10 Hats - The Institute of General Practice Management Podcast

Hosted by Institute of General Practice Management

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Oct 2026

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About the show

The official podcast for the IGPM Hosted on Acast. See acast.com/privacy for more information.

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25 recent

October 19, 202630 min

Episode 25 - A new season, the same challenges

Back for Season 3 of the practice management podcast, Ten Hats host Ali is joined by IGPM Directors - Kay, Robyn and Ed - for a lively discussion on the world of NHS general practice. 00:10 intro 02:00 Contact chat 06:00 Accreditation and Apprenticeships 14:30 List cleansing feedback 22:00 Rurality report 28:00 Safe House To become an IGPM member, join here To access Safe House, click here To read the report mentioned by Ed click here Hosted on Acast. See acast.com/privacy for more information.

June 29, 202628 min

Episode 24 - Influencing change

Ali welcomes Kay, Ed and Nikki on the latest IGPM podcast. The team chat about the journey over the past five years to where, this month, we were invited to give evidence on the NHS Health Bill in Parliament. We talk about Nikki's experiences in Nothern Ireland and Wales, alongside some upcoming highlights for members. 0:40 Heatwave challenges 4:50 Parliament visit 11:00 Wales updates 14:00 Vaccine planning in Wales 16:00 Northern Ireland 19:00 The role of the PM 22:00 Accreditation support 23:00 Member benefits Purchase tickets to the All Wales PM conference here Read Nicola's blog here See Kay in Parliament here Hosted on Acast. See acast.com/privacy for more information.

May 29, 202635 min

Episode 23 - Heatwaves, CQC and GP reimbursement

Ali is joined by Ceri, Ed, Kay and Robyn to talk about the brand new Safe House member benefit from the IGPM. Ed recently underwent a CQC inspection so shares his experience of the new "light touch" inspection, while Robyn tells us about the CAP reimbursement scheme. Ceri also helps us get ready for Pride month! 1:00 Hot days! 3:00 IGPM Safe House and PM wellbeing 10:00 CQC 21:30 GP Reimbursement scheme (CAP) 30:00 Pride month Hosted on Acast. See acast.com/privacy for more information.

March 27, 202623 min

Episode 22 - Another busy week for Managers in General Practice

This month, Ali is joined by Ceri, Kay and Robyn on the back of the DDRB and news of new CQC inspection formats, to digest and discuss what we know so far! 0:10 Intro 0:50 DDRB 14:40 CQC inspections 17:55 IGPM Safe House 21:30 PM day If you'd like to join the IGPM Southern Conference - book here. Hosted on Acast. See acast.com/privacy for more information.

February 27, 202629 min

Episode 21 - Diving into the 26/2027 contract with the IGPM

This month, Ali is joined by Ed, Kay and Robyn to share a deeper insight into the details of the contract letter, the IGPM involvement in the discussions and much more. 0:01 Intro 0:30 Introducing our guests 1:00 A big moment for practice management 5:10 Breaking down the details 5:20 GP recruitment payment 11:20 What does this mean for PCNs and ARRS? 12:30 Advice and Guidance change 20:20 Funding 22:50 Same day access 28:00 We'll keep speaking up for you. If you're not an IGPM please do visit https://www.igpm.org.uk/ Hosted on Acast. See acast.com/privacy for more information.

January 28, 202636 min

Episode 20 - Starting 2026 with the IGPM

This month, Kay, Ceri, Ed and Robyn join Ali for a discussion on their New Year resolutions, accreditation and upcoming activities. Kerryann and Sarah, the IGPM PCN Representatives, also pop in for a chat about the issues facing PCN Managers at the moment, and why the IGPM is important for them, 0:29 Intro 3:00 Regional Rep meeting 7:00 BMA Survey 8:00 Contract chat 9:00 Meet our PCN Representatives 19:00 New Year resolutions 22:00 Accrediation and dispensing 28:00 What does IGPM mean to your GPs 33:00 National Practice Manager day If you'd like to visit the IGPM Southern Conference, Book here Hear Ceri and Ed present at Best Practice this February, book here Hosted on Acast. See acast.com/privacy for more information.

November 29, 202528 min

Episode 19 - November updates 2025

Ali is joined by Ceri, Adrian, Robyn and Dominque (Nicki) Walker the new National Lead for Wales. 0:10 Welcome 0:50 Meet Nicki 11:00 CQC Survey 15:00 Ombudsman 17:50 Online access Hosted on Acast. See acast.com/privacy for more information.

November 12, 202527 min

Episode 18 - PMs are the linchpin of general practice

We welcome Ed Kennedy, Robyn Clark, Ceri Chaplin and Adrian Down to chat about the latest happenings in primary care. Regional representative Peter Maynard also joins us to talk about hosting our new member Teams drop-ins. 0:10 Intro 0:30 Online consultations 16:00 Digital considerations 17:40 Peter Maynard talks about member drop-ins 19:10 Meeting Dr Evans 24:00 IGPM Wales To contact your local representative or to join the IGPM, email info@igpm.org.uk. Hosted on Acast. See acast.com/privacy for more information.

September 30, 202522 min

Episode 17 - Managing the upcoming contract changes

Join Ali, Ed, Kay and Ceri for this new episode talking about the new contract changes. 0:10 Intro 0:22 1st October,... 11:00 Dispensary Managers 22:00 LGBTQ induction 24:00 Support drop ins Hosted on Acast. See acast.com/privacy for more information.

July 6, 202522 min

Episode 16 - Pride month, CQC and regulation of Practice Managers

Ali is joined by Ceri Chaplin, Adrian Down, and Kay Keane to talk about the importance of Pride month, the new IGPM LGBTQA toolkit and how Kay coped with a CQC inspection. 0:15 Intro 1:20 Pride month highlights 10:00 CQC experience for Kay 15:00 CQC and the IGPM 17:50 Regulation Link to LGBT Foundation Hosted on Acast. See acast.com/privacy for more information.