Right on Time with RouteSmart

Hosted by RouteSmart Technologies

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Latest episode

Mar 2026

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EN-US

About the show

Right on Time with RouteSmart is a monthly podcast featuring interviews with leaders in the routing technology and logistics industries. RouteSmart is the world's leader in intelligent routing, serving clients in newspapers, public works, postal/local delivery and utility industries.

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30 recent

March 10, 2026Episode 218 min

Why RouteSmart Renamed Its Core Products—and What It Means for Clients

RouteSmart recently introduced a new naming structure for its core solutions: RouteSmart Optimize, RouteSmart Plan, and RouteSmart Engine. But this change goes far beyond branding.In this episode of Right on Time with RouteSmart, host Matt Kemeny is joined by VP of Marketing Doug Hill and Product Manager Caroline Van Hook to discuss the strategy behind the evolution and how the updated names better reflect how organizations use RouteSmart technology every day.Caroline, who joined RouteSmart earlier this year and leads the development of RouteSmart Plan (formerly RouteSmart for ArcGIS Pro), shares insights into how the product team is helping clients transition smoothly while continuing to integrate seamlessly with Esri technology.Together, the group explains how the new naming structure clarifies how RouteSmart’s solutions work together, reinforces the company’s long-term vision, and positions RouteSmart for continued innovation across industries.In this episode, you’ll learn:• Why RouteSmart decided now was the right time to evolve its product names • How RouteSmart Optimize, RouteSmart Plan, and RouteSmart Engine work together • What customers can expect — and what isn’t changing • How the new structure supports future innovation and growthRight on Time with RouteSmart is the podcast that brings industry leaders together to discuss the challenges and innovations shaping waste and recycling, postal and parcel, newspaper delivery, and utility/field service route planning and optimization.To learn more about RouteSmart and how intelligent route planning can improve safety and efficiency, visit RouteSmart.com.Follow, rate, and subscribe to Right on Time with RouteSmart wherever you get your podcasts—and join the conversation on LinkedIn to stay updated on new episodes and insights.

December 22, 2025Episode 631 min

Snow, Surges, and Strategy: Inside Winter Safety and INTERSECT 2026

Winter brings a unique set of challenges for field-based teams across the industries RouteSmart serves—waste collection, public works, parcel and postal delivery, utilities, field services, and newspaper distribution. In this episode of Right on Time with RouteSmart, host Matt Kemeny is joined by industry veteran David Biderman, former executive director and CEO of the Solid Waste Association of North America, and Jessica Cearfoss, RouteSmart Senior Business Development Manager, for a timely conversation on keeping crews safe during cold-weather operations.We dig into practical reminders for working in snow, ice, and freezing temperatures, discuss how the post-Christmas surge in waste volume increases the risk of strains and injuries, and explore how intentional route design can reduce dangerous maneuvers during high-pressure seasons.The episode also offers an early look at INTERSECT 2026, RouteSmart’s two-day learning and collaboration event coming March 17–18 to Orlando, Florida. Attendees can expect hands-on training, one-on-one consulting, product roadmap insights, peer roundtables, and a five-year vision for the future of RouteSmart solutions.Whether you’re preparing your teams for winter or planning ahead for Orlando, this episode delivers timely insights to support safer, more efficient operations—no matter your industry.Right on Time with RouteSmart is the podcast that brings industry leaders together to discuss the challenges and innovations shaping waste and recycling, postal and parcel, newspaper delivery, and utility/field service route planning and optimization.To learn more about RouteSmart and how intelligent route planning can improve safety and efficiency, visit RouteSmart.com.Follow, rate, and subscribe to Right on Time with RouteSmart wherever you get your podcasts—and join the conversation on LinkedIn to stay updated on new episodes and insights.

September 16, 2025Episode 544 min

Back to School, Back to Safety: Protecting Waste Collection Workers in America’s 4th Most Dangerous Job

As students head back to school and streets grow busier with children, buses, and parents, waste collection crews face heightened risks on the job. According to the Bureau of Labor Statistics, waste collection ranks as the fourth most dangerous occupation in America. This episode of Right on Time with RouteSmart takes a hard look at how the industry can make waste collection safer during the back-to-school rush—and beyond.In this episode, RouteSmart Senior Communications Manager and podcast host Matthew Kemeny welcomes three distinguished guests:David Biderman, national safety advocate for the waste collection industry and former executive director of the Solid Waste Authority of North America (SWANA).Jessica Cearfoss, Senior Business Development Manager at RouteSmart, who works with waste collection organizations. Danielle Baci, Senior Client Success Manager at RouteSmart, who also works with waste collection organizations. Together, they unpack the leading causes of fatalities in the industry—workers struck by their own trucks or passing vehicles—and why these tragedies occur more frequently among smaller haulers than large national companies. The discussion explores how dangerous practices, such as meandering on busy streets, put workers in harm’s way, and how simple adjustments—such as shifting to same-side collection—can dramatically improve safety.Proper route planning also plays a leading role. Listeners will learn how RouteSmart’s penalty settings, time-window controls, and intersection-level customization help clients reduce risk in high-traffic zones, especially near schools. Combined with local expertise, these tools empower companies to plan safer, more efficient routes while avoiding costly accidents and multimillion-dollar claims.The episode also highlights:Why seatbelts and high-visibility clothing remain critical, everyday defenses for crewsHow public awareness and responsible disposal of hazardous materials (like lithium-ion batteries) can save livesThe importance of safety incentives, from public recognition to innovative programs modeled abroadTraining fundamentals that keep teams fit for work, prepared for pre-trip inspections, and committed to route adherenceAbove all, this conversation reinforces a vital truth: everyone—drivers, planners, and the public—plays a role in ensuring that waste workers make it home safely each day. Safety isn’t seasonal; it’s a year-round responsibility.Right on Time with RouteSmart is the podcast that brings industry leaders together to discuss the challenges and innovations shaping waste and recycling, postal and parcel, newspaper delivery, and utility/field service route planning and optimization.To learn more about RouteSmart and how intelligent route planning can improve safety and efficiency, visit RouteSmart.com.Follow, rate, and subscribe to Right on Time with RouteSmart wherever you get your podcasts—and join the conversation on LinkedIn to stay updated on new episodes and insights.

August 12, 2025Episode 439 min

Driving Growth Through Intelligent Route Planning: Smith Brothers’ Success Story

What does it take to deliver milk, eggs, cheese, and 650+ SKUs to 70,000 homes every week — while keeping routes efficient, customers happy, and growth on track? In this episode of Right on Time with RouteSmart, host Matt Kemeny sits down with James Kostoroski, Director of Logistics at Smith Brothers, and Jason Fry, Senior Business Development Manager at RouteSmart, to explore the art and science behind modern dairy delivery.From adapting to COVID-fueled growth and managing overflow routes, to leveraging RouteSmart’s Routing as a Service (RaaS) for precise starts assignment, James shares how data, discipline, and deep customer relationships drive results. You’ll also hear how Smith Brothers expanded into Portland, Ore., doubled its SKU offerings, and moved into a state-of-the-art headquarters — all while honoring the timeless milkman tradition.Right on Time with RouteSmart is the podcast that brings industry leaders together to discuss the challenges and innovations shaping waste and recycling, postal and parcel, newspaper delivery, and utility/field service route planning and optimization.To learn more about RouteSmart and how intelligent route planning can improve safety and efficiency, visit RouteSmart.com.Follow, rate, and subscribe to Right on Time with RouteSmart wherever you get your podcasts—and join the conversation on LinkedIn to stay updated on new episodes and insights.

June 9, 2025Episode 336 min

Rerouting Risk: Building a Culture of Safety in Waste & Recycling

In this special National Safety Month edition of Right on Time with RouteSmart, we dive into one of the waste and recycling industry’s most pressing challenges: safety.Host Matthew Kemeny sits down with David Biderman, industry thought leader and former CEO of SWANA, Bridgett Biggs, Senior Corporate Safety Manager at Rumpke Waste & Recycling, Tim Bath, Senior VP of Hauling at Rumpke, and Danielle Baci, Senior Client Success Manager at RouteSmart to explore what it really takes to build and sustain a culture of safety. The group also shares insights on how intelligent routing is helping crews avoid risky maneuvers—and stay safe on the job.With the waste industry recently ranked as the fourth most dangerous profession in the U.S., this conversation is a must-listen for anyone in the field.Right on Time with RouteSmart is the podcast that brings industry leaders together to discuss the challenges and innovations shaping waste and recycling, postal and parcel, newspaper delivery, and utility/field service route planning and optimization.To learn more about RouteSmart and how intelligent route planning can improve safety and efficiency, visit RouteSmart.com.Follow, rate, and subscribe to Right on Time with RouteSmart wherever you get your podcasts—and join the conversation on LinkedIn to stay updated on new episodes and insights.

May 5, 2025Episode 236 min

Bay Area Balance: How Intelligent Route Planning Changed the Game

How do you turn outdated routes, manual data corrections, and underused truck hours into an efficient, high-performing waste operation?In this episode of Right on Time with RouteSmart, we head to the Bay Area to chat with Gene Della Zoppa, CEO and Managing Partner of Mill Valley Refuse Service, about how his team reimagined their approach to routing using RouteSmart Online.Joining the conversation are Dave Oxenford, RouteSmart Implementation Consultant, and Jessica Cearfoss, Senior Business Development Manager, who helped guide Mill Valley through the transformation.We’ll cover: ✅ Reducing overtime and boosting truck capacity from 90% to 95% ✅ Improving data quality and unlocking better decision-making ✅ Reorganizing routes for balance, efficiency, and driver buy-in ✅ Overcoming challenges with legacy systems ✅ What’s next for Gene’s team as they continue optimizing operationsWhether you’re a municipal hauler, private collector, or just obsessed with operational efficiency—this episode is worth a listen.Right on Time with RouteSmart is the podcast that brings industry leaders together to discuss the challenges and innovations shaping waste and recycling, postal and parcel, newspaper delivery, and utility/field service route planning and optimization.To learn more about RouteSmart and how intelligent route planning can improve safety and efficiency, visit RouteSmart.com.Follow, rate, and subscribe to Right on Time with RouteSmart wherever you get your podcasts—and join the conversation on LinkedIn to stay updated on new episodes and insights.

February 6, 2025Episode 127 min

Free Safety Summit Tackles Waste Industry Risks as Alarming Data Emerges

Waste collection ranks as the fourth most dangerous job in America, and the latest Bureau of Labor Statistics data underscores the urgent need for improved safety measures. As the industry gears up for the Waste Advantage Safety Summit on March 20, we’re diving into how technology, intelligent route optimization, and industry collaboration can help reduce accidents and save lives.In this episode of Right on Time with RouteSmart, host Matthew Kemeny is joined by:David Biderman, president of Biderman Consulting, LLC and former Executive Director of the Solid Waste Association of North America (SWANA), discusses the biggest safety challenges facing waste workers today.Jon Knazur, Business Development Manager at RouteSmart Technologies, explains how intelligent route planning eliminates dangerous maneuvers like backing up, U-turns, and street crossings.Tune in as we explore how data-driven route planning and industry initiatives—like the upcoming Safety Summit—are driving real change. Subscribe now to Right on Time with RouteSmart on your favorite podcast platform and follow us on social media to stay updated!Right on Time with RouteSmart is the podcast that brings industry leaders together to discuss the challenges and innovations shaping waste and recycling, postal and parcel, newspaper delivery, and utility/field service route planning and optimization.To learn more about RouteSmart and how intelligent route planning can improve safety and efficiency, visit RouteSmart.com.Follow, rate, and subscribe to Right on Time with RouteSmart wherever you get your podcasts—and join the conversation on LinkedIn to stay updated on new episodes and insights.

July 11, 2024Episode 332 min

Heatwave Heroes: Protecting Waste Workers in Summer's Peak

In this timely episode, join RouteSmart's Danielle Baci, Jessica Cearfoss, and safety expert David Biderman as they delve into crucial safety measures for waste collection workers during the sweltering summer months. We cover everything from hydration practices and heatstroke prevention to strategies for reducing fire risks. With actionable tips and insights, this discussion is an essential listen for anyone involved in waste management seeking to ensure the well-being of their teams during these challenging conditions. Tune in to learn how to keep your crew cool, safe, and efficient all summer long.Right on Time with RouteSmart is the podcast that brings industry leaders together to discuss the challenges and innovations shaping waste and recycling, postal and parcel, newspaper delivery, and utility/field service route planning and optimization.To learn more about RouteSmart and how intelligent route planning can improve safety and efficiency, visit RouteSmart.com.Follow, rate, and subscribe to Right on Time with RouteSmart wherever you get your podcasts—and join the conversation on LinkedIn to stay updated on new episodes and insights.

April 25, 2024Episode 228 min

Tech Trash Talk: Investing in Innovation for Safer Waste Collection

Join us as we explore how technology intersects with safety in the waste and recycling industry, featuring insights from renowned experts former SWANA CEO David Biderman, RouteSmart's Jessica Cearfoss and Danielle Baci, and Rumpke's Tim Bath. This episode analyzes the critical safety challenges faced by the industry, from property damage and worker injuries to life-threatening incidents on collection routes. Our panel of industry experts discusses transformative solutions, highlighting how route optimization and telematics are essential tools in enhancing workplace safety. As we approach the Waste Expo from May 7-9 in Las Vegas, let's celebrate the significant strides made by industry leaders and learn how these technological advancements can spearhead a safer, more efficient future in your operations. Join us for an enlightening discussion that promises not just insights but a roadmap to a safer technological landscape in waste management.Right on Time with RouteSmart is the podcast that brings industry leaders together to discuss the challenges and innovations shaping waste and recycling, postal and parcel, newspaper delivery, and utility/field service route planning and optimization.To learn more about RouteSmart and how intelligent route planning can improve safety and efficiency, visit RouteSmart.com.Follow, rate, and subscribe to Right on Time with RouteSmart wherever you get your podcasts—and join the conversation on LinkedIn to stay updated on new episodes and insights.

April 2, 2024Episode 135 min

Alley-Oops: Unveiling the Waste Woes of Alley Service

We're talking trash again, and this one may be right up your alley. Kicking off the first episode of Season 4, Solid Waste Expert and Former SWANA Executive Director/CEO David Biderman joins the Director of Solid Waste for the City of Baltimore DPW, Craig Jeter, and RouteSmart Technologies' Senior Business Development Manager Jessica Cearfoss in a robust discussion about the unique safety and logistical challenges that alley service collection presents. Hosted by Senior Communications Director Matthew Kemeny, our panel of experts uncovers the unseen hurdles of city waste services and shares innovative strategies for safer and more efficient alley collection practices. Tune in for our latest episode for a deep dive into urban alleyways where we’re not just hauling away the trash—we’re redefining waste management from the ground up.Right on Time with RouteSmart is the podcast that brings industry leaders together to discuss the challenges and innovations shaping waste and recycling, postal and parcel, newspaper delivery, and utility/field service route planning and optimization.To learn more about RouteSmart and how intelligent route planning can improve safety and efficiency, visit RouteSmart.com.Follow, rate, and subscribe to Right on Time with RouteSmart wherever you get your podcasts—and join the conversation on LinkedIn to stay updated on new episodes and insights.