Creating a New Category in Payments with Avendo’s Viktor Popovic
Viktor Popovic left war-torn Yugoslavia as a refugee and went on to build Ultimate Washer, an e-commerce business he ran for 21 years before a successful exit in 2024. He is now co-founder and president of Avendo, a fintech SaaS platform that has payment processors compete in real time for each card transaction, so merchants get better rates. In this episode, Kyle and Viktor talk about: How keyword research turned a list of aviation products into a pressure washer business, even though Viktor had never held one Surviving Google’s Penguin update, which wiped out the company’s organic traffic overnight, and rebuilding on Amazon Knowing when to sell: exiting at your peak instead of on the way down Turning a pain point he had as a merchant into a new payments category Solving the marketplace “catch-22” by building merchant demand first, then using that volume to bring processors on board An unexpected technical challenge: unified reconciliation across multiple processors Moving from reactive firefighting to designing the business on purpose Learning to delegate and trust your team Why being too risk-averse and bootstrapping too slowly has a real cost Links from the Show: Website: Avendo LinkedIn: Victor Popovic Book: Start. Scale. Exit. Repeat. More by Kyle: Follow Prodity on TikTok Follow Kyle on TikTok Sign up for the Prodity Newsletter for more updates. Kyle's writing on Medium Prodity on Medium Like our podcast, consider Buying Us a Coffee or supporting us on Patreon






