Kno2fy

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Jun 2026

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About the show

Healthcare isn't lacking in big ideas or innovation, but the real story lives in the gap between what’s promised and what actually works. Welcome to Kno2fy. Join Kno2’s Therasa Bell and Whitney Cole as they bring together the voices shaping healthcare. From industry leaders and policymakers to the people doing the real work behind the scenes. Each episode will dive into the challenges, innovations, and uncomfortable truths that sit at the intersection of today’s problems and tomorrow’s care.

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33 recent

June 11, 202629 min

The New Era of Payer-Provider Connectivity: with Clover Health

Healthcare interoperability is entering a new phase driven less by regulation and more by outcomes.In this episode of Kno2fy, Therasa Bell and Whitney Cole sit down again with Kevin Holub, Chief Product Officer at Counterpart Health, to unpack the growing momentum behind emerging interoperability initiatives and what they mean for payers, providers, networks, and patients.The conversation explores how national networks differ from traditional interoperability initiatives, why “data liquidity” is becoming essential to healthcare transformation, and what happens when organizations stop waiting for the perfect framework and start moving into production. Kevin and Therasa also discuss the realities of scaling payer-provider exchange, reducing administrative waste, improving longitudinal care, and why many of healthcare’s biggest interoperability fears may be overstated.From TEFCA and QHINs to private networks and real-world deployment lessons, this episode is a candid look at the operational, technical, and strategic shifts shaping the next era of connected healthcare.Timestamps00:38 - Meet Co-Hosts and Guest Kevin Holub02:11 - What Is the CMS Health Tech Ecosystem?07:45 - How CMS-Aligned Networks, QHINs, and Private Networks Connect09:58 - What Health Plans Gain by Going Live13:48 - Why Data Sharing Creates Value for Everyone18:32 - Lessons from an Early Adopter20:50 - The Hidden Complexity of National Networks25:48 - How Fast Can a Health Plan Get Connected?28:02 - Why the Industry Needs to Move FasterHosted by: Therasa Bell and Whitney ColeProduced by: Jess GarmanResearch: JoJo AbbasiA Kno2 Podcast

May 14, 202638 min

From Pledge to Production: with Clover Health

A major step forward for payer interoperability is here.In this episode of Kno2fy, Therasa Bell and Whitney Cole sit down with Kevin Holub, Chief Product Officer at Counterpart Health, to discuss the growing momentum around connected healthcare and what it takes to make payer data more accessible across the care continuum.The conversation explores how Clover Health and Counterpart Health are approaching interoperability differently by focusing on provider enablement, patient access, and the role claims data can play in building a more complete picture of the patient journey. They also dive into the technical and operational work required to support data exchange across national networks, the importance of supporting providers beyond large health systems, and why collaboration across the industry matters in accelerating progress.From care coordination and chronic disease management to patient empowerment and healthcare innovation, this episode highlights the real-world impact that more connected, accessible data can have across healthcare.Timestamps01:00 - Introduction to Clover and Counterpart Health04:00 - Payer live on TEFCA with CMS Aligned Network06:30 - Getting Kno2 Connected12:00 - Empowering providers with data20:00 - Importance of patient data flow35:00 - Future of payer adoptionHosted by: Therasa Bell and Whitney ColeProduced by: Jess GarmanResearch: JoJo AbbasiA Kno2 Podcast

April 1, 202631 min

What if Washington Pulls the Plug? The Interoperability Contingency Plan Nobody Has

In this episode of Kno2fy, Brendan Keeler and Matt Becker join co-hosts Therasa Bell and Whitney Cole, once again, to break down what’s really happening with TEFCA, federal policy, and the future of healthcare networks.From shifting priorities in Washington to the removal of the TEFCA Manner Exception, this conversation explores how interoperability is evolving from a regulatory framework into a competitive, market-driven ecosystem. But through all the change, one thing remains constant: the need for trust at scale.If you’re trying to make sense of where interoperability is heading, and what it means for your organization, this episode cuts through the noise to focus on what actually matters.Timestamps01:00 – What’s happening in Washington with TEFCA right now08:00 – Interoperability as a long game (and why progress feels slow)15:50 – Breaking down the TEFCA Manner Exception removal20:30 – The rise of competing networks (and why that might be good)25:00 – Could TEFCA ever go away? (and why that’s unlikely)29:30 – Lightning round & wrap upConnect with Kno2!LinkedInInstagramXFacebookHosted by: Therasa Bell and Whitney ColeProduced by: Jess GarmanResearch: JoJo AbbasiA Kno2 Podcast

March 5, 202639 min

Interoperability Without the Theater: With Brendan Keeler

Healthcare interoperability is one of the most talked-about topics in digital health, but separating real solutions from marketing claims isn’t always easy.Kno2fy is back! Co-hosts Therasa Bell and Whitney Cole are joined by Matt Becker, SVP of Interoperability and Public Policy at Kno2, and interoperability expert Brendan Keeler of HTD Health to talk about the reality behind interoperability in healthcare.With HIMSS around the corner, they get into what healthcare leaders, technology vendors, and interoperability teams should look for when evaluating solutions. They discuss why interoperability is often misunderstood, what it actually takes to connect healthcare organizations at scale, and why building trusted networks across the care continuum is harder than most vendors claim.The conversation also explores the importance of connecting the entire care continuum, including post-acute care, behavioral health, EMS, and home care to create a true longitudinal patient record.If you're heading to HIMSS and trying to understand which interoperability solutions are real and which are just “interoperability theater,” this episode will help you ask better questions and cut through the hype.Timestamps[00:00] Introduction[02:45] Why interoperability is harder than vendors claim[16:00] What real interoperability work looks like[22:50] Why connecting the entire care continuum matters[37:45] A HIMSS survival guide for interoperability buyersConnect with Kno2!LinkedInInstagramXFacebookHosts: Therasa Bell and Whitney ColeProducer: Jess GarmanResearch: JoJo AbbasiA Kno2 Podcast

October 13, 202556 min

Reimagining Post-Acute Care: Signature HealthCARE is Kno2 Connected!

It’s a special episode of Kno2fy just in time for Dreamforce!Hosts Dr. Peter Schoch and Therasa Bell sit down with Doug Owens, CIO at Signature HealthCARE, to talk about breaking down barriers in post-acute care through smarter, connected technology.Together, they'll give you a front row seat to see how Signature is utilizing the Kno2 MuleSoft Connector to unify data, eliminate communication gaps, and transform the way care teams collaborate across settings. From tackling CMS initiatives to future-proofing interoperability, this conversation shines a light on what’s possible when technology and vision align.Connect with Kno2!LinkedInInstagramXFacebook

August 21, 202541 min

CMS, AI, & More: Is Healthcare Ready to Connect?

Dr. Peter Schoch and Therasa Bell are back to kick off the new season with a discussion on all things CMS and why edge adoption is the key to unlocking true healthcare interoperability. Together, they're breaking down the new groundbreaking CMS initiatives, why EHR vendors need a curriculum of support, and how AI will accelerate the path to better connectivity. From reducing waste to transforming workflows, they share insights on how getting connected isn’t just a technical upgrade—it’s the first step toward safer care, stronger partnerships, and better patient outcomes.Timestamps:02:14 CMS Initiatives and Interoperability07:12 Significance of Interoperability in Healthcare10:50 Understanding Edge Adoption in Healthcare13:38 Curriculum Development for EHR Vendors16:45 The Importance of Interoperability19:44 Building a Unified Front in Healthcare22:46 Transforming Healthcare Workflows25:25 The Role of AI in Healthcare Connectivity28:34 The Future of Data Sharing in Healthcare39:52 Introduction to EHR Partner Program40:34 Call to Action for Healthcare ChangeConnect with Kno2!LinkedInInstagramXFacebook

June 10, 202542 min

What Keeps Us Up at Night: Interop Edition

In this episode, Dr. Peter Schoch and Therasa Bell are back to unpack the real challenges and real opportunities at the heart of healthcare interoperability. From the persistent struggle with referrals to the rising pressure on EHR vendors to deliver more intuitive, workflow-friendly solutions, they dig into what’s holding the industry back and what it’ll take to move forward. It’s a no-holds-barred look at what needs to change.You’ll hear candid insights about learned helplessness around technology, why understanding provider workflows is non-negotiable, and how true interoperability can transform care coordination. If you care about fixing fragmentation and getting referrals right, this episode delivers the clarity (and energy) you’ve been waiting for.Follow Kno2 on our social platforms!LinkedInInstagramXFacebook

April 14, 202556 min

Access Granted: Say Hello to Individual Access Services

In this episode, we're joined by Matt Becker, VP of Interoperability at Kno2. Your hosts and special guest explore Individual Access Services (IAS)! This conversation will be all about how technology, especially AI, is transforming the way patients engage with their own healthcare data, making care more personal, informed, and efficient.They'll touch on the ongoing challenges faced by electronic health record systems, the need for true interoperability, and how regulatory efforts like TEFCA, through IAS, are shaping a more patient-centered future. This episode will show how this game-changing innovation is driving better outcomes by putting patients at the center of care.Timestamps:[00:00] Introduction and Overview[07:08] Technical Adoption and Trust Frameworks[12:15] Introduction to Individual Access[18:00] The Role of Technology in Patient Empowerment[20:46] AI's Impact on Individual Access[25:55] The Future of EHRs and Patient Engagement[38:00] TEFCA's Role in Patient Record Access[48:18] Security, Privacy, and Patient Data[55:21] The Future of Healthcare: Addressing Provider Shortages and Innovations[56:05] Final ThoughtsFollow Kno2 on our social platforms!LinkedInInstagramXFacebook

March 25, 202551 min

Hot Takes & Hard Truths: AI, Data, and Edge Adoption

Buckle up for a lively episode as Peter and Therasa dive into the latest buzz in healthcare tech! Fresh off the floors of ViVE and HIMSS, they dish on the real state of interoperability, AI’s growing role in data management, and why the lack of 100% ‘perfect healthcare data’ doesn't mean we should stop progressing. They also break down the latest on TEFCA, debunk some common myths, and talk about why edge adoption is imperative to better patient care. Get ready for a few hot takes and plenty of insight along the way! [00:00] Intro and Conference Recap[06:06] Data Integrity and Adoption[10:07] The Framework of Privacy and Trust[12:46] Data Processing and the Role of AI[18:15] Privacy Concerns and Misperceptions[23:34] The Future of National Exchange Networks[26:16] Edge Adoption and the Complete Patient Record[47:49] Navigating Current Events and Interoperability[50:06] The Dangers of Misinformation Follow Kno2 on our social platforms!LinkedInInstagramXFacebook

February 24, 202553 min

Bringing the Future of Home Health into Vivid Reality Today

In this episode of Kno2fy, hosts Dr. Peter Schoch and Therasa Bell engage in a deep conversation with Patrick Mobley, CEO of Vivid Health, about the transformative role of technology in healthcare. They explore the challenges faced by healthcare providers, the importance of interoperability, and how Vivid Health's provider led AI-driven platform aims to reduce administrative burdens for providers and enhance patient care. The discussion focusses on Home Health and highlights the the significant efficiences brought to several common workflows such as intake, assessment, and care plan development. They emphasize the importance of technology, particularly AI, in enhancing provider efficiency and patient care. The speakers express a shared commitment to transforming healthcare through innovative solutions that empower providers and enhance patient outcomes.