10 Hats - The Institute of General Practice Management Podcast

Hosted by Institute of General Practice Management

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May 2026

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About the show

The official podcast for the IGPM Hosted on Acast. See acast.com/privacy for more information.

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23 recent

May 29, 202635 min

Episode 23 - Heatwaves, CQC and GP reimbursement

Ali is joined by Ceri, Ed, Kay and Robyn to talk about the brand new Safe House member benefit from the IGPM. Ed recently underwent a CQC inspection so shares his experience of the new "light touch" inspection, while Robyn tells us about the CAP reimbursement scheme. Ceri also helps us get ready for Pride month!1:00 Hot days!3:00 IGPM Safe House and PM wellbeing10:00 CQC 21:30 GP Reimbursement scheme (CAP)30:00 Pride month Hosted on Acast. See acast.com/privacy for more information.

March 27, 202623 min

Episode 22 - Another busy week for Managers in General Practice

This month, Ali is joined by Ceri, Kay and Robyn on the back of the DDRB and news of new CQC inspection formats, to digest and discuss what we know so far!0:10 Intro0:50 DDRB14:40 CQC inspections17:55 IGPM Safe House21:30 PM dayIf you'd like to join the IGPM Southern Conference - book here. Hosted on Acast. See acast.com/privacy for more information.

February 27, 202629 min

Episode 21 - Diving into the 26/2027 contract with the IGPM

This month, Ali is joined by Ed, Kay and Robyn to share a deeper insight into the details of the contract letter, the IGPM involvement in the discussions and much more. 0:01 Intro0:30 Introducing our guests1:00 A big moment for practice management5:10 Breaking down the details5:20 GP recruitment payment11:20 What does this mean for PCNs and ARRS?12:30 Advice and Guidance change20:20 Funding22:50 Same day access28:00 We'll keep speaking up for you. If you're not an IGPM please do visit https://www.igpm.org.uk/ Hosted on Acast. See acast.com/privacy for more information.

January 28, 202636 min

Episode 20 - Starting 2026 with the IGPM

This month, Kay, Ceri, Ed and Robyn join Ali for a discussion on their New Year resolutions, accreditation and upcoming activities. Kerryann and Sarah, the IGPM PCN Representatives, also pop in for a chat about the issues facing PCN Managers at the moment, and why the IGPM is important for them, 0:29 Intro3:00 Regional Rep meeting7:00 BMA Survey8:00 Contract chat9:00 Meet our PCN Representatives19:00 New Year resolutions22:00 Accrediation and dispensing28:00 What does IGPM mean to your GPs33:00 National Practice Manager dayIf you'd like to visit the IGPM Southern Conference, Book hereHear Ceri and Ed present at Best Practice this February, book here Hosted on Acast. See acast.com/privacy for more information.

November 29, 202528 min

Episode 19 - November updates 2025

Ali is joined by Ceri, Adrian, Robyn and Dominque (Nicki) Walker the new National Lead for Wales. 0:10 Welcome0:50 Meet Nicki11:00 CQC Survey15:00 Ombudsman17:50 Online access Hosted on Acast. See acast.com/privacy for more information.

November 12, 202527 min

Episode 18 - PMs are the linchpin of general practice

We welcome Ed Kennedy, Robyn Clark, Ceri Chaplin and Adrian Down to chat about the latest happenings in primary care. Regional representative Peter Maynard also joins us to talk about hosting our new member Teams drop-ins. 0:10 Intro0:30 Online consultations16:00 Digital considerations17:40 Peter Maynard talks about member drop-ins19:10 Meeting Dr Evans24:00 IGPM WalesTo contact your local representative or to join the IGPM, email info@igpm.org.uk. Hosted on Acast. See acast.com/privacy for more information.

September 30, 202522 min

Episode 17 - Managing the upcoming contract changes

Join Ali, Ed, Kay and Ceri for this new episode talking about the new contract changes. 0:10 Intro0:22 1st October,...11:00 Dispensary Managers22:00 LGBTQ induction24:00 Support drop ins Hosted on Acast. See acast.com/privacy for more information.

July 6, 202522 min

Episode 16 - Pride month, CQC and regulation of Practice Managers

Ali is joined by Ceri Chaplin, Adrian Down, and Kay Keane to talk about the importance of Pride month, the new IGPM LGBTQA toolkit and how Kay coped with a CQC inspection.0:15 Intro1:20 Pride month highlights10:00 CQC experience for Kay15:00 CQC and the IGPM17:50 RegulationLink to LGBT Foundation Hosted on Acast. See acast.com/privacy for more information.

June 2, 202526 min

Episode 15 - Meet the new IGPM directors

In this new podcast, Ali chats to the three new IGPM Directors - Ceri Chaplin, Adrian Down, and Ed Kennedy to find out about their journeys in practice management, and how they see the IGPM evolving. We also talk about the importance of downtime and why all PMs should be accredited. 0:15 Intro1:00 Meet the new directors11:00 What are the main areas of focus for the year ahead?16:50 Switching off and protecting your wellbeing22:00 Accreditation25:00 CloseIf you'd like us to cover a topic on the podcast, please email info@igpm.org.uk Hosted on Acast. See acast.com/privacy for more information.

March 20, 202529 min

Episode 14 - March 2025

Ali is joined by Directors Kay and Robyn alongside National Leads for England (South and North) Peter Maynard and Mike Neville, with Sam Alley Membership Officer, to talk about everything in general practice over the last month. 0:01 Intro2:01 Contract7:01 What does this mean for PCNs12:00 NLW/NI17:50 NHSE20:00 QOF changes22:00 Advice and Guidance28:00 Accreditation30:00 See you next time Hosted on Acast. See acast.com/privacy for more information.