Navigating Digital Payments

Hosted by Worldline

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Jun 2025

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About the show

The Navigating Digital Payments podcast, brought to you by Worldline, brings you the latest innovations, trends and predictions about the future of payments. In each episode, we are joined by a guest to deep-dive key topics where significant changes lie ahead.

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46 recent

June 24, 2025Episode 1837 min

Are you ready for Digital Product Passports?

Digital Product Passports will soon be mandatory for many goods being sold in the EU. But what exactly are they? Why are they needed? And what benefits can they bring for retailers, brands and consumers? Find out the answers from Anouk Gerritsen (CSR Specialist at JOG Group) and Edwin Diender (Chief Innovation Officer for the Enterprise Business Group at Huawei).Season 2 of the Navigating Digital Payments podcast coincides with the publication of the second edition of the Worldline Discovery Hub's Navigating Digital Payments report which you can download by visiting ⁠⁠⁠⁠⁠⁠⁠worldline.com and selecting Resources | Navigating Digital Payments⁠⁠⁠⁠⁠⁠⁠.To send us feedback or let us know which topics you would like us to cover in future episodes, you can send an email to ⁠⁠⁠⁠⁠⁠⁠⁠⁠ndp-podcast@worldline.com

June 11, 2025Episode 1735 min

Why are big merchants boarding the SoftPOS train?

Why are bigger merchants becoming more interested in SoftPOS? How are they using it? What benefits does it bring for them? And are consumers happy to pay this way? Find out the answers from David Poole (SoftPOS expert with over 20 years’ experience in payments), Mark McMurtrie (award-winning independent consultant focused on payments and fintech) and Frederic Frizzarin (Head of Presales for Retail at Worldline). Season 2 of the Navigating Digital Payments podcast coincides with the publication of the second edition of the Worldline Discovery Hub's Navigating Digital Payments report which you can download by visiting ⁠⁠⁠⁠⁠⁠worldline.com and selecting Resources | Navigating Digital Payments⁠⁠⁠⁠⁠⁠.To send us feedback or let us know which topics you would like us to cover in future episodes, you can send an email to ⁠⁠⁠⁠⁠⁠⁠⁠ndp-podcast@worldline.com

May 12, 2025Episode 1635 min

Will DCC simplify Hugh and David's trip to Eurovision?

In this episode, our guest Hugh McCarthy (Business Development Manager for eCommerce at Worldline) helps David imagine a trip to watch the Eurovision song contest, and how Dynamic Currency Conversion (DCC) might impact their experience. What is DCC? How does it work? And what benefits does it bring for consumers and merchants? Find out great insights from Hugh into each of these questions in this entertaining episode of Navigating Digital Payments.Season 2 of the Navigating Digital Payments podcast coincides with the publication of the second edition of the Worldline Discovery Hub's Navigating Digital Payments report which you can download by visiting ⁠⁠⁠⁠⁠⁠worldline.com and selecting Resources | Navigating Digital Payments⁠⁠⁠⁠⁠⁠.To send us feedback or let us know which topics you would like us to cover in future episodes, you can send an email to ⁠⁠⁠⁠⁠⁠⁠⁠ndp-podcast@worldline.com

November 19, 2024Episode 1633 min

What will take merchants by surprise in 2025?

What will merchants have to tackle in 2025? What will they have to start preparing for? And what payment related trends might take them by surprise? Find out the answers from Mark McMurtrie (award-winning independent consultant focused on payments and fintech and Payments Association Ambassador) and Mike Lee (Account director at Worldline Enterprise Merchant Services). Season 2 of the Navigating Digital Payments podcast coincides with the publication of the second edition of the Worldline Discovery Hub's Navigating Digital Payments report which you can download by visiting ⁠⁠⁠⁠⁠worldline.com and selecting Resources | Navigating Digital Payments⁠⁠⁠⁠⁠. To send us feedback or let us know which topics you would like us to cover in future episodes, you can send an email to ⁠⁠⁠⁠⁠⁠⁠ndp-podcast@worldline.com

October 17, 2024Episode 1531 min

What solutions are small local merchants looking for?

Why is local commerce important? What challenges are smaller retailers facing? What solutions can help them and what support do they need? In this episode we find out the answers from Sunil Rongala (SVP for Strategy, Innovation and Analytics for Worldline South Asia and Middle East). Season 2 of the Navigating Digital Payments podcast coincides with the publication of the second edition of the Worldline Discovery Hub's Navigating Digital Payments report which you can download by visiting ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠worldline.com and selecting Resources | Navigating Digital Payments⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. To send us feedback or let us know which topics you would like us to cover in future episodes, you can send an email to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ndp-podcast@worldline.com⁠

September 10, 2024Episode 1438 min

Tech4Good: Can roundup donations make a difference?

How do roundup donations work? Why do consumers want to donate in this way? And what benefits can it bring for merchants? Find out the answers to all this and more from Cesc Carbó (Director of Strategic Partnerships at Worldcoo) and David Valero (Head of Global Accounts Retail & Country Manager at Worldline Merchant Services, Iberia). Season 2 of the Navigating Digital Payments podcast coincides with the publication of the second edition of the Worldline Discovery Hub's Navigating Digital Payments report which you can download by visiting ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠worldline.com and selecting Resources | Navigating Digital Payments⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. To send us feedback or let us know which topics you would like us to cover in future episodes, you can send an email to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ndp-podcast@worldline.com⁠

August 28, 2024Episode 1324 min

Will people make offline payments with the Digital Euro?

The current proposals for the Digital Euro include the facility to make payments completely offline. But why is this feature important? How will it be implemented? And how can the challenges of usability, anonymity, and preventing fraud be addressed? We find out from two people closely involved in the prototyping of offline payments: Sylvain Fourny (Portfolio Manager for Digital Banking at Worldline) and Ramuntcho Goyenetche (CBDC Delivery Manager at Worldline). Season 2 of the Navigating Digital Payments podcast coincides with the publication of the second edition of the Worldline Discovery Hub's Navigating Digital Payments report which you can download by visiting ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠worldline.com and selecting Resources | Navigating Digital Payments⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. To send us feedback or let us know which topics you would like us to cover in future episodes, you can send an email to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ndp-podcast@worldline.com

July 8, 2024Episode 1232 min

What will the Digital Euro mean for banks and merchants?

The European Central Bank has started the preparation phase for a potential Digital Euro, but what might it look like? When will it be launched? What benefits could it bring? And what will the impact be for banks, merchants and consumers? We find out out from Thibault Pele (Head of Digital Currency at Worldline) and Clement Jozwiak (Chief Product Officer at Worldline Financial Services). Season 2 of the Navigating Digital Payments podcast coincides with the publication of the second edition of the Worldline Discovery Hub's Navigating Digital Payments report which you can download by visiting ⁠⁠⁠⁠⁠⁠⁠⁠⁠worldline.com and selecting Resources | Navigating Digital Payments⁠⁠⁠⁠⁠⁠⁠⁠⁠. To send us feedback or let us know which topics you would like us to cover in future episodes, you can send an email to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ndp-podcast@worldline.com

July 2, 2024Episode 1130 min

How can we make payments greener?

What is the carbon footprint of a digital payment? How does it compare to cash? How can it be reduced and what action does this require from merchants, banks and regulators? Find out in this interview with Patrice Geoffron (Professor of Economics at University Paris-Dauphine-PSL) and Sebastien Mandron (CSR Officer at Worldline) where they share the results of a recent study examining the carbon impact of payments. You can download the study "Accelerating the decarbonisation of payments" by visiting https://worldline.com/en/campaigns/corporate/how-to-decarbonise-payments Season 2 of the Navigating Digital Payments podcast coincides with the publication of the second edition of the Worldline Discovery Hub's Navigating Digital Payments report which you can download by visiting ⁠⁠⁠⁠⁠⁠⁠⁠worldline.com and selecting Resources | Navigating Digital Payments⁠⁠⁠⁠⁠⁠⁠⁠. To send us feedback or let us know which topics you would like us to cover in future episodes, you can send an email to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ndp-podcast@worldline.com

June 20, 2024Episode 1037 min

Will augmented reality transform how we shop?

What is meant by augmented reality, virtual reality and extended reality? How are these technologies being used by merchants? And what will this mean for payments? We get answers to all these questions and more from Sven van de Perre (Creative and Business Architect and co-founder of Tropos AR) and Jonathan Sauer (Innovation manager for Worldline Financial Services Benelux). Season 2 of the Navigating Digital Payments podcast coincides with the publication of the second edition of the Worldline Discovery Hub's Navigating Digital Payments report which you can download by visiting ⁠⁠⁠⁠⁠⁠⁠worldline.com and selecting Resources | Navigating Digital Payments⁠⁠⁠⁠⁠⁠⁠. To send us feedback or let us know which topics you would like us to cover in future episodes, you can send an email to ⁠⁠⁠⁠⁠⁠⁠⁠⁠ndp-podcast@worldline.com