
Episode 306: When the School Calls, What Do Parents Expect? with Dr. Ted Huff
When a parent sees your school’s number on their phone, what do they expect to hear? That answer might tell you something important about the relationship you’ve built. In episode 306 of Leaning Into Leadership , Dr. Ted Huff joins Darrin for a conversation about moving family engagement beyond fundraising and building partnerships grounded in trust, listening, and shared hopes for students. Ted brings 31 years of experience as a teacher, assistant principal, and principal. He and Darrin first connected in Washington, D.C., in 2016 while representing their states as Principals of the Year. Ten years later, they reconnect to explore a leadership responsibility that can easily get buried beneath the daily demands of the job: intentionally building relationships with families. From scheduling positive calls home to taking academic support into an apartment complex clubhouse, Ted shares practical examples of meeting families where they are. They also discuss how to approach difficult conversations, create a welcoming front office, and make family engagement part of a district’s long-term direction. In this episode, we explore: Why parent organizations need a purpose beyond fundraising. How families’ own school experiences shape their expectations. Why positive calls home deserve a place on your calendar. Reaching families whose schedules make school involvement difficult. Starting conversations with a powerful question: “What are your hopes and dreams for your child?” Listening before moving into problem-solving mode. The role of office staff, bus drivers, and food service teams in building trust. Turning family engagement into an intentional district priority. A question to take back to your team: If a family only hears from us when something goes wrong, what can we change this week? Connect with Dr. Ted Huff Website: Leading with Parents Email: tedhuff@leadingwithparents.org LinkedIn: Search “Leading with Parents” Thank you to our sponsors HeyTutor — In-person, high-dosage tutoring for K–12 schools and districts, with recruiting, hiring, training, and supervision handled by HeyTutor. Curriculum Leadership Institute — A partner in aligning curriculum, instruction, and assessment across your district. Mention Leaning Into Leadership to receive 5% off your first year of partnership. Share this episode with a leader who could use a clear place to begin, and remember to rate, review, and subscribe.



