Powertime

Hosted by Scott Meddings and Matt Noble

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Latest episode

Aug 2026

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EN-US

About the show

This podcast delves into the subtleties of Low-code development and the mastery of leading a high-achieving technology team. It provides vital technical leadership guidance and insights into emerging trends like AI, including how to synergize AI with Low-code for enhanced outcomes. The discussion encompasses strategies for implementing a Low-code framework in your organization, addressing leadership, technological advancements, and more. It’s important to highlight that this podcast is independently produced and is not associated with Microsoft or NCS, reflecting only the personal opinions of the speakers For more information or to sign up to our newsletter please go to powertime.au

Listen to episodes

28 recent

August 7, 20261 hr 0 min

E28: Token maxing madness , locally hosted LLM's , Power platform is stronger than ever - Guest Brent O'toole

Join Matt Noble, Director at GetAi, Scott and Brent as they delve into the dynamic world of AI and its transformative impact on business processes. Listeners will gain insights into the latest trends in AI Token maxing, balancing personal and enterprise-level automation with LLMs, and the significance of governance in deploying AI solutions. With firsthand experiences from industry events and discussions around Microsoft’s evolving technologies, this episode provides a comprehensive perspective on navigating the complexities of AI integration. Tune in for actionable strategies that can enhance workplace efficiency and clarity in decision-making, ensuring listeners stay at the forefront of this exciting technological landscape. https://www.linkedin.com/in/brentotoole/

July 8, 20261 hr 0 min

E:27 Build Discussions and is PowerBI now DEAD with Greg Nash.

Join Greg Nash, Director of Cloud & AI Platforms at GetAI, for an insightful conversation that dives deep into the evolving landscape of data, AI, and cloud technologies. With over a decade of expertise, Greg shares his invaluable insights on Microsoft's latest advancements, including Power BI and the transformative potential of platforms like Fabric. Listeners will gain a clear understanding of how businesses can leverage AI for substantial productivity gains, while also exploring the ROI of running large language models locally on devices. This episode not only highlights groundbreaking tools like Scout and recent innovations from the Build conference, but also emphasizes the importance of strategic thinking in tech adoption. Get ready to unlock new perspectives on the intersection of technology and business success! https://www.linkedin.com/in/gregnash78/ https://PowerStudio.au Https://powertime.au

June 3, 20261 hr 0 min

E26 : Bert Wijns Returns: AI Insights, Industry Shifts and Vibe coded projects.

Join Power Time as Bert Wijns returns for an engaging discussion about the rapid evolution of AI technologies and their impact on the enterprise landscape. As the first-ever three-time guest on the show, Burt shares insights from his unique journey, having transitioned from a long tenure at Microsoft to founding his own AI consultancy. Listeners will gain a deep understanding of the latest advancements in AI tools, from improved response accuracy to autonomous development capabilities. They’ll explore the blurring lines between developer roles and how leveraging these advanced technologies can enhance productivity. With real-world anecdotes and valuable takeaways, this episode is a must-listen for anyone looking to stay ahead in the dynamic world of AI and tech. https://www.linkedin.com/in/bertwijns/

April 8, 20261 hr 0 min

E25: Why we took some time off !! AI Insights and Future Trends in Tech

In this episode of Power Time, Matt and Scott dive deep into the transformative changes sweeping the AI landscape. After a two-month break to recalibrate and strategize for the year ahead, they discuss the insights they've gained on industry trends and the significance of generative AI in platform configurations. With plans to welcome influential guests and share valuable perspectives, Matt and Scott reflect on their experiences in the tech world and the exciting developments on the horizon. Tune in for a thought-provoking conversation that promises to reshape your understanding of AI and its future implications.

January 1, 202653 min

E24 : Power Time Predictions: Invisible CRMs, Personal AI & the Robot Rise

In this episode of "Power Time Predictions," hosts Nathan, Brent, Matt, and Scott analyze last year's forecasts and present new predictions for the upcoming year. They delve into key topics such as AI adoption, Copilot integration, the evolution of the Power Platform, and the emergence of invisible CRMs as a behavioral memory layer. The discussion also highlights personal AI assistants, advancements in robotics, and geopolitical shifts in model leadership. Listeners will gain valuable insights into customer adoption, governance challenges, and practical strategies for developers, solution engineers, and business leaders navigating the evolving AI landscape.

November 1, 202544 min

E21: David Walker Group CTO Westpac Bank - How AI Will Transform Banking & Westpac's Vision for AI

In this episode, Westpac Group CTO David Walker shares insights into the bank's integrated approach to artificial intelligence, detailing initiatives like Copilot, GitHub tools, and the Growth Labs’ AI Shark Tank. He elaborates on the "My Digital Twin" vision and the bank's strategic partnerships with Microsoft aimed at modernizing legacy systems. Join us as we discuss the transformative potential of AI in enhancing engineer productivity, navigating compliance, and exploring innovative trends such as humanoid robots and agent-to-agent interactions that could redefine customer experiences.

October 1, 202532 min

Special Edition - Kids Helpline's Tracy Adams on the 24/7 Campaign and Why the Contact Centre Is Crucial for Young People

In this special edition episode, hosts Scott and Matt welcome Tracy Adams, CEO of Your Town and Kids Helpline, to discuss the vital role of technology in transforming mental health support for children. Tracy shares insights on how Kids Helpline is harnessing AI and innovative technologies to enhance service delivery, improving response times and personalizing care for young people in need. The conversation also delves into their strategic goals for outreach and maintaining human connection in counseling as technology evolves. Additionally, learn about the upcoming 24/7 Giving Day campaign to ensure that every child has access to the professional help they require.

September 1, 202537 min

E22: Part 1 - How AI Is Rewiring the Contact Center - Special Guests Tim Knox and Michael Clark

In this first part of a two-part series, industry leaders Tim Knox and Michael Clark delve into the significant ways AI is reshaping contact centers. They explore topics such as real-time intent detection, transcription capabilities, and the implementation of AI-driven front-ends, while also addressing regulatory challenges in the finance sector. This conversation highlights practical use cases, the evolving role of human agents, and strategic discussions on the future of contact center technology over the next 12 to 18 months, making it essential for anyone considering transformation in this space.

August 1, 202545 min

E23: Part 2 Inside Microsoft’s Contact Center Revolution: AI Agents & CoPilot in Action with Jennifer Lowry

In this episode of Power Time, hosts Scott and Matt engage with Jennifer Lowry from Microsoft’s Customer Zero team to explore the transformative role of AI in large-scale customer support. Jennifer shares insightful statistics from Microsoft Support, detailing the implementation of CoPilot and multi-agent systems across 92 contact centers. The discussion delves into advanced capabilities such as intent routing, process automation, and knowledge-harvesting agents that enhance first-call resolution and alleviate agent workload. Additionally, the conversation highlights the human-centered benefits of AI, including improved empathy, multilingual support, and proactive issue resolution, while looking ahead to the future of innovation in contact centers.

July 1, 202537 min

E19: CVP Power Platform Ryan Cunningham chat to Matt and Scott about the Platform and AI

In this episode of Power Time, Matt and Scott welcome Ryan Cunningham, Corporate Vice President at Microsoft, to explore the dynamic landscape of the Power Platform and its intersection with artificial intelligence. Ryan shares insights on how companies like Heineken empower nearly 100,000 users with a lean team, leveraging low-code solutions to drive innovation. The conversation highlights advancements in governance, the pivotal role of Copilot Studio, and the emergence of agent feeds—transformative tools that enhance collaboration and streamline business operations. Join us for a deep dive into the future of digital transformation and the vital strategies for optimizing processes across enterprises.