Episodes
112
Latest episode
Aug 2024
Language
EN-US
Upshot.ai is an omnichannel, customer engagement and gamification platform. With our passion for transforming business with customer engagement and gamification, we take ownership and obsess over every minute detail. This podcast is dedicated to helping business owners, marketers and product managers to understand the art of creating great customer experiences.
Join Krishna Chaitanya, a CX expert at Upshot.ai, as he shares his journey of crafting a successful marketing campaign for a brand. Discover how focusing on user activity and leveraging personalization boosted user engagement and created a sense of pride in user achievements.
In this episode, Krishna Chaitanya, CX expert at Upshot.ai, joins Kaustuv Dwivedi to discuss strategies for taking your app's customer engagement to the next level. They explore how top-performing apps can further enhance their engagement efforts and delve into the powerful connection between customer engagement and overall revenue boost. Tune in to discover actionable insights and tips for boosting your app’s customer interaction and satisfaction.
Join Krishna Chaitanya and Kaustuv Dwivedi as they highlight apps that have excelled in customer engagement using cutting-edge user engagement tools. Krishna shares insights from his experience as a Customer Success Expert at Upshot.ai, discussing how these apps boosted their organic engagement to new heights.
In this episode, Krishna Chaitanya, CX Expert at Upshot.ai, lists down the popular apps on your phones that follow the PUSH or PULL philosophy. In his discussion with Kaustuv Dwivedi, he also outlines identifiers of mobile apps in each category.
Learn more about the PUSH vs. PULL philosophy in app development from Krishna Chaitanya, CX Expert at Upshot.ai, and Kaustuv Dwivedi, as they talk about what different apps and marketers can expect when using a user engagement platform.
Join Krishna Chaitanya, CX Expert at Upshot.ai, and Kaustuv Dwivedi as they dive deep into why and when apps really require a user engagement tool. They also cover different groups of apps and their varying needs when it comes to user engagement tools.
Join Krishna Chaitanya, CX Expert at Upshot.ai, and Kaustuv Dwivedi, as they explore the effective and ineffective uses of user engagement tools. Learn about different professionals' expectations, success stories, and common pitfalls. Whether you're a developer, marketer, or product manager, gain valuable insights to help you maximize your app's potential with the right engagement strategies.
Discover key strategies to enhance user experience and boost engagement in your fintech app. Join CX Experts Krishna Chaitanya and Vaishali Dialani, as they delve into essential design principles that ensure your fintech app not only meets but exceeds user expectations.
CX Experts Krishna Chaitanya and Vaishali Dialani dive deep into how brands and app owners can scrutinize human psychology to identify elements that could improve the overall app experience. Watch the full video to learn more!
Listen to Vaishali Dialani, Senior Customer Experience (CX) Strategist at Konabos, and Krishna Chaitanya, CX Expert at Upshot.ai, as they outline the benefits of introducing educational content and elements in your occasional-use apps, that help in engaging and retaining customers.
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