares insights from his 14-year journey, starting from his early days in Salesforce support to becoming a top consultant. Discover how he navigated the challenges of switching careers, embraced the evolving landscape of Salesforce, and the unique perspective he brings to the community. Whether you're new to Salesforce or a seasoned professional, Eric's story is both inspiring and full of practical advice. Tune in for a blend of personal experiences, professional growth, and a deep dive into what makes Salesforce such a powerful platform.

August 7, 2024Episode 1428 min

#014 - Gian Piere Vallejos Bardales - Hablemos de Salesforce

Welcome to Salesforce Radio! We’re chatting with Gian Piere Vallejos, a Salesforce MVP and developer from Peru. In this episode, Gian shares his journey from web development to becoming a key figure in the Salesforce ecosystem. Discover how authenticity and generosity have shaped his career and community contributions. Gian also delves into his personal focus on philosophy and spiritual well-being, offering insights on balancing professional success with personal growth. Plus, explore his candid thoughts on the impact of AI in Salesforce and the importance of realistic expectations. Whether you're a seasoned Salesforce professional or just starting out, this episode offers valuable perspectives and inspiration for everyone.

July 23, 2024Episode 1337 min

#013 - Warren Walters

Welcome to Salesforce Radio! We’re chatting to Warren Walters, a Salesforce MVP with 18 certifications and over a decade of experience in the Salesforce ecosystem. In this episode, Warren shares his journey from high school robotics enthusiast to renowned Salesforce developer. Discover what makes Salesforce development unique, how it simplifies complex projects, and why Warren fell in love with the platform. We dive into Warren's career path, exploring his early days of coding, his transition into consulting, and the variety of roles he's undertaken. Warren also sheds light on his passion for education and his mission to demystify coding and empower new developers through programs like Cloud Code Academy. Whether you're a seasoned developer, an aspiring coder, or just curious about the world of Salesforce, this episode offers valuable insights and inspiration. Tune in to hear about Warren's experiences, challenges, and the ever-evolving landscape of Salesforce development.

July 10, 2024Episode 1237 min

#012 - Maria Rajpoot

Welcome to Salesforce Radio, your destination for insights, news, and connections within the dynamic Salesforce ecosystem! In Episode 12 of Salesforce Radio, Ben Miller pulls up a seat with Salesforce professional Maria Rajpoot. Maria has years of experience in marketing and CRM. So join us in discovering more about Maria's career journey and how she started from not knowing anything about the ecosystem to working directly on the tech side of Salesforce 18 years later. Maria discusses how important it is to understand your business and what needs to change before kicking off implementation. She also zones in on how UI/ UX design can enhance productivity for end-users. Make sure to stay tuned for all the highlights from this thought-provoking conversation, and find out what Maria thinks are the biggest Salesforce trends in 2024!

July 1, 2024Episode 1144 min

#011- Eric Dreshfield

Eric Dreshfield, Salesforce MVP Hall of Famer, shares his inspiring journey within the Salesforce ecosystem. From working a temporary call center job to becoming an influential community leader, Eric's story showcases the power of involvement and genuine connections. Discover how Eric's passion for learning led him to taking part in user group meetings, start his own, and eventually transition into impactful roles focused on community building and event management. Learn how the supportive Salesforce community shaped his career and how updating his LinkedIn profile opened new doors for independent consulting. Eric's story emphasizes the importance of personal branding, giving back to the community, and leveraging the ISV market for professional growth. Whether you're a Salesforce beginner or a seasoned expert, this episode offers valuable insights on thriving in the ecosystem.