ByteCast by Kenyatta Computer Services

Explore the benefits of cybersecurity awareness training for businesses of all sizes. Learn how it helps reduce risks, improve compliance, and build trust with customers. Read the full blog post: https://www.kcsbus.com/cybersecurity-training-benefits Connect with us: Website: https://kcsbus.com/ LinkedIn: https://www.linkedin.com/company/kenyatta-computer-services/ Facebook: https://www.facebook.com/kcsbus/ YouTube: https://www.youtube.com/@kenyattacomputerservices5571 Nahjee Maybin on LinkedIn: https://www.linkedin.com/in/nahjee-maybin

Explore the essential role of IT procurement in driving business success. Learn how strategic purchasing goes beyond simple transactions, aligning IT investments with broader goals to optimize costs, improve operations, and adapt to changing market demands efficiently. Read the full blog post: https://www.kcsbus.com/what-is-it-procurement/ Connect with us: Website: https://kcsbus.com/ LinkedIn: https://www.linkedin.com/company/kenyatta-computer-services/ Facebook: https://www.facebook.com/kcsbus/ YouTube: https://www.youtube.com/@kenyattacomputerservices5571 Nahjee Maybin on LinkedIn: https://www.linkedin.com/in/nahjee-maybin

Explore some of our key tips on how to handle IT support tickets like a professional. Learn how to categorize, prioritize, and respond to tickets efficiently while reducing unnecessary submissions. Improve your IT team’s productivity and enhance user satisfaction. Read the full blog post: https://www.kcsbus.com/how-to-handle-it-support-tickets Connect with us: Website: https://kcsbus.com/ LinkedIn: https://www.linkedin.com/company/kenyatta-computer-services/ Facebook: https://www.facebook.com/kcsbus/ YouTube: https://www.youtube.com/@kenyattacomputerservices5571 Nahjee Maybin on LinkedIn: https://www.linkedin.com/in/nahjee-maybin

Explore the 5 tiers of IT support and their role in improving customer service. Learn how tiered support systems streamline issue resolution, reduce wait times, and ensure that technical problems are handled by the right experts. Read the full blog post: https://www.kcsbus.com/what-is-the-difference-between-it-support-tiers Connect with us: Website: https://kcsbus.com/ LinkedIn: https://www.linkedin.com/company/kenyatta-computer-services/ Facebook: https://www.facebook.com/kcsbus/ YouTube: https://www.youtube.com/@kenyattacomputerservices5571 Nahjee Maybin on LinkedIn: https://www.linkedin.com/in/nahjee-maybin

In this episode, we explore the risks of BYOD policies and how businesses can create effective protocols that balance flexibility and security. Learn how to address common risks associated with employees using personal devices for work while protecting your company's sensitive data and maintaining productivity. Read the full blog post: https://www.kcsbus.com/risks-of-byod/ Connect with us: Website: https://kcsbus.com/ LinkedIn: https://www.linkedin.com/company/kenyatta-computer-services/ Facebook: https://www.facebook.com/kcsbus/ YouTube: https://www.youtube.com/@kenyattacomputerservices5571 Nahjee Maybin on LinkedIn: https://www.linkedin.com/in/nahjee-maybin

In this episode, we explore the differences between an IT helpdesk vs. IT support. Learn how the right approach can improve efficiency, reduce downtime, and support long-term business growth. Read the full blog post: https://www.kcsbus.com/helpdesk-vs-it-support/ Connect with us: Website: https://kcsbus.com/ LinkedIn: https://www.linkedin.com/company/kenyatta-computer-services/ Facebook: https://www.facebook.com/kcsbus/ YouTube: https://www.youtube.com/channel/UC5D6xkCMSqPf4qGlGqiLNug Nahjee Maybin on LinkedIn: https://www.linkedin.com/in/nahjee-maybin

Explore the true cost of IT support for small businesses in this episode of The ByteCast. We dive into key factors affecting expenses and highlight why investing in quality IT support is crucial for security, productivity, and long-term savings. Learn more: https://www.kcsbus.com/cost-of-it-support-for-small-business/ Connect with us: Website: https://kcsbus.com/ LinkedIn: https://www.linkedin.com/company/kenyatta-computer-services/ YouTube: https://www.youtube.com/@kenyattacomputerservices5571 Facebook: https://www.facebook.com/kcsbus/ Nahjee Maybin on LinkedIn: https://www.linkedin.com/in/nahjee-maybin

Explore how adopting IT helpdesk best practices can transform your customer service operations in this episode. Learn strategies to enhance efficiency, boost customer satisfaction, and increase revenue. We dive into practical tips for optimizing your service desk to make it a key asset for your business. Read the full blog post: https://www.kcsbus.com/it-help-desk-best-practices/ Connect with us: Website: https://kcsbus.com/ LinkedIn: https://www.linkedin.com/company/kenyatta-computer-services/ Facebook: https://www.facebook.com/kcsbus/ YouTube: https://www.youtube.com/@kenyattacomputerservices5571 Nahjee Maybin on LinkedIn: https://www.linkedin.com/in/nahjee-maybin

Discover the transformative power of technology in the workplace. Learn how modern tools can boost productivity, improve work-life balance, enhance customer service, lower costs, and open doors to top talent. Tune in to explore these key benefits and more! Learn more: https://www.kcsbus.com/benefits-technology-workplace Connect with us: Website: https://kcsbus.com/ LinkedIn: https://www.linkedin.com/company/kenyatta-computer-services/ Facebook: https://www.facebook.com/kcsbus/ YouTube: https://www.youtube.com/channel/UC5D6xkCMSqPf4qGlGqiLNug Nahjee Maybin on LinkedIn: https://www.linkedin.com/in/nahjee-maybin

Explore the top 10 benefits of digital transformation. Learn how it enhances efficiency, reduces costs, and improves customer experience. Discover key steps to implement it successfully. Read more: https://www.kcsbus.com/benefits-of-digital-transformation Connect with us: Website: https://kcsbus.com/ LinkedIn: https://www.linkedin.com/company/kenyatta-computer-services/ Facebook: https://www.facebook.com/kcsbus/ Nahjee Maybin, CEO of Kenyatta Computer Services: https://www.linkedin.com/in/nahjee-maybin