The Microsoft GenerateNow! podcast where we meet the people leading the Generative AI revolution. James Caton, Head of AI for Global System Integrator Partners at Microsoft, speaks with Customers and Partners to discuss their AI, GenAI and Copilot projects. Connect with James at https://www.linkedin.com/in/jmcaton/
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26 recent
April 4, 202423 min
Bravent on Deploying Azure OpenAI in a Confidential, Bilingual Environment
James chats with Mario López Baratas, VP & Chief Innovation Officer at Bravent about the power of Azure OpenAI Service to transform industry. Tune in to learn: How Azure OpenAI Service is enabled for an on-premises environment, with confidential customer data.The impact of generative AI in a multi-lingual environment. How Bravent accelerated data insights for plant-floor technical and non-technical users alike.Learn more: About Microsoft AI Contact BraventFollow these lea...
August 14, 202522 min
Microsoft's Daragh Morrissey on Agentic AI in Banking Financial Services Insurance
This interview is part of a Microsoft Agentic AI Playbook, the download link is below. James Caton interviews Daragh Morrissey, Banking and Financial Services Industry Leader at Microsoft, on Agentic AI trends in he is seeing in the Banking, Financial Services, and Insurance industries. Transformational Impact of Agentic AI : Explore how agentic AI is revolutionizing business processes, enhancing ROI, and reshaping customer interactions in the BFSI industry. The Evolution of Contact Centers : Discover how AI is transforming contact centers by reducing wait times, improving service quality, and enabling self-service capabilities. Super Agents and Business Efficiency : Learn about the concept of super agents and how they are driving efficiency by managing multiple tasks and allowing businesses to focus on strategic roles. Youtube: https://youtu.be/6wkZXxxC4Ys?si=lp1I_AogIT4Fm2Xy Daragh Morrissey: https://www.linkedin.com/in/daraghmorrissey/ James Caton: https://www.linkedin.com/in/jmcaton Agentic AI Playbook: https://aka.ms/AgenticPartnerPlaybook All platforms: https://linktr.ee/GenerateNowPodcast
September 3, 202540 min
LTIMindtree's Sheba Fernando on Agentic AI in Industry
This interview is part of a Microsoft Agentic AI Playbook, the download link is below. James Caton interviews Sheba Fernando, Vice President, AI Solutions and Presales, LTIMindtree, on the Agentic conversations she is having in Industry. We discuss: • an example of how Agentic AI transformed the operations of a building automation customer, reducing call handling time by 60% and significantly lowering operational costs • how LTI Mindtree is rethinking the traditional AI COE, to include specialized components such as agentic frameworks, reasoning and planning engines, memory systems, and execution environments. • the need for ‘watcher’ agents, which will monitor incoming signals and alert for anomalies, driving consistency and enterprise value for customers. . YouTube: https://youtu.be/7jwYA3ZxOms Apple: https://podcasts.apple.com/us/podcast/generate-now/id1566458654 Spotify: https://open.spotify.com/show/43XcU8A1dsNfW3YGT8KXhp?si=97412552ae4c439a Sheba Fernando: https://www.linkedin.com/in/sheba-fernando-40060619/ James Caton: https://www.linkedin.com/in/jmcaton Agentic AI Playbook: https://aka.ms/AgenticPartnerPlaybook
April 29, 202442 min
Wipro Cleared for Takeoff! Inside Airport GenAI Initiatives
Join James Caton in an insightful conversation with Swapnil Belhe, the Head of Generative AI Center of Excellence at Wipro, as they delve into the transformative influence of generative AI on the airport experience. Achieving up to 40% gains w/ Azure OpenAI Service. Improving the customer experience, and airport revenues. Tips for data management, reducing AI hallucinations. The importance of secure, responsible AI design. Learn More: - About Microsoft AI - About Wi...
February 16, 202628 min
Wipro Srinivasaa HG on Leading with Foundry IQ, Work IQ, and the Future of AI
In this episode, James Caton (Microsoft) interviews Srinivasaa HG (Wipro) to discuss the advancements and challenges in Data and AI. They explore the important of Wipro being a finalist for Partner of the Year for Data and AI, the impact of integrated offerings like Foundry IQ and Work IQ, and Wipro's strategies for distinguishing itself across industries. Conversation topics include Wipro's venture investments, acquisitions, and the importance of data readiness for AI value realization. Connect with Srinivasaa at https://www.linkedin.com/in/srinivasaahg/?originalSubdomain=uk and with James at https://www.linkedin.com/in/jmcaton/
February 23, 202626 min
Pinecone & Aquant Focus on GenAI Value, Not Infrastructure
Most organizations struggle to balance building their own AI infrastructure with leveraging reliable, scalable solutions. Oded Sagie and Perry Krug reveal how partnering with Pinecone transformed their approach—turning complex infrastructure challenges into seamless, "boringly reliable" systems. Discover how this shift unlocked faster innovation, lower operational overhead, and the peace of mind to focus on delivering real customer value. In this episode, you'll break down the core architectural innovations behind Pinecone’s platform, including its adaptive indexing and serverless design, which support workloads from low-latency high-throughput applications to massive multi-tenant environments. Oded shares real-world lessons on choosing build vs. buy—highlighting the long-term costs of ownership versus operational simplicity and scalability. Perry dives into how Pinecone's managed vector database facilitates rapid deployment on cloud platforms like Azure, helping teams focus on their core product, not infrastructure. If you're navigating the complexity of deploying AI at scale—especially in industries demanding high reliability and performance—this episode is your game plan. Perfect for data engineers, AI leaders, and CTOs ready to ditch operational headaches and embrace "boringly reliable" technology that accelerates innovation while minimizing risk. Tune in to discover how to build smarter, scale faster, and focus on what truly matters—your customers. Apple @ https://podcasts.apple.com/us/podcast/generate-now/id1566458654 Spotify @ https://open.spotify.com/show/43XcU8A1dsNfW3YGT8KXhp?si=62e09c6df65b4dc9&nd=1&dlsi=e9e6a138e7064929 Youtube @ https://www.youtube.com/@generatenowpodcast/featured Connect with Oded @ https://www.linkedin.com/in/odedkal/ Perry @ https://www.linkedin.com/in/perrykrug/ James @ https://www.linkedin.com/in/jmcaton/
September 3, 202528 min
Microsoft's Mike Edmonds on Agentic AI in Retail
James Caton interviews Mike Edmonds, Retail Industry Leader at Microsoft, on the topics he is seeing in the Retail. Human-Centered Approach to Agentic AI : how Estee Lauder and other companies are implementing agentic AI to enhance consumer insights and improve marketing efficiency. Spectrum of AI Agents : Delve into the different types of AI agents, from retrieval to autonomous orchestration, and their impact on productivity and creativity. Empowering Retail with AI : Discover how agentic AI is transforming the retail and consumer goods industry by automating workflows and enhancing customer experiences. Youtube: https://youtu.be/3udZrL-ATy0 Mike Edmonds: https://www.linkedin.com/in/michaeledmondsAgentic AI James Caton: https://www.linkedin.com/in/jmcaton Agentic AI Playbook: https://aka.ms/AgenticPartnerPlaybook All platforms: https://linktr.ee/GenerateNowPodcast
Genzeon CEO Ilanko Kumaresan, is transforming healthcare with AI. Industry estimates are that up to 11% of all claims are underpaid - James and Ilanko discuss REVA, the intelligent agent based on Microsoft copilot. We also discuss Patient Engagement, using Microsoft Nuance technology, and Health Intelligence, and the power of the Microsoft ecosystem. * Youtube @ https://youtu.be/ED-xa6vF1mU * Spotify @ https://open.spotify.com/show/43XcU8A1dsNfW3YGT8KXhp?si=7fc7caf95f764cfe * Apple @ https://podcasts.apple.com/us/podcast/generate-now/id1566458654 Connect with * Ilanko @ https://www.linkedin.com/in/ilanko/ * James @ https://www.linkedin.com/in/jmcaton/
September 3, 202526 min
NTTDATA's Charlie Doubek on Agentic AI in Industry
This interview is part of a Microsoft Agentic AI Playbook, the download link is below. James Caton interviews Charlie Doubek, Global VP, Agentic AI Leader, Cloud and Security, NTT DATA, on the Agentic conversations he is having in Industry. We discuss: • how multi-agent models are revolutionizing supply chains, driving significant improvements in efficiency • importance of red-team agents to confirm and thus improve compliance and accuracy in multi-agent orchestration • the shift from experimentation to deployment for Agentic AI, focusing on achieving ROI leveraging the expansive Microsoft ecosystem. YouTube: https://youtu.be/VXk06HKqkk4 Apple: https://podcasts.apple.com/us/podcast/generate-now/id1566458654 Spotify: https://open.spotify.com/show/43XcU8A1dsNfW3YGT8KXhp?si=97412552ae4c439a Charlie Doubek: https://www.linkedin.com/in/charlie-doubek-6476803/ James Caton: https://www.linkedin.com/in/jmcaton Agentic AI Playbook: https://aka.ms/AgenticPartnerPlaybook
September 3, 202541 min
Microsoft's Eleni Rachaniotou on Agentic AI in Manufacturing
This interview is part of a Microsoft Agentic AI Playbook, the download link is below.James Caton interviews Eleni Rachaniotou, Manufacturing Industry Leader at Microsoft, on conversations he is having with customer about Agentic AI.We discuss how: Agentic AI bridges the digital divide between IT and OT technologies, enabling seamless communication with machines. It offers new revenue streams through integration and orchestration of agentic ecosystems. Implementing an AI innovation board can govern and optimize AI solutions at the portfolio level. Experimenting with agentic AI can enhance human abilities and productivity. YouTube: https://youtu.be/tkFvcGofoWE Eleni Rachaniotouhttps://www.linkedin.com/in/eleni-rachaniotou/James Caton:https://www.linkedin.com/in/jmcatonAgentic AI Playbook:https://aka.ms/AgenticPartnerPlaybookAll platforms: https://linktr.ee/GenerateNowPodcast Microsoft: https://aka.ms/generatenow
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