Next in Commerce by Netguru

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198

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Sep 2026

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About the show

Next in Commerce. Each episode features real stories and practical insights from leaders transforming digital commerce. We discuss the hottest challenges with top experts from brands like Chanel, Bolt, Farfetch, Zalando and many many more. Join industry leaders as they share how they transform commerce: from industrial aftermarket portals to omnichannel retail and high-growth marketplace platforms. Head to https://www.netguru.com/digital-commerce-podcast for more info about the show.

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60 recent

September 18, 202628 min

Ep. 200. Build, Buy, or Adapt: How to Choose the Right AI Chatbot?

Which AI chatbot should you choose for your business? 🤖 It comes down to three options: build, buy, or adapt, and each one comes with a different set of trade-offs. We compare: SaaS chatbot platforms, custom AI chatbot development, open-source platforms. Hosted by Krystian Bergmann, AI Consulting Lead and Senior Product Manager at Netguru. -- 🔗 Explore Chatguru 👉 https://www.netguru.com/resources/open-source-ai-product-discovery Do you have any questions? It's the easiest to catch us on LinkedIn! Netguru 👉 linkedin.com/company/netguru Krystian 👉 linkedin.com/in/krystianbergmann Visit us on: Our website 👉 https://www.netguru.com/ Instagram 👉 https://www.instagram.com/netguru/?hl=en

August 26, 202632 min

Ep. 199. Design Excellence at Allegro: From Design Systems to AI

AI can make one designer faster – and the product less coherent. Marcin Łasica, Head of Design Excellence at Allegro, joined our Next in Commerce podcast to share how AI can scale design without sacrificing quality. Topics we covered: • Make AI a first-class design-system user. • Shift designers from execution to strategy. • Replace one-off prompts with internal tools. If you lead product or design, hear how to scale AI while protecting craft and consistency. Do you have any questions? It's easiest to catch us on LinkedIn! 👉 Netguru 👉 Marcin Find us also on: 👉 Our website: Netguru 👉 Clutch 👉 Instagram

August 19, 202632 min

Ep. 198. Powering Progress: AI and Co-Innovation at Danfoss

"You need to co-create. You need to partner up. You need to find the right partners, startups, academia, suppliers, OEMs. And you need to find out how you do it as a team. In the past, you could do it alone," – says Dietmar Baro, CTO, Senior Vice President Solutions & Technology at Danfoss. Listen to Dietmar unpack: -the number one pain point for a CTO at a large company -AI and the next generation of infrastructure -how Danfoss is approaching AI adoption "It's really important that you stay focused. Innovation only matters when it creates value for the customers. When it's innovating for the sake of it, it makes no sense." Listen to the whole conversation with Mary Achinger, Content & Brand Lead at Netguru. Do you have any questions? It's easiest to catch us on LinkedIn! 👉 Dietmar 👉 Mary Find us on: Our website 👉 / https://www.netguru.com/ Clutch 👉 / https://clutch.co/profile/netguru LinkedIn 👉 / https://pl.linkedin.com/company/netguru Instagram 👉 / https://www.instagram.com/netguru/

July 23, 202633 min

Ep. 197. Designing for an AI Forward World: Lessons from Uber's Design Leader

"Have resilience, have principles, but remain adaptive," – advises Joann Wu, VP, Global Head of Product Design at Uber. Listen to Joann share her views on: -product design and AI -the skillset of the designer of the future -women empowerment in the AI era "It's definitely an exciting time. Our design principles haven't changed: translate complex data into simplified experiences, remove friction, save time, be intuitive, and anticipate users' needs. AI lets us act on those principles in new ways." Listen to the whole conversation with Mary Achinger, Content & Brand Lead at Netguru. Do you have any questions? It's easiest to catch us on LinkedIn! 👉 Joann 👉 Mary Find us on: 👉 Our website: Netguru 👉 Clutch 👉 LinkedIn 👉 Instagram

July 13, 202634 min

Ep. 196. AI Commerce at Decathlon: Automation, Agents & the Zero-Click Era

With 1,902 stores in 82 countries and regions, Decathlon is the largest sporting goods retailer in the world. Learn how they approach AI-driven commerce. Aleksander Drubkowski, Director of E-Commerce Operations and Development, Central Eastern Europe at Decathlon talks about: -the new zero-click trend -conversational search -agentic commerce in general "It's a massive evolution. A few years ago, would anyone have imagined the end of Google's ten blue links? Or that the product detail page — the PDP — as the customer's final destination was also about to be disrupted? That era is coming to a close," – notes Aleksander. Listen to the whole conversation with Mary Achinger, Content & Brand Lead at Netguru. Do you have any questions? It's easiest to catch us on LinkedIn! 👉 Aleksander 👉 Mary Find us on: 👉 Our website: Netguru 👉 Clutch 👉 LinkedIn 👉 Instagram

June 24, 202631 min

Ep. 195. First Simplify, Then Accelerate: How AI Drives Measurable Business Outcomes

What are the three top AI adoption challenges in large organizations? Which processes can you easily automate from the enterprise PoV? How do you help teams adopt AI faster? Rodrigo Álvarez-Bandrés, Enterprise Process Innovation Program Manager at Siemens Gamesa answers all these questions. Rodrigo's specialty is enterprise process optimization and he has some strong views on why large organizations often fail when it comes to efficient workflows. Listen to Rodrigo explain the "structure trap" – businesses focusing on org charts to create a sense of control instead of fixing the processes. Episode host: Mary Achinger, Brand & Content Leader at Netguru. Do you have any questions? It's easiest to catch us on LinkedIn! 👉 Rodrigo 👉 Mary Find us on: 👉 Our website: Netguru 👉 Clutch 👉 LinkedIn 👉 Instagram

June 24, 202638 min

Ep. 194. Incorruptible Business And Why We Need The Lean Startup More Than Ever

Eric Ries, author of "The Lean Startup" and the brand new "Incorruptible", joined Kuba Filipowski, Netguru CEO, to discuss why the principles that shaped a generation of entrepreneurs matter more than ever in the AI era. In the episode: - The long-term paradox – why rapid experimentation only makes sense in service of a long-term vision, and why Lean Startup was always about both - Building an incorruptible company – why most founders have a genuine mission but no tools to protect it as the company grows - What good looks like – from Costco's capped margins to Anthropic turning down a $200M contract - Where to start – three concrete steps any founder can take today, beginning with a two-page filing Do you have any questions? It's easiest to catch us on LinkedIn! 👉 Eric 👉 Kuba Find us on: 👉 Our website 👉 Clutch 👉 LinkedIn 👉 Instagram

June 22, 202626 min

Ep. 193. Beyond the Hype: AI in B2B Design at Kaufland

What does AI is actually do for design teams right now – and what's just noise? Markus Gebka , Head of Product Design B2B at Kaufland sat down with Barbara Rybicka from Netguru for a no-fluff conversation about where things really stand. Here's what they discussed: vibe coding is a game changer – prototypes that used to take a full day now take minutes, and they actually work design ops is making a comeback – thanks to AI, people are finally seeing why it matters Figma isn't dead, but its role is shrinking – and fast too! AI won't replace designers – but it will absolutely handle the boring stuff Hosted by Barbara Rybicka, Commercial Director at Netguru. Do you have any questions? It's easiest to catch us on LinkedIn! 👉 Markus 👉 Barbara Find us on: 👉 Our website 👉 Clutch 👉 LinkedIn 👉 Instagram

March 27, 202631 min

Ep. 192. Intentional Commerce: From Transaction to Trust

For the past 15 years, ecommerce has optimized for frictionless transactions - removing clicks, reducing pauses, and accelerating checkout. That strategy worked and drove massive scale. But we’re now seeing a shift. What if, in eliminating bad friction, we also removed the good friction - the moments that build confidence and reduce regret? This is the Friction Paradox. Instead of optimizing for speed to buy, the next evolution optimizes for speed to certainty - helping customers feel confident in their decision, not just complete them faster. So how do we design experiences that increase trust, lower returns, and drive long-term retention - especially in the age of AI-assisted shopping? With leadership experience at global scale, Karishma Damani, Director of Product Management at Walmart, shares her perspective on: - why frictionless isn’t always better - how to design for customer confidence, not just conversion - what Intentional Commerce means in an AI-driven world - why agents will evaluate your brand differently than users Hosted by Tomasz Grynkiewicz, Head of Growth at Netguru Do you have any questions? It's easiest to catch us on LinkedIn! 👉 Karishma 👉 Tomasz Find us on: 👉 Our website 👉 Clutch 👉 LinkedIn 👉 Instagram

February 26, 202638 min

Ep. 191. Build e-commerce layouts faster with Silk Design System

Watch Karina Graj, Senior Product Designer at Netguru put together a complete product category page in real time using Silk, Netguru’s free lightweight design system perfect for commerce implementations. During the 30-min session, Karina: • builds page structure • establishes a product grid system • prepares and customizes product card design • talks about filter and sorting design Hosted by Mary Achinger, Content Team Leader at Netguru Do you have any questions? It's easiest to catch us on LinkedIn! 👉 Karina 👉 Mary Find us on: 👉 Our website 👉 Clutch 👉 LinkedIn 👉 Instagram