Kno2fy

Hosted by A Podcast by Kno2

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Jul 2026

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Healthcare isn't lacking in big ideas or innovation, but the real story lives in the gap between what’s promised and what actually works. Welcome to Kno2fy. Join Kno2’s Therasa Bell and Whitney Cole as they bring together the voices shaping healthcare. From industry leaders and policymakers to the people doing the real work behind the scenes. Each episode will dive into the challenges, innovations, and uncomfortable truths that sit at the intersection of today’s problems and tomorrow’s care.

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35 recent

August 14, 202628 min

Expanding Interoperability Beyond Acute Care: with Raintree Systems

Physical therapy is often grouped into the broader healthcare conversation, but delivering therapy is fundamentally different from delivering primary or acute care. So why has the industry spent so long trying to fit it into technology that wasn't built for it? In this episode of Kno2fy, co-hosts Therasa Bell and Whitney Cole are joined by Carrie Myers, VP of Enterprise Transformation at Raintree Systems , for a conversation about the unique realities of therapy and rehabilitation. Together, they explore why therapists have historically been left behind by healthcare technology, how disconnected systems create unnecessary work for clinicians, and why interoperability should be measured by better patient care, not simply by the movement of data. From reducing administrative burden to creating more connected patient experiences, this discussion highlights why understanding therapy is essential to building a healthcare system that truly works for everyone. Timestamps 00:37 - Introduction to Raintree & Carrie Myers 04:11 - Therapy vs Primary Care 06:05 - Healthcare Beyond Hospitals & Physicians 09:38 - How Health Tech Left Therapy Behind 10:01 - The Digital Divide Created by Meaningful Use 13:50 - The Real Cost of Disconnected Information 15:15 - Therapist Burnout & Administrative Burden 19:25 - What Changes when Therapy is Connected 24:36 - What Providers Shouldn't have to Understand 26:14 - Improving Care Hosted by: Therasa Bell and Whitney Cole Produced by: Jess Garman A Kno2 Podcast

July 9, 202656 min

The Patient was Always the Answer: with Fasten Health

The future of healthcare isn’t just provider-to-provider interoperability, it’s patient empowerment. On this episode of Kno2fy, Therasa Bell and Jason Kulatunga , Founder of Fasten Health , explore why healthcare still struggles with fragmented data exchange, how patients are often forced to become the “middleware” in their own care journeys, and what happens when technology finally puts control back where it belongs. From TEFCA and Individual Access Services to AI-powered healthcare experiences, this conversation looks at what’s next for a future where patients have true agency over their health data. Timestamps 00:37 - Introduction to Fasten Health & Jason Kulatunga 03:13 - Understanding Individual Access Services 10:17 - The importance of patient data access 13:36 - The role of the Cures Act in data access 16:54 - Barriers to individual access 23:40 - Technical & economic challenges in healthcare 26:57 - Journey to building Fasten 30:15 - Empowering patients with access 36:48 - The future of patient access 53:10 - Connecting networks for better care Hosted by: Therasa Bell and Whitney Cole Produced by: Jess Garman Research: JoJo Abbasi A Kno2 Podcast

June 11, 202629 min

The New Era of Payer-Provider Connectivity: with Clover Health

Healthcare interoperability is entering a new phase driven less by regulation and more by outcomes. In this episode of Kno2fy, Therasa Bell and Whitney Cole sit down again with Kevin Holub , Chief Product Officer at Counterpart Health , to unpack the growing momentum behind emerging interoperability initiatives and what they mean for payers, providers, networks, and patients. The conversation explores how national networks differ from traditional interoperability initiatives, why “data liquidity” is becoming essential to healthcare transformation, and what happens when organizations stop waiting for the perfect framework and start moving into production. Kevin and Therasa also discuss the realities of scaling payer-provider exchange , reducing administrative waste, improving longitudinal care, and why many of healthcare’s biggest interoperability fears may be overstated. From TEFCA and QHINs to private networks and real-world deployment lessons, this episode is a candid look at the operational, technical, and strategic shifts shaping the next era of connected healthcare. Timestamps 00:38 - Meet Co-Hosts and Guest Kevin Holub 02:11 - What Is the CMS Health Tech Ecosystem? 07:45 - How CMS-Aligned Networks, QHINs, and Private Networks Connect 09:58 - What Health Plans Gain by Going Live 13:48 - Why Data Sharing Creates Value for Everyone 18:32 - Lessons from an Early Adopter 20:50 - The Hidden Complexity of National Networks 25:48 - How Fast Can a Health Plan Get Connected? 28:02 - Why the Industry Needs to Move Faster Hosted by: Therasa Bell and Whitney Cole Produced by: Jess Garman Research: JoJo Abbasi A Kno2 Podcast

May 14, 202638 min

From Pledge to Production: with Clover Health

A major step forward for payer interoperability is here. In this episode of Kno2fy, Therasa Bell and Whitney Cole sit down with Kevin Holub , Chief Product Officer at Counterpart Health, to discuss the growing momentum around connected healthcare and what it takes to make payer data more accessible across the care continuum. The conversation explores how Clover Health and Counterpart Health are approaching interoperability differently by focusing on provider enablement, patient access, and the role claims data can play in building a more complete picture of the patient journey. They also dive into the technical and operational work required to support data exchange across national networks, the importance of supporting providers beyond large health systems, and why collaboration across the industry matters in accelerating progress. From care coordination and chronic disease management to patient empowerment and healthcare innovation, this episode highlights the real-world impact that more connected, accessible data can have across healthcare. Timestamps 01:00 - Introduction to Clover and Counterpart Health 04:00 - Payer live on TEFCA with CMS Aligned Network 06:30 - Getting Kno2 Connected 12:00 - Empowering providers with data 20:00 - Importance of patient data flow 35:00 - Future of payer adoption Hosted by: Therasa Bell and Whitney Cole Produced by: Jess Garman Research: JoJo Abbasi A Kno2 Podcast

April 1, 202631 min

What if Washington Pulls the Plug? The Interoperability Contingency Plan Nobody Has

In this episode of Kno2fy, Brendan Keeler and Matt Becker join co-hosts Therasa Bell and Whitney Cole , once again, to break down what’s really happening with TEFCA, federal policy, and the future of healthcare networks. From shifting priorities in Washington to the removal of the TEFCA Manner Exception , this conversation explores how interoperability is evolving from a regulatory framework into a competitive, market-driven ecosystem. But through all the change, one thing remains constant: the need for trust at scale . If you’re trying to make sense of where interoperability is heading, and what it means for your organization, this episode cuts through the noise to focus on what actually matters. Timestamps 01:00 – What’s happening in Washington with TEFCA right now 08:00 – Interoperability as a long game (and why progress feels slow) 15:50 – Breaking down the TEFCA Manner Exception removal 20:30 – The rise of competing networks (and why that might be good) 25:00 – Could TEFCA ever go away? (and why that’s unlikely) 29:30 – Lightning round & wrap up Connect with Kno2 ! LinkedIn Instagram X Facebook Hosted by: Therasa Bell and Whitney Cole Produced by: Jess Garman Research: JoJo Abbasi A Kno2 Podcast

March 5, 202639 min

Interoperability Without the Theater: With Brendan Keeler

Healthcare interoperability is one of the most talked-about topics in digital health, but separating real solutions from marketing claims isn’t always easy. Kno2fy is back! Co-hosts Therasa Bell and Whitney Cole are joined by Matt Becker , SVP of Interoperability and Public Policy at Kno2, and interoperability expert Brendan Keeler of HTD Health to talk about the reality behind interoperability in healthcare. With HIMSS around the corner , they get into what healthcare leaders, technology vendors, and interoperability teams should look for when evaluating solutions. They discuss why interoperability is often misunderstood, what it actually takes to connect healthcare organizations at scale, and why building trusted networks across the care continuum is harder than most vendors claim. The conversation also explores the importance of connecting the entire care continuum, including post-acute care, behavioral health, EMS, and home care to create a true longitudinal patient record. If you're heading to HIMSS and trying to understand which interoperability solutions are real and which are just “interoperability theater,” this episode will help you ask better questions and cut through the hype. Timestamps [00:00] Introduction [02:45] Why interoperability is harder than vendors claim [16:00] What real interoperability work looks like [22:50] Why connecting the entire care continuum matters [37:45] A HIMSS survival guide for interoperability buyers Connect with Kno2 ! LinkedIn Instagram X Facebook Hosts: Therasa Bell and Whitney Cole Producer: Jess Garman Research: JoJo Abbasi A Kno2 Podcast

October 13, 202556 min

Reimagining Post-Acute Care: Signature HealthCARE is Kno2 Connected!

It’s a special episode of Kno2fy just in time for Dreamforce! Hosts Dr. Peter Schoch and Therasa Bell sit down with Doug Owens , CIO at Signature HealthCARE , to talk about breaking down barriers in post-acute care through smarter, connected technology. Together, they'll give you a front row seat to see how Signature is utilizing the Kno2 MuleSoft Connector to unify data, eliminate communication gaps, and transform the way care teams collaborate across settings. From tackling CMS initiatives to future-proofing interoperability, this conversation shines a light on what’s possible when technology and vision align. Connect with Kno2! LinkedIn Instagram X Facebook

August 21, 202541 min

CMS, AI, & More: Is Healthcare Ready to Connect?

Dr. Peter Schoch and Therasa Bell are back to kick off the new season with a discussion on all things CMS and why edge adoption is the key to unlocking true healthcare interoperability. Together, they're breaking down the new groundbreaking CMS initiatives , why EHR vendors need a curriculum of support, and how AI will accelerate the path to better connectivity. From reducing waste to transforming workflows, they share insights on how getting connected isn’t just a technical upgrade—it’s the first step toward safer care, stronger partnerships, and better patient outcomes. Timestamps: 02:14 CMS Initiatives and Interoperability 07:12 Significance of Interoperability in Healthcare 10:50 Understanding Edge Adoption in Healthcare 13:38 Curriculum Development for EHR Vendors 16:45 The Importance of Interoperability 19:44 Building a Unified Front in Healthcare 22:46 Transforming Healthcare Workflows 25:25 The Role of AI in Healthcare Connectivity 28:34 The Future of Data Sharing in Healthcare 39:52 Introduction to EHR Partner Program 40:34 Call to Action for Healthcare Change Connect with Kno2! LinkedIn Instagram X Facebook

June 10, 202542 min

What Keeps Us Up at Night: Interop Edition

In this episode, Dr. Peter Schoch and Therasa Bell are back to unpack the real challenges and real opportunities at the heart of healthcare interoperability. From the persistent struggle with referrals to the rising pressure on EHR vendors to deliver more intuitive, workflow-friendly solutions, they dig into what’s holding the industry back and what it’ll take to move forward. It’s a no-holds-barred look at what needs to change. You’ll hear candid insights about learned helplessness around technology, why understanding provider workflows is non-negotiable, and how true interoperability can transform care coordination. If you care about fixing fragmentation and getting referrals right, this episode delivers the clarity (and energy) you’ve been waiting for. Follow Kno2 on our social platforms! LinkedIn Instagram X Facebook

April 14, 202556 min

Access Granted: Say Hello to Individual Access Services

In this episode, we're joined by Matt Becker, VP of Interoperability at Kno2. Your hosts and special guest explore Individual Access Services (IAS)! This conversation will be all about how technology, especially AI, is transforming the way patients engage with their own healthcare data, making care more personal, informed, and efficient. They'll touch on the ongoing challenges faced by electronic health record systems, the need for true interoperability, and how regulatory efforts like TEFCA, through IAS, are shaping a more patient-centered future. This episode will show how this game-changing innovation is driving better outcomes by putting patients at the center of care. Timestamps: [00:00] Introduction and Overview [07:08] Technical Adoption and Trust Frameworks [12:15] Introduction to Individual Access [18:00] The Role of Technology in Patient Empowerment [20:46] AI's Impact on Individual Access [25:55] The Future of EHRs and Patient Engagement [38:00] TEFCA's Role in Patient Record Access [48:18] Security, Privacy, and Patient Data [55:21] The Future of Healthcare: Addressing Provider Shortages and Innovations [56:05] Final Thoughts Follow Kno2 on our social platforms! LinkedIn Instagram X Facebook