
How Do We Train Users on Healthcare AI?
This week's episode of the Health Data Ethics podcast tackles Education and Training, Element 7 on the Joint Commission / CHAI responsible AI framework. None of the first six elements do much if the people using the tool every day don't understand what it does, what it can't do, and what to do when something seems off, now and in the future. A few other items from this week's episode: End users need to know the difference between an AI that sounds confident and one whose reasoning can actually be trusted. How do your users know your AI system's limits well enough to know when to push back, just like they would on a colleague? How we can use our ongoing CME/CNE framework to do continued AI training, but only where it's most necessary.
