Infosys BPM Podcasts

Hosted by Infosys BPM

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Jun 2026

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About the show

We at Infosys BPM, provide end-to-end business outsourcing services for our clients across the globe. Subscribe and tune in to listen to how digital business transformation is changing our lives.

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60 recent

June 3, 20266 min

AI-powered cement for gaps between classic systems

A glance into how agentic solutions complement ERPs to solve decades-old problems for retails

May 12, 202613 min

Agentic First, Not Agentic Everywhere: A Banking Reality Check

This podcasts cuts through the hype around Agentic AI to explore where banks should actually start. We discuss why Agentic‑first doesn’t mean autonomous decision‑making, how to identify the right operational entry points, and when small‑scale automation is the smarter choice. A pragmatic guide for banking leaders balancing ambition, risk, and operational reality.

April 30, 202610 min

Going Beyond Productivity: Make AI Accountable for Business Value

Hello and welcome to this podcast where we explore the journey of artificial intelligence going beyond apparent productivity and efficiency gains to the realms of real business value.Whether you're a business leader, a technologist, or someone simply curious about how to build the right business case to bring AI into your organization, this episode is for you.

April 21, 20266 min

Navigating Trust & Safety in Healthcare AI: Medical Annotation

Navigating Trust & Safety in Healthcare AI: Medical Annotation features an interview with Ana Maria Sanchez (Business Development Leader, Healthcare & Life Sciences) and Pallavi Nigam (Head of Trust & Safety, Healthcare & Life Sciences). They discuss the critical role of medical data annotation in enabling safe, accurate, and responsible healthcare AI systems.

April 21, 202610 min

Hyper-Personalized Learning - A new beginning

Hyper-personalization in learning about using AI, machine learning, and real-time data to create highly tailored educational journeys for individual learners. It is about adapting content, pace, and the style of learning based on learner behaviour, skill gaps, and goals.

March 10, 202610 min

Unlocking Innovation – How Global Capability Centers are Revolutionizing Sourcing and Procurement

We are exploring how global capability centers (GCCs) are evolving from cost-saving units into strategic hubs driving innovation, efficiency, and sustainability in sourcing and procurement. Riya Nehra, S&P Solution Design Head & Khalid Kureshi, Sr. Practice Engagement Manager at Infosys BPM, shares insights on how GCCs are leveraging AI, digital tools, and global talent to unlock transformation and long-term growth.

February 11, 202610 min

Transforming healthcare appeals & grievances with automation and agentic AI

Discover how healthcare payers can overcome A&G challenges with automation and Agentic AI. Prashant and Vijeet share insights on streamlining workflows, strengthening compliance and driving member satisfaction—transforming appeals management into a catalyst for efficiency and cost optimization.

November 28, 20258 min

beyond the prototype: scaling AI for real impact

This podcast explores the journey of artificial intelligence from promising pilots to enterprise-wide transformation. Today we’re diving into a topic that’s both timely and deeply relevant: Scaling AI beyond POCs—proofs of concept.Whether you're a business leader, a technologist, or someone simply curious about how AI moves from the lab to the boardroom and floor, this episode is for you.

November 20, 202529 min

Simon Kuper on The Football World Cup and the momentum of sport With Hari Ram, Infosys

Very few writers have chronicled football’s evolution as insightfully as Simon Kuper, the award-winning Financial Times journalist and author of The World Cup Fever. Here, Kuper explores how the world’s most-watched sport mirrors our politics, economics, and society, with Hari Ram, leader at Infosys BPM.

November 13, 202522 min

Sean Fitzpatrick on leadership, legacy, and the power of sport With Hari Ram, Infosys

In this episode, Hari Ram, Leader at Infosys BPM, engages in a spark session with Sean Fitzpatrick, former All Blacks captain and Chairman of the Laureus World Sports Academy, about how sport unites people, builds character, and drives social transformation.