Power Chats

Hosted by Christine Martindale

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Latest episode

Jun 2026

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EN-US

About the show

The Power Chats podcast is a platform created to spotlight team members of Mitsubishi Power Americas who share a passion for bringing the best customer service solutions to our internal and external customers. The goal is to facilitate collaboration and connections among team members and educate listeners through authentic conversations that can help bring awareness to positive aspects in all that they do.

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34 recent

June 10, 202617 min

Power Chats Podcast Episode #33 - TOMONI HUB

Join us for Episode #33 of the Power Chats Podcast as we spotlight the TOMONI Hub, one of Mitsubishi Power’s most impactful digital and operational capabilities, featuring guest Matt Brickner, Senior Manager of TOMONI Hub Operations.In this episode, we explore what the TOMONI Hub is, why it matters, and who it supports, focusing less on the technical details and more on the real-world, human, and customer impact.Ever wondered how we monitor plant performance in real time, identify issues before they escalate, or bring people and technology together behind the scenes? This episode gives you an inside look. If you’re new to Mitsubishi Power, this is a great starting point, and one you won’t want to miss, especially if you’re interested in taking a tour of the TOMONI Hub.We also touch on outage season and what it means for our teams. If you’re looking to dive deeper into that topic, be sure to check out Episode #16 HERE for more context.Have specific questions about the TOMONI Hub? Reach out to Matt Brickner at matt.brickner@amermhi.com.

May 8, 202630 min

Power Chats Podcast Episode #32 - Why Copilot, Why Now?

Today’s episode is all about Copilot—and it starts with one simple question: Why Copilot, and why now? We explore the human side of adoption—what it’s like to learn something new, how confidence builds over time, and where Copilot is already showing up in day‑to‑day work. You’ll hear real‑world examples from Caroline Lopez, a Copilot Champion, along with an end‑user perspective. We also discuss guardrails, trust, and responsible use. Later in the episode, Eric Hilberg joins us to walk through the required Copilot training, share practical tips to help you get started, and discuss what’s coming next. Overall, this episode provides a comprehensive overview of Copilot—from awareness and adoption to responsible use and next steps.This conversation also connects directly to insights from our OHI Survey. One of the opportunity areas highlighted was how we adapt digital tools to meet business needs, with many comments expressing interest in using AI strategically to be more effective and efficient. Copilot implementation is one of the ways we’re taking action on that feedback.Whether Copilot is brand new to you or you’ve been skeptical about its value, this episode may change the way you think about it.You’ll find helpful resources linked below:Main Copilot Landing PageCopilot Center of Excellence/Training HubCopilot Viva Engage Page

April 22, 202630 min

Episode #31 - Power Chats Podcast - From Intern to Impact: Growing Careers Through IGNITE!

April is National Internship Awareness Month, and in this episode, we’re spotlighting the IGNITE Internship Program and the role it plays in shaping the future of our workforce. Join IGNITE interns Jim Araiza and Sucette Batista Pabey, who share what drew them to Mitsubishi Power, the meaningful work they’ve contributed to, and how mentorship and company culture have helped shape their experience.You’ll hear firsthand how the IGNITE program supports learning, builds confidence, and influences career paths, along with how the program continues to grow and how employees across the company can get involved in supporting our interns.Whether you’re curious about the intern experience, interested in mentoring, or passionate about developing future talent, this episode offers an inspiring look at what IGNITE makes possible.

March 18, 202625 min

Power Chats Podcast Episode #30 - Inside the Transformation Office: Driving Organizational Health Forward

Join us for Episode #30 when we talk with Tai and Francine on how the Transformation Office is driving Organizational Effectiveness (OE), why organizational health matters, and how employee feedback—through initiatives like the Organizational Health Index (OHI) Survey—helps shape meaningful improvements across Mitsubishi Power.

February 18, 202623 min

Power Chats Podcast Episode #29: MIS Series Part 3 — Forecasting (North America & Latin America)

Join us for Episode #29 of the Power Chats Podcast as we continue our series on Market Intelligence and Strategy (MIS) with Part 3: Forecasting in North America and Latin America, with guests Agrim Rattan, Lead Analyst of MIS and Aditya Banerjee, MIS Market Research Analyst. In this episode, Agrim and Aditya share insights into their roles on the MIS team, day-to-day responsibilities, how forecasts are built, how they guide strategy, what drives current market trends for both regions and more!

October 22, 202511 min

Power Chats Podcast Episode #28: MIS Series Part 2 — The Voice of the Customer

Join us for Episode #28 of the Power Chats Podcast as we continue our Market Intelligence and Strategy (MIS) Series with guest Maria Salamanca, Senior Manager of MIS. Together, we unpack what the Voice of the Customer (VoC) truly means and why it matters—starting with a simple but powerful question: What exactly is the “Voice of the Customer”?In this episode, we explore how Mitsubishi Power approaches customer understanding through measurable data. Our conversation covers:How we actually measure customer satisfactionThe key performance indicators (KPIs) tied to customer feedback and brand equityWhere we currently stand with these KPIs and what the latest results revealHow brand equity plays a role in our overall strategy and competitive positioningTune in and power up your perspective on what it really means to listen to the voice that matters most, your customers.

September 26, 202517 min

Episode #27 Power Chats Podcast: Eyes on the Future: Manufacturing, Innovation, and the Energy Transition

In Episode #27 of the Power Chats Podcast, Christine sits down with Iggy Marcinkevicius to discuss the formation and purpose of the Green Transformation–Customer Solutions Group (GX CSG), a newly established team delivering integrated decarbonization solutions across MHI Group companies.Iggy’s team reports to Shinsuke Murakami, EVP and Co-COO of Energy Transition Businesses at Mitsubishi Power. Together, they explore GX CSG’s mission, strategic priorities, and its role in advancing the energy transition and driving innovation within the manufacturing sector. For context, GX CSG was launched under MHI’s GX Solutions Business Domain, established in March 2024 to accelerate growth in energy transition initiatives and support MHI’s goal of achieving net zero by 2040.This timely conversation also coincides with National Manufacturing Day, celebrating the critical role of manufacturing in building a more sustainable future.

September 16, 202518 min

Episode #26 of the Power Chats Podcast: Intro to MIS - Part 1

Join us for Part 1 of our MIS (Market Intelligence & Strategy) podcast series on the Power Chats Podcast! In this episode, we sit down with Mousumi and Andrea from the MIS team to unpack what’s happening in today’s fast-moving energy market. From growing demand and GT slot pressure to electricity pricing and the power-hungry rise of data centers, we explore key trends and the challenges they bring.You’ll also hear how the MIS team supports Mitsubishi Power Americas by providing data-driven insights that help shape smart business decisions. Plus, get to know our guests a little better with a few fun facts along the way!Stay tuned for future episodes and an upcoming Lunch and Learn diving deeper into these critical topics.

June 23, 202525 min

Episode #25 – Celebrating Excellence: 2025 Phil Deen Innovation Award Winners

Join us for Episode #25 of the Power Chats Podcast as we welcome two special guests: Josh Giffin, Product Line Manager, and Behnoud Jalalizadeh, Piping Engineering and Materials Manager.We’re excited to speak with them about their team’s outstanding achievement in winning the 2025 Phil Deen Innovation Award. Although our third award recipient, Yoshiyuki Matsuda, Principal Engineer of Mechanical Systems, couldn’t join us, as he’s currently in Thailand supporting the initial fabrication of the newly designed 5JEM2+ enclosure, he generously shared his insights in advance, which we’ll include in today’s conversation. In this episode, we discuss:What this prestigious award means to themHow our core values inspired them to push boundaries and exceed expectationsKey lessons learned along the wayFinal reflections and words of advice for future innovators

May 22, 202527 min

Episode #24 - Memorial Day: Honor, History, and the Heart of a Gold Star Mother and a Blue Star Spouse

As Memorial Day approaches, many of us anticipate a long weekend of barbecues, time with family, and the unofficial start of summer. But for countless others, this day carries a much deeper significance—a solemn remembrance of loved ones who gave everything in service to our country.In this heartfelt episode, we are honored to be joined by three guests who illuminate the true meaning of Memorial Day. Carolyn McGahane, a proud Gold Star Mother, shares the story of her son’s service and ultimate sacrifice. In addition to her role as a military mom, Carolyn brings a legacy of commitment and resilience, having retired a couple of years ago from Mitsubishi Power after 20 years of dedicated service. Katie Burris, a devoted Blue Star Spouse, joins the conversation alongside her husband, Steve Burris, Senior Vice President of Risk and Project Management for NGS and a military veteran. Together, Katie and Steve reflect on the challenges, strength, and enduring sense of community that define life in a military family.Together, Carolyn and Katie open up about what it means to live with the legacy of service—through loss, through love, and through ongoing remembrance. They discuss the support systems that carried them, how Memorial Day has changed in meaning over time, and the importance of honoring not just those who served, but also the families who continue to carry that sacrifice every day.🎧 Join us for this moving discussion and remember: Memorial Day is not just a date on the calendar—it’s a promise to honor and remember, every single day.